CX leaders: How are you balancing live chat and phone support in 2025? ✅ Phone excels at solving complex, high-touch issues ✅ Live chat drives efficiency and scales effortlessly AI can improve both channels — but the right strategy depends on your customers and context. We break it all down here 🔽 https://hubs.li/Q030Mqb90 #CustomerSupport #LiveChat #PhoneSupport #OmnichannelCX #SupportNinja
