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President of Real (NASDAQ: REAX), Sharran Srivatsaa, shares on this Business School Podcast episode why services businesses have to productize their offerings if they want to be successful. He breaks down the business strategy first principles behind why. 05:57 - The difference between order qualifiers and order winners 08:18 - How do you build a product in a service world? 10:19 - How to map the client journey 14:45 - The importance of show, flow, and demo 20:15 - How do you elegantly differentiate what you do? 23:04 - Recap of the three components to productize a service

Have you noticed that customer service has been on a downward spiral these days? Even the most basic support can feel like a breath of fresh air in today's market. But here's the real eye-opener – if you want to create a business that sticks around for the long-term, you need to focus on surpassing expectations in ways that truly leave an impact. This is exactly what we discussed on our latest microsode podcast episode featuring Jenna Evans, the Brand Concierge and Account Manager here at The brandiD. Jenna dives deep into the pivotal role of customer delight in driving business success. We uncover how customer delight fosters strong client relationships, enhances loyalty, and fuels business expansion. Jenna even shares invaluable insights on empathy, active listening, and personalized communication, all aimed at understanding and fulfilling each client's distinct needs. And that's just scratching the surface! Ready to tune in? 🎧 🎙️ Listen to Episode 132 of The Business of You podcast now! https://lnkd.in/eCEpQf7F #CustomerService #CustomerExperience #CustomerDelight #BusinessSuccess #BrandBuilding #ClientRelationships #PersonalizedCommunication #PodcastEpisode #BusinessGrowth #BusinessTips #SmallBusinessOwner #Entrepreneurship #ClientSatisfaction #SustainableGrowth #BrandStrategy #BusinessInsights #CustomerCentric #BusinessDevelopment #BrandManagement #BrandSuccess

Excited to share my latest podcast interview, a conversation with the ladies of Lattes and Lasers where we dive deep into the heart of sales—it's all about connections, not transactions. We're challenging the idea that sales is a "dirty word" and showing it's really a journey of authentic relationships and problem-solving. We talk about transforming sales from the hard sell to genuine interactions that feel like a high-five with every customer. It's packed with strategies and tools for small business owners and solo entrepreneurs to excel in sales by using technology and storytelling to make a real impact. Tune in to discover how you can turn sales into a platform for building lasting relationships and redefining success, one meaningful connection at a time. https://hubs.li/Q02rSt8-0 #SalesRevolution #AuthenticConnections #StorytellingInSales #EmpoweringEntrepreneurs

🚀 Episode 6 of The Leap is Live!🚀 I’m thrilled to have my good friend Adrian R. on the show! 🎙️ In this raw and authentic conversation, we dive deep into the realities of entrepreneurship and share invaluable insights from our journeys. Here’s what you can expect: ✔️𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐒𝐚𝐯𝐢𝐧𝐠 𝐁𝐞𝐟𝐨𝐫𝐞 𝐒𝐭𝐚𝐫𝐭𝐢𝐧𝐠: Adrian shares how he planned and saved before launching his business. ✔️𝐓𝐡𝐞 𝐃𝐚𝐮𝐧𝐭𝐢𝐧𝐠 𝐑𝐞𝐚𝐥𝐢𝐭𝐲 𝐨𝐟 𝐒𝐭𝐚𝐫𝐭𝐢𝐧𝐠 𝐚 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬: Discover the true challenges and the grit required to turn a vision into reality. ✔️𝐀𝐥𝐢𝐠𝐧𝐢𝐧𝐠 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐢𝐭𝐡 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐆𝐨𝐚𝐥𝐬:Learn how shaping your business around your personal goals can lead to fulfillment. ✔️𝐄𝐯𝐨𝐥𝐯𝐢𝐧𝐠 𝐆𝐨𝐚𝐥𝐬 𝐚𝐧𝐝 𝐌𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐒𝐭𝐚𝐟𝐟: Understand how business goals evolve and the complexities of managing a growing team. ✔️𝐋𝐚𝐳𝐢𝐧𝐞𝐬𝐬 𝐚𝐬 𝐚 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡: Find out how Adrian's 'laziness' led him to smarter, more efficient ways of working. ✔️𝐇𝐚𝐫𝐧𝐞𝐬𝐬𝐢𝐧𝐠 𝐀𝐈: Explore practical ways to use AI to enhance customer experience and streamline operations. ✔️𝐓𝐡𝐞 𝐒𝐢𝐦𝐩𝐥𝐞 𝐄𝐪𝐮𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬: Unpack the straightforward equation of income and expenses, and the mindset needed to overcome challenges. ✔️𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐌𝐢𝐬𝐭𝐚𝐤𝐞𝐬: How outsourcing functions can transform efficiency. ✔️𝐓𝐡𝐞 𝐇𝐚𝐫𝐝 𝐓𝐫𝐮𝐭𝐡𝐬 𝐨𝐟 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬𝐡𝐢𝐩: Get an honest look at what a day in the life of a business owner entails. ✔️𝐅𝐢𝐧𝐝𝐢𝐧𝐠 𝐆𝐞𝐧𝐮𝐢𝐧𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: The importance of having people who genuinely support your success. Tune in, this is my favourite ep to date 😊 - Nathan Soti The Leap: A Business Journeys Podcast’s goal is to help more businesses succeed🔥🏆 Get ready to take the leap: 🎙️Spotify - https://spoti.fi/3PpeF7j 🎙️Apple - https://apple.co/3TEB8Qk 🎙️Google - https://bit.ly/leap-google 🎥🎧🎙The Leap is proudly supported by Ethos360 Recruitment and produced by The Content Engine

Adam Robinson, Gal Aga & Andy Mewborn post distinct content pieces that are highly engaging. Here are 3 tips that you can use to do the same (even if you've never posted a single content piece). 1/ Leveraging real-life experience. Take a piece of paper and jot down the moments when you were at your lowest—the struggles, doubts, and setbacks. Then, note what helped you overcome it. Credibility speaks when you have something to offer based on your failures & wins. 2/ Using relatable industry language + metaphors. Gal Aga shares his own experiences as a VP of Sales, then ties it all together by walking through a client story, quantifying the COI and illustrating the impact of the solution. (You need to speak your prospects' language.) 3/ Sharing insights from others' expertise and wins. Andy Mewborn hosts his own podcast, diving deep into all things sales with his guests. All you have to do is share the lessons you’ve learned from others. (Plain and simple) It's not as hard as you think. P.S. I have 1 slot left for November. DM me "Leads," and I'll send over more information.

Ever feel like we overcomplicate sales 🤔 ⁉️ The other day, I observed a colleague in my team stressing over the perfect pitch. But here’s what I’ve learned: clients aren’t looking for perfection—they’re looking for authenticity. Sales isn’t about memorizing scripts or forcing a pitch. It’s about having a real conversation. Ask questions, understand their pain points, and then present a solution that fits their need. The best pitches I’ve ever seen are the ones that feel like a genuine dialogue. How do you keep your conversations real? If you’re looking for more practical sales insights, and for lessons from real-world experiences, follow my Taught2Teach newsletter 📝 https://lnkd.in/g9NyuuaP And Check out my Podcast 🎙️🎧 https://lnkd.in/g9uJkwsx #Leadership #TeamBuilding #WorkplaceCulture #TeamPerformance #LeadershipChallenges #EmployeeEngagement #PerformanceManagement #CorporateCulture #TeamworkMatters #WorkplaceProductivity #TeamDynamics #PerformanceReview #TeamSuccess #EffectiveLeadership #GoalSetting #ProblemSolving #EmployeePerformance #CompanyCulture #SuccessMindset #DreamTeam #LeadershipDevelopment #TeamGrowth #BusinessStrategy #Taught2Teach #SalesLeadership #SalesStrategy #ClientEngagement #SalesCoaching #SalesTips #SalesSuccess #SellingSkills #B2BSales #SalesGrowth #ColdCalling #SalesMentor #SalesTraining #SalesDevelopment #CustomerSuccess #ProspectingTips #ClientRelationships #SalesProcess #SalesPerformance #LeadGeneration #CommunityBuilding #NetworkBuilding #CollaborativeWork #GrowthCommunity #LearningTogether #GroupCoaching #PeerLearning #BusinessCommunity #KnowledgeSharing #GrowthMindset #SelfImprovement #EntrepreneurMindset #MindsetMatters #PersonalDevelopment #ProfessionalGrowth #CoachingBusiness #ContinuousLearning #BusinessMentor #ProfessionalDevelopment #CareerGrowth #Entrepreneurship #SuccessInBusiness #InspirationForLeaders #LeadershipAdvice

Contrary to what most people think, the best energy to bring to your work is not motivation, determination or even inspiration. It's generosity. Why? Because authentic, energetic generosity can only exist when you already have what you need and more. Super abundance is something we work with our clients to create so that they never land in a scarcity mindset, grasping for customers. Not only is it more fun to market and sell from generosity, giving your people what they want and need, but it is often easier. Last week I sat down and wrote out a quick-start guide that includes 5 ways you can create a more generous business. You will learn: - how to guide someone from browsing your business to becoming a paying client - how to overdeliver so your customers feel like VIP's - how to make sure your client facing team builds lasting customer relationships (instead of destroying them) The best part? It is free, because I want you to have this info to create a more generous business of your own. Get the free quickstart guide and the podcast now: https://hubs.li/Q02NFMfH0

Contrary to what most people think, the best energy to bring to your work is not motivation, determination or even inspiration. It's generosity. Why? Because authentic, energetic generosity can only exist when you already have what you need and more. Super abundance is something we work with our clients to create so that they never land in a scarcity mindset, grasping for customers. Not only is it more fun to market and sell from generosity, giving your people what they want and need, but it is often easier. Last week I sat down and wrote out a quick-start guide that includes 5 ways you can create a more generous business. You will learn: - how to guide someone from browsing your business to becoming a paying client - how to overdeliver so your customers feel like VIP's - how to make sure your client facing team builds lasting customer relationships (instead of destroying them) The best part? It is free, because I want you to have this info to create a more generous business of your own. Get the free quickstart guide and the podcast now: https://hubs.li/Q02NFBDj0

I recently sat down with Dan Murray-Serter 🧠 and Chris Donnelly to talk about the current state of entrepreneurship on the Secret Leaders podcast. We talk about: - How to make money in the times that we're in - How entrepreneurs can protect their wealth - How to use automation and AI (the right way) - Why entrepreneurs are leaving the UK - How to get sales when you're just starting out Check out the full episode here https://lnkd.in/eHgnKMuB Have a listen ,and let me know if you have any questions below.

🌼 What an absolute privilege… …to be asked to be a guest on the Unstuck Your Business podcast, recorded today, with entrepreneurs, Inez Nazario-Vega, founder and CEO of Business Essentials Virtual Assistant and Edith Duran, founder of Riza Marketing. We had a lively and lovely conversation about what exactly voice over is, where and how it’s used, and how professional voice over will impact your… - brand continuity and brand recognition - keep your customers/clients engaged - keep your employees interested and engaged in your internal training courses - give your business a more polished and professional sound and image …and lots more! Entrepreneurs, business owners, marketing directors, if you’ve got questions about whether or not voice over could help your business as you work towards your growth goals, we may have answered them here. Yes, we even touched on AI, its potential impact on voice over, and whether it’s a good option for your voiceover needs. Keep your 👀 open for a post in the next couple of weeks when it goes live if you’re interested in this topic for your business! #marketing #businessgrowth #audioproduction #hirehuman #corporatenarration #documentary #medicalnarration #commercial #elearning #voiceover