MMH News’ Post

From menu tests to wine training, Pine Canyon’s F&B team relies on Trainual for consistent operations and updates. Discover their training success: #HospitalityIndustry #MenuTraining #EmployeeEngagement #WorkforceConsistency

What are the costs of not properly training our restaurant teams? As any restaurateur will tell you, training staff correctly is ESSENTIAL to the success of your restaurant. Onboarding and training are priority #1 for new hires. We spend weeks onboarding and then spend multiple months continuing to train our teams so they know how to do things accurately according to our mission and programs. When we fall short of our standards, we see it in guest feedback, employee morale, and controllable costs. When training doesn’t happen well, the losses add up - think about it - the cost of refunded orders, of making a dish incorrectly and having to make it again, of giving the wrong order to the wrong delivery driver, and ultimately, of guests not returning. My advice to anyone beginning their journey in the restaurant industry/as a restaurateur: INVEST IN TRAINING. My advice to myself, STOP FALLING SHORT OF WHAT I KNOW CREATES VALUE. #training #restaurantindustry #creatingvalue #trainingstaff #companystandards

Employee turnover remains one of the biggest challenges in hospitality. However, a considered onboarding experience that makes new hires feel valued can make all the difference. Watch Onboarding New Hires, a lesson from our Hospitality Management category, and learn how to set new hires up for success (and longevity) at your property. 👉 https://bit.ly/4aVlwOt

Why Staff Training Should Be a Continuous Effort, Not a One-Time Event 🧑🍳 Restaurants that invest in ongoing staff training see the benefits in better service, smoother operations, and happier customers. Here’s why training shouldn’t stop after onboarding: Keeps Skills Sharp: Refresher courses help staff stay efficient and up-to-date with best practices. Adapts to New Trends: The restaurant industry is always evolving. Regular training keeps your team ahead of the curve. Boosts Morale: Employees who feel valued and well-trained are more confident and motivated. Reduces Turnover: Investing in training shows staff they have growth opportunities, which helps with retention. Continuous training is an investment in your team and your brand’s future. How do you keep training part of your restaurant’s culture? #StaffTraining #RestaurantManagement #EmployeeDevelopment #Retention #CustomerExperience

🌟 Exciting news! 🌟 Are you tired of high employee turnover rates at your company? Look no further! 🍍 Let’s discuss how Pineapple Academy's digital micro learning platform can reduce turnover and boost employee retention. 🌱 I can assist you in implementing this training resource which is perfect for busy schedules and keeps employees motivated and engaged. 💼💪 #PineappleAcademy#DigitalLearning #EmployeeRetention #ReduceTurnover #MicroLearning #Engagement #ProductivityBoost #HappyWorkplace

Training employees to do their jobs well and developing their skills directly impacts your bottom line.  But, how specifically can you illustrate the value? Take a look at our latest blog to learn how you can track the measurable impact of delivering training that creates star employees and keeps them engaged long-term: https://lnkd.in/eZRYsfKs

This article explores how bar owners can maximize efficiency and profitability through effective use of labor. It highlights the importance of staff training for successful bar operations and provides guidance on implementing strong training program.

🚀 Restaurant Employee Onboarding! 🚀 We have completed another successful onboarding for a restaurant chain, and this one was all about absolute customization. At SincX Learn, we dig deeper to create training that fits your needs. Here’s how we delivered: ✅ On-Site Video Shoot: The customer wanted real training that resonated with their staff. We shot videos on location with their team, ensuring the content was highly relevant and practical. ✅ Custom Training Modules: We built specific courses on food safety, customer service, and operational roles based on the restaurant’s processes and procedures. ✅ Mobile-First Flexibility: Employees completed training on their phones via the SincX Learn App, making it easy to learn on the go without affecting their schedules. ✅ Seamless Integration: We worked with leadership to roll everything out smoothly, with zero disruption to daily operations. ✅ Immediate Impact: New hires felt confident from day one, and managers immediately saw a noticeable performance improvement. Let's connect if your restaurant needs customized training. Check this out: https://lnkd.in/gF4eCeSb #CustomTraining #VideoLearning #RestaurantOnboarding #Elearning #SincXLearn #TrainingThatWorks

How important is a new hire’s first day? Jay Hartwig at Fox Restaurant Concepts expands on his presentation from CHART - Council of Hotel and Restaurant Trainers and explains why the first impression during onboarding can make or break long-term retention. When done right, employees feel valued and empowered to thrive. When it's disorganized, the impact can last for months. Check out the discussion with Jay Hartwig here: https://bit.ly/3TLKREf

In a world that is both litigious and still adapting to new standards of conduct — including diversity, equity, and inclusion — mishandling an employee's termination can lead to significant problems, both legally and culturally, not to mention financially. Letting an employee go should be approached with great care and consideration, regardless of the reason for termination. It's crucial to treat individuals with grace and dignity, not only out of basic decency but also because employees have the power to share their experiences publicly, whether online or through word of mouth. Ensuring that terminations are conducted respectfully can help maintain positive relationships even during difficult times. Unfortunately, many restaurant managers and leaders make critical mistakes when terminating employees, often resulting in negative consequences. #restauranthr #restaurantleadership #terminations