SupportNinja

Outsourcing isn’t just about saving money anymore. The best providers deliver: ✅ Proactive communication ✅ Strategic alignment with your goals ✅ Flexibility to adapt as you grow ✅ Value that benefits your customers and your teams Explore how value-centric outsourcing can drive quality and growth: 👉 https://hubs.li/Q030MsdC0 #Outsourcing2pointOh #ValueDriven #CXExcellence #StrategicGrowth #SupportNinja

🚀 Outsourcing 2.0 is here! SupportNinja’s leadership enhancements and new industry and full-lifecycle CX offerings position us for sustainable growth. See how we’re meeting increased customer demand and innovating for the future. 👉 Read more: https://hubs.ly/Q030Mnxr0 #BusinessGrowth #CXExcellence #ScalableSolutions #SupportNinja

🧠 AI is transforming business — but only for those who approach it with a clear strategy. SupportNinja CEO Craig Crisler shared with Techstrong.ai why half of AI projects might fail this year, and how organizations can avoid the hype trap in 2025. 🔍 Read more 👇 https://hubs.li/Q030Mqy50 #AIandCX #StrategicInnovation #FutureOfWork #AIAdoption #SupportNinja

CX leaders: How are you balancing live chat and phone support in 2025? ✅ Phone excels at solving complex, high-touch issues ✅ Live chat drives efficiency and scales effortlessly AI can improve both channels — but the right strategy depends on your customers and context. We break it all down here 🔽 https://hubs.li/Q030Mqb90 #CustomerSupport #LiveChat #PhoneSupport #OmnichannelCX #SupportNinja

📊 With over 300,000 accountants leaving the workforce in just two years, the market is more competitive than ever. In SupportNinja COO + CFO Jacob Moelter’s recent blog post, find out how your business can thrive despite the shortage. Explore the insights: 🔗 https://lnkd.in/gBSpcQ4B #FinanceStrategy #ShortageOfAccountants #ScalingUp #ValueCentricOutsourcing #SupportNinja

📈 What’s next for CX? Predictive analytics and proactive customer engagement are leading the charge in 2025. Our CEO Craig Crisler breaks down how businesses can leverage AI to anticipate needs and elevate the customer journey. Thanks to CMSWire for featuring Craig in this must-read article! Read more 👇 https://hubs.li/Q030Mq8W0 #AIandCX #CXLeadership #PredictiveInsights #BusinessInnovation #SupportNinja

📣 Big news: We’ve launched Finance & Accounting Outsourcing solutions to meet growing demand from our clients. From Accounts Payable to General Accounting, we’re helping businesses streamline operations and focus on what matters most — growth. Learn how SupportNinja is redefining finance outsourcing with technology-enabled, value-driven solutions. 🔗 https://hubs.li/Q030MrDn0 #FinanceAndAccounting #BusinessGrowth #Outsourcing2pointOh #TechForwardCX #SupportNinja

The future of AI in customer support largely depends on how it’s used. A balanced approach — one that plays to the strengths of both AI tools + human agents, and prioritizes customer preferences — is the way to go. Read more: ⤵️ https://hubs.li/Q030Mq8j0 #CustomerSupportAI #CustomerExperience #CXAI

💡 With CX quality at an all-time low, quick fixes won’t cut it in 2025. SupportNinja CEO Craig Crisler tells ECT News Network’s #CRMBuyer why a deeper, customer-focused strategy is essential. Learn how to bring empathy and personalization back into your CX efforts. 👇 https://hubs.li/Q030MnQ-0 #EcommerceTimes #CXInnovation #BusinessGrowth #SupportNinja

🧩 Want to improve CX in 2025? Here’s the missing piece: human connection. Forrester reports that CX quality has declined for three straight years — and companies fixated on AI-first strategies are falling short. SupportNinja CEO Craig Crisler shows why businesses need to get back to the basics: ✔️ Blend AI with human empathy ✔️ Prioritize quality over cost alone ✔️ Focus on customer preferences Read more: 🔗 https://hubs.li/Q030MpKh0 #CustomerFirst #CXTrends #AIandCX #CustomerRetention #SupportNinja