Outreach

So ready for it 💫

New year’s resolution: follow up with every single prospect Luckily Outreach will help with this 😉

And just like that, it’s 2025 🥳 Happy New Year (or Q1, whichever you prefer) from our team to yours! May this year bring your team full of opportunities and wins 💜 

Unleash 2025 is going to be the sales event of the year 💯 And we want YOU to be a part of it. Whether you’re an event veteran or this is your first foray into speaking and facilitation, we welcome your diverse perspective on modern sales. We're seeking impactful stories and insights that will inspire our audience with meaningful conversations about the future of selling. So, what are you waiting for? Apply now ➡️ https://lnkd.in/eQUphn3m

Improve your win rate by 26% with Grace Presnick 📈🔥 Deals are getting more competitive each day. While keeping buyers engaged and aligned is tough, it's not impossible. The good news is that there are ways to make it easier (and repeatable) at both deal level and across your entire sales team using Mutual Action Plans. Across Outreach, deals where AEs have engaged buyers with a MAP have a 26% higher win rate than those without. Here’s some best practices that top-performing AEs use to have more engaged buyers and close more deals ➡️

AEs 🤝 account planning in Outreach It’s no secret that the responsibilities of account executives have shifted throughout the years from prospecting to nurturing existing accounts. That’s why Nikki Brown, Sr. Account Executive at Outreach, uses Account Planning to manage multiple accounts with ease. Nikki can have all the data in one place to understand the needs and goals of her customers, along with insight into the relationships between her buyers to successfully navigate a deal cycle. With Outreach, AEs can also: 🔎 Get hyper-specific with tiles tailored to your key data 🤝 Improve your relationship strategy with Prospect Hierarchy 👥 Keep up with your current accounts 📝 Improve communication with AI Smart Account Planning is a one-stop shop to land, retain, and expand accounts.

2024 has been probably the most innovative year I've been at Outreach. There's been so much released it's been so fun to have 'ah-ha' moments with customers, but also for us - Outreach employees - who get to sell and use this workflow-altering tech! If you haven't used Outreach's Smart Account or Smart Deal Assist, they offer AI-generated summaries of recent account or deal activities. You're a question away from instant context. Earlier this week my SC Clay and I couldn't connect before an upcoming demo and the first reflex is still slack. But then.... 🔥

What your buyer needs > What you want to sell 🎯 A common pitfall in account planning is an overly inward focus — prioritizing what your organization wants to sell over what your buyer truly needs. This approach often misses critical nuances in the prospect’s or existing customer's business landscape. Account planning tip: Always take a customer-centric approach ✅ Start by deeply understanding your buyers’ unique challenges ✅ Engage regularly with key stakeholders to gather insights and stay informed about any changes in their business ✅ Consider major events like recent mergers and acquisitions, or shifts in strategic direction, which can dramatically affect their needs Remember: traditional, blast-from-the-hip prospecting methods simply won't cut it in today's competitive market. (That’s where Outreach comes in to help you break through the noise)

Behind every great player is a great coach — or in this case, a smart coach. 🤓 At Explore24, we unveiled some of our game-changing product innovations from the last year. One of them is Smart Kaia Coaching, an AI-powered tool that helps managers coach smarter and faster without losing the personal touch. Smart Kaia Coaching has been supporting sellers with real-time call feedback, self-evaluation, note recording, and more. Customers, like Pushpay, have seen tremendous success in empowering sales teams to be more successful. To learn more about the recent and upcoming product innovations, watch the full Explore product showcase: https://lnkd.in/e9V42tRY

Happy PAW-holidays from the Outreach team & crew 🎁🐾