MBTA

Our Technology Innovation Department builds and maintains essential applications that help riders and employees navigate our system every day. Watch our Inside the T series to learn about the ~100 team members who develop our transit technology, rider tools, and fare technology. #MBTA #PublicTransportation #Technology #Innovation

"Bus Network Redesign was the result of dedication and communication from our MBTA’s BNR team, supporting T departments, and our community and municipal partners, who have worked with a shared goal to improve connectivity and service. Our bus network is a key component of our system and with the leadership of Governor Healey and the support of the Legislature, we are rebuilding our workforce allowing us to restore and enhance bus service. As part of this initial launch, we’re working hard to inform riders of the improvements coming from these changes. I thank our staff and the many volunteers that have devoted time to meeting directly with riders to prepare for this launch,” said General Manager and CEO Phillip Eng. “Boston communities and surrounding cities deserve more reliable and accessible transportation, and we are committed to deliver that for them.” This morning, General Manager Eng rode the new Route 104 along with MassDOT Undersecretary Morrison, Massport CEO Davey, local officials, and MBTA staff to celebrate the implementation of Bus Network Redesign - Phase 1. Route 104 is now a Frequent Bus Route with service every 15 minutes or better and crosstown connections between Malden Center, Everett, Chelsea, and Airport station. Learn more about Bus Network Redesign Phase 1 and the Route 104 ride along: https://ow.ly/W1Km50Us9WU #BuildingABetterT #MBTA #PublicTransportation #Bus

🎶This holiday season, we partnered with Berklee College of Music to bring music and cheer for our Holiday Celebration Series. Enjoy more live student performances on December 10-12 from 4:30-6:30 PM at North Station, Government Center, and South Station for a show of rider appreciation. #MBTA #BerkleeCollege #LiveMusic #HolidayCheer #Appreciation

🎁A record-breaking 2,651 gifts were generously donated for our 24th annual Fill-A-Bus toy drive. MBTA and MassDOT employees from 18 locations collected gifts for Boys and Girls Clubs of Boston, Massachusetts Society for the Prevention of Cruelty to Children (MSPCC), and Heading Home to give to local families, helping to make a joyful holiday season. #MBTA #MassDOT #Donation #Charity

From winter storms to evacuations, we have to be ready for any scenario. That's where McKinley Theobald comes in. On this episode of Spilling the T podcast, MassDOT's Deputy Director of Emergency Management shares how our agencies plan and train for all types of challenges. 🎙️Listen, like, subscribe: mbta.com/podcast #MBTA #PublicTransportation #Podcast #Preparedness

“The public deserves and expects timely and accurate real time information to plan their journeys. This app is just one component as we improve communication. MBTA Go will help us be even more transparent allowing riders to have information to make decisions on travel, particularly for those that rely on our system every day. We hope users will give us feedback as we continue development,” said General Manager and CEO Eng. We released our new MBTA Go app - the official mobile app for live service info - now available on iPhones with iOS 16.4 or later. Check arrival times, track vehicles, and learn about the latest service disruptions with more features to come. Learn more about the app and share your feedback: https://ow.ly/wr6o50UcT6P #MBTA #PublicTransportation #MobileApp #Technology #RealTime

We're proud to honor Tony Whitley, Instructor in Operations Training, and the Low-Income Transit Fare Reduction Program team at the Commonwealth's 40th annual Performance Recognition Program. Lt. Governor Kim Driscoll, MassDOT Secretary Tibbits-Nutt, and General Manager Eng awarded them for their exemplary work in public service. Tony Whitley received the Eugene H. Rooney, Jr., Public Service Award, which "highlights human resources development as a planned, continuous effort to provide personal and professional growth opportunities that will enhance employee competency levels. Such activities serve to improve an individual's performance on a currently held job, and/or provide new skills, knowledge and capabilities that will allow an individual to assume a new role in the organization." The Low-Income Transit Fare Reduction Program team received the Commonwealth Equity in Governance Award for demonstrating "commitment to and attainment of the principles of equity in one or more areas of government operations..." 📸Photos courtesy of the Commonwealth of Massachusetts. #MBTA #PublicTransportation #Massachusetts #PublicService #Award

“Stations are the gateway to our system and they are integral to the communities that we serve. With the hiring of these new Subway Line Managers, we’re taking significant steps in demonstrating our commitment toward transforming the rider experience,” said General Manager and CEO Eng. “In just over a year, we’ve maximized our efforts while performing track work, making our stations cleaner, safer, and more welcoming. I hope riders see and feel that improvements are happening, and our team members, under Dennis Varley’s leadership, want every rider to take pride in their public transit system right here in Massachusetts. So, I welcome Amanda Bright, Mike Brunache, Alexander Soto, and Jaleesa Turner for being on the team and taking on this challenge.” Learn more about our new Subway Line Managers: https://ow.ly/gMON50U6rW6 #MBTA #PublicTransportation #Career #Boston #Massachusetts

Ferry operations made ~1.3 million trips in 2023, supporting a loyal ridership base across inner and outer harbor communities. Check out this Inside the T for a look at the one-man department that oversees our water transportation services with Boston Harbor City Cruises. #MBTA #PublicTransportation #Ferry #Maritime

On #VeteransDay, we salute the more than 120 MBTA team members who have served in the United States Armed Forces. Today, we join together to pay tribute to all who have courageously and proudly served and protected our country with honor. #MBTA #PublicTransportation #EmployeeRecognition #Veteran