Wisetail, an Intertek Company’s Post

What happens when you combine smart learning technology with seamless execution? For WKS Restaurant Group, it led to: ⭕ A 78% increase in new staff onboarding ⭕ An 89% content completion rate ⭕ Over $900K saved annually in labor costs #CorporateLearning

On #NationalEmployeeBenefitDay, empower your employees by committing to their growth in the restaurant industry by offering #ServSuccess training as an employee benefit. (servsuccess.com) #restaurant #restaurantindustry #training #foodtraining #foodsafety #servsafe #foodindustry #skill #turnover #employeetraining

New onboarding process at #Catering and #Hospitality: Kickstart your team's success!🚀 Crafting an adept training program for new members is pivotal in the catering and hospitality industry. Here's how to nail it: 1. Customised Training Modules: Tailor sessions to suit each role, from kitchen staff to front-of-house, ensuring relevance and engagement. 2. Hands-On Experience: Integrate practical training elements to equip team members with real-world skills and confidence. 3. Mentorship & Feedback: Pair newcomers with experienced staff for continuous support and constructive feedback loops. 4. Safety First: Prioritise health and safety protocols, from food handling to emergency procedures, to foster a secure work environment. 5. Ongoing Learning: Implement regular skill-building workshops and update sessions to keep the team sharp and updated. Let's hear your thoughts! Share how you nurture new talent in your team below.💬 #TrainingSuccess #CateringExcellence

Why Staff Training Should Be a Continuous Effort, Not a One-Time Event 🧑🍳 Restaurants that invest in ongoing staff training see the benefits in better service, smoother operations, and happier customers. Here’s why training shouldn’t stop after onboarding: Keeps Skills Sharp: Refresher courses help staff stay efficient and up-to-date with best practices. Adapts to New Trends: The restaurant industry is always evolving. Regular training keeps your team ahead of the curve. Boosts Morale: Employees who feel valued and well-trained are more confident and motivated. Reduces Turnover: Investing in training shows staff they have growth opportunities, which helps with retention. Continuous training is an investment in your team and your brand’s future. How do you keep training part of your restaurant’s culture? #StaffTraining #RestaurantManagement #EmployeeDevelopment #Retention #CustomerExperience

Labor remains a major challenge for restaurant operators. The key to finding the right fit and keeping staff? Clearly communicating expectations & being open to feedback. A well-structured BOH training program combined with ongoing support has shown an increase in staff retention. Combat labor challenges by: • Scheduling regular training sessions to keep skills sharp and staff engaged. • Fostering an environment for open communication across all levels of the back-of-house team. • Allowing staff to learn from experienced staff through shadowing. • Implementing regular feedback sessions to understand and address staff concerns. • Conducting daily pre-shift meetings  • Leveraging technology to easily manage reservations, changing menus, and sales. 

Read how P.F. Chang's is spicing up the hospitality game with a fresh approach to talent and technology. The case study shows their Workday® journey to streamline operations and enhance employee experiences across their global locations. #hospitality #talentmanagement #workdaypartner #howisyourworkday

Two of my most recent clients are in the restaurant space - they both love these additional features that their previous solution didn't have. Does your #Restaurant or #Hospitality Group have solutions to help develop your employees?  With our performance management and collaboration tools, Upward Projects Restaurant Group has improved manager effectiveness and employee development – allowing them to scale 30%. Paylocity Helps Restaurant Group Reach 30% Growth Rate https://lnkd.in/gjkjpiXz

The Importance of Cross-Training in the Restaurant Industry In the of restaurants, flexibility and adaptability are key to success. That's why cross-training employees is essential!q Cross-training not only equips team members with a diverse skill set but also enhances teamwork and communication. By understanding various roles within the restaurant, employees can support one another, ensuring that service remains seamless during busy shifts. Additionally, cross-training contributes to employee satisfaction and retention. When staff members feel empowered and knowledgeable across multiple areas, they are more engaged and motivated in their work. Investing in cross-training is an investment in the future of our restaurants. It builds a stronger team, improves service quality, and ultimately leads to a better experience for our valued guests. Let’s continue to cultivate a culture of learning and growth! 💪🍽️ #CrossTraining #RestaurantIndustry #Teamwork #EmployeeDevelopment #ServiceExcellence

Do you think your restaurant's labor costs are accurate? Our Corporate Health Check service can provide the clarity you need. In the restaurant industry, accurate labor costs are crucial for success. Labor costs can make or break your restaurant's profitability. Are you sure your numbers are spot on? Check It with Our Corporate Health Check Service: Validate accuracy of labor costs Optimize staffing levels Boost profitability Enhance customer service Increase employee satisfaction Don't let inaccurate labor costs impact your restaurant's success. Contact us to learn more about our Corporate Health Check service and start optimizing your operations now! #laborcosts #corporatehealthcheck #profitability #efficiency #crevatykuwait

Onboarding new hires at the restaurant - - The dynamics of any restaurant industry says the inclusion of new blood in the operation always brings new creative ideas and strategies, serving styles and Guests' engagement which further results in achieving targets, attaining and retaining new Guests. - The onboarding process is a bit critical as one needs to assess and analyse each individual's strengths, weaknesses, experiences and potential calibre based on what the training modules can be crafted. - Assigning each new entrant with old experienced colleagues as a mentor to understand the service protocols. - Comprehensive training and briefings should be conducted to enforce and ensure they follow the restaurant protocols and guidelines. - Regular review and performance check needs to be conducted to assess the trainings efficacy on them.