Dan Simons’ Post

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Founder and Co-Owner at Farmers Restaurant Group

What are the costs of not properly training our restaurant teams? As any restaurateur will tell you, training staff correctly is ESSENTIAL to the success of your restaurant. Onboarding and training are priority #1 for new hires. We spend weeks onboarding and then spend multiple months continuing to train our teams so they know how to do things accurately according to our mission and programs. When we fall short of our standards, we see it in guest feedback, employee morale, and controllable costs. When training doesn’t happen well, the losses add up - think about it - the cost of refunded orders, of making a dish incorrectly and having to make it again, of giving the wrong order to the wrong delivery driver, and ultimately, of guests not returning. My advice to anyone beginning their journey in the restaurant industry/as a restaurateur: INVEST IN TRAINING. My advice to myself, STOP FALLING SHORT OF WHAT I KNOW CREATES VALUE. #training #restaurantindustry #creatingvalue #trainingstaff #companystandards

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