Try to find 10 things you have in common. You might not get that many but a few can give you a foundation to connect on. It may be an interest, or perhaps history that might connect you. It could also just be how you do things. Maybe you are both morning people. Trying to come up with 10 might be a challenge especially if they are reserved, but see how many you can come up with. It will be a reference point for all your future conversations.

Build trust gradually: Start with small, non-intrusive questions to make them comfortable. Listen actively: Give them time to express themselves without rushing or interrupting. Use reflective exercises: Encourage journaling or self-assessment to help them open up. Be patient: Allow them to share at their own pace while maintaining a supportive tone. Adapting to reserved clients requires empathy, patience, and fostering a safe, trusting environment.