Proof that AI isn’t replacing human-powered professional services anytime soon: Salesforce just announced its new Agentic Infrastructure product and simultaneously announced the AgentForce solutions partner program. This is clear evidence of the role humans will continue to play in the implementation of software tools--even those meant to replace humans!
About us
Software companies and services providers use Expertly to create their own productized services marketplaces and stores. We are an all-in-one e-commerce platform for software implementation services: services quoting, scheduling, payments, project management, and client feedback. Expertly is reinventing the software implementation category, enabling software companies and services providers to get their customers the predictable, fast services experience they want.
- Website
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yourexpertly.com
External link for Expertly
- Industry
- Technology, Information and Internet
- Company size
- 2-10 employees
- Type
- Privately Held
- Founded
- 2023
Employees at Expertly
Updates
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Sharing another quick podcast episode with more helpful tactics of how to run a project-based productized services business successfully. This is advice comes directly from actual agency owners. This time it's Susan Boles' Beyond Margins Podcast episode with guest Jake Jorgovan who has run multiple productized services businesses. The episode is full of tactics for executing the model successfully. Two of my favorites: 1. Identify the “Queen Bee” role in your company and the need to protect that high-ROI role so that the person(s) in that role can do as much of that high-value-add work as possible. 2. Make client onboarding really efficient because high client churn is a key reality of the model.
Productize Hands-On Services To Earn More & Stress Less With Lead Cookie Founder Jake Jorgovan
podcasts.apple.com
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President of Real (NASDAQ: REAX), Sharran Srivatsaa, shares on this Business School Podcast episode why services businesses have to productize their offerings if they want to be successful. He breaks down the business strategy first principles behind why. 05:57 - The difference between order qualifiers and order winners 08:18 - How do you build a product in a service world? 10:19 - How to map the client journey 14:45 - The importance of show, flow, and demo 20:15 - How do you elegantly differentiate what you do? 23:04 - Recap of the three components to productize a service
Productize a Service Business
https://www.captivate.fm