Technology Record

Did you know that for every $1 of Microsoft revenue, partners who provide services generate $8.45 and those who develop software make $10.93?    Andy Clayton-Smith spoke with Nicole Dezen to understand the value in partnering with Microsoft and hear how the partner ecosystem is supporting customers across industries including Vodafone, Żabka Polska and Zafin.    Read the full executive interview here: https://lnkd.in/eMg4zssd    #Microsoft #MSPartners #AI 

🚀 Transforming Contact Centers with AI! 🚀 Check out our Chief Product and Technology Officer, Damian Black, in Technology Record magazine! Damian shares how Anywhere365 is revolutionizing customer interactions with AI and large language models (LLMs). Key highlights: 📌 Faster Resolutions: AI handles basic queries and routes complex issues to the right agents. 📌Smarter Routing: Semantics-based AI minimizes call transfers. 📌Enhanced Support: AI tools provide agents with call summaries and real-time sentiment analysis. 📌Omnichannel: Integration with Azure Communication Services for seamless transitions between communication channels. Discover how Anywhere365 is shaping the future of contact centers. Read the full interview in Technology Record magazine.

“Ansys’ ability to simulate complex electromagnetic wave interactions enhances our platform’s ability to deliver precise, real-world insights for radar-based ADAS and AV systems,” said Cognata’s Danny Atsmon. “This collaboration significantly advances the industry’s ability to test and refine sensor performance under diverse conditions.” #automotive #AV #ADAS

What are customers looking for in a physical store experience, and how can Microsoft Cloud for Retail and Dynamics 365 help retailers meet those expectations?    Microsoft’s Shanthi Rajagopalan explains how the traditional storefront holds value for shoppers, but retailers must examine how technologies like AI can take the in-store experience to the next level to ensure they remain relevant as e-commerce continues to grow. Read the full feature: https://lnkd.in/eVUG2rHm   #retail #AI #technology  

How are partners working with Microsoft to develop AI solutions that deliver real value for their customers?    A selection of experts joined Microsoft’s Sam Murley in our latest cover story to explain more, including ANYWHERE365®’s Stoyan Stoitsev, AVEVA’s Jim C., Holistic AI’s Adriano Soares Koshiyama, Jamf’s Andrew Smeaton, Metafile Information Systems, Inc.’s Andy Birkey and Zebra Technologies’ Rowan Fuller    Read their contributions 👇   #AI #MSPartners #digitaltransformation 

🎉 2024 has been a truly phenomenal year for Microsoft in ASEAN. From remarkable milestones to unprecedented investments and AI advancements across the region, it’s been an exhilarating journey. Here’s to achieving even greater impact in 2025! 🌟 #Microsoft #ASEAN #2024wrap

🎇Happy new year! We’re kicking off 2025 with an insight piece from our own Andy Clayton-Smith. With the global economy set to grow by 3.2% this year thanks to AI, how can organisations plan, invest and encourage digital transformation to be successful?  Technology Record’s executive editor highlights insights from Forrester, IDC and Gartner, and how leaders can harness technology to thrive in 2025.  Read the full article 👉https://lnkd.in/eVAsdnqs   #AI #2025 #technology  

In the latest issue of Technology Record magazine, I share my thoughts on how and where AI is driving the most impact across industries such as manufacturing, healthcare, energy and finance. The issue is jam packed, cover to cover with insights and examples showcasing how Microsoft and its partners are helping customers innovate and drive new business value. In my interview with Alice Chambers, we discuss how organizations are charting their AI journey from the first Lighthouse into full scale deployments. And why various pillars including culture, data and business impact drive consistent AI success. https://lnkd.in/gs72wVWa Hope you enjoy! #AI #Industry #Data #BusinessValue #Microsoft #Copilots

It has been a busy year for the Technology Record team, but we wouldn’t be able to sign off for a short festive break without first looking back at some of the exciting content that we have covered over 2024, including: 🚗 Microsoft’s Dominik Wee discussing the transformative role of AI in the manufacturing and mobility industries 👩 Our women in tech roundtable, featuring Christine Bongard of the The WIT Network, Anna Radulovski of WomenTech Network and Gavriella Schuster 💻 A discussion with Satish Thomas on the value that Microsoft’s partner ecosystem provides and new business opportunities available through the Microsoft cloud  🤝 An executive interview with Nicole Dezen on how the Microsoft AI Cloud Partner Program is continuing to grow and some of the developments that are on the horizon Read about these and more highlights from 2024: https://lnkd.in/eKZJ8S4J Happy holidays to all of our readers! #AI #Cloud #Copilot 

Microsoft’s AI for Good Lab has developed Sparrow to collect data from some of the most isolated regions in the world via camera traps and acoustic sensors. Information is then processed using PyTorch-based wildlife AI models and sent directly to the cloud. Read more: https://lnkd.in/evFV_6Ub #AI #sustainability #biodiversity