2025 is going to bring a lot of big changes 😥. How can your organization navigate these challenges? TTEC's 2025 trends report has all the data and recommendations you need to keep growth on track. Read more here: https://lnkd.in/es8zedEc
TTEC
Perundingan Penyumberan Luar dan Penyumberan Luar Pesisir
Greenwood Village, Colorado 304,759 pengikut
Customer experience obsessed. Powered by people + technology.
Perihal kami
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
- Laman web
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http://www.ttec.com/
Pautan luaran untuk TTEC
- Industri
- Perundingan Penyumberan Luar dan Penyumberan Luar Pesisir
- Saiz syarikat
- 10,001+ pekerja
- Ibu pejabat
- Greenwood Village, Colorado
- Jenis
- Syarikat Awam
- Ditubuhkan
- 1984
- Pengkhususan
- Customer Experience Consulting, Customer Technology Services, Customer Care Services, Captivate Customers, Omnichannel Technology, Bilingual Professionals, Cloud-Based Technology, Operational Excellence, Revenue Growth, Customer Acquisition , Care, Digital Trust and Safety Services , CX Technology
Lokasi
Pekerja di TTEC
Kemas Kini
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TTEC memaparkan semula ini
Calling all CX leaders! 📣 The latest issue of the Customer Strategist Journal is here, and it's packed with insights on the future of CX and the trends that will shape the industry in 2025. In this video, our editor, Elizabeth Glagowski, discusses with Denise Power, and Cara Rosner, some of their favorite articles. But, there's more to discover in the December issue! Read it here: https://lnkd.in/eGztfaPe
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🏥 The vision for coordinated healthcare has always been “proactive” — preventative care, management of chronic disease before conditions worsen, data-sharing, harmonious collaboration of providers so nothing slips through the cracks. TTEC's Shelley Larrick shares a few proactive outreach campaigns launched on behalf of a Medicare Advantage provider that didn’t require an army of staff, tech investment, or a big budget. Read her blog here: https://lnkd.in/eZigtdRE
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Reflecting on an incredible year of growth, innovation, and teamwork! From overcoming challenges to celebrating milestones, our journey this year has been nothing short of extraordinary. To our amazing employees, we couldn’t be prouder of your hard work and creativity. Together, we transformed challenges into achievements and ideas into reality. As we welcome #NewYear2025, we’re excited to aim even higher and continue building our path to success. Here’s to another year of growth, collaboration, and making a difference! 🎉✨ Be bold and join us on this journey. #ExperienceTTEC at TTECjobs.com
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Are you a startup founder or CX leader hesitant about partnering with a BPO? 🤔 Fear not! Scott Fessler, VP and Agility Portfolio Leader at TTEC, sheds light on common BPO myths that might be holding you back. Ready to learn more? Dive into his full article on the Customer Strategist Journal: https://lnkd.in/e2_-NS4a
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TTEC memaparkan semula ini
As we prepare for a new year, preparing and building a culture of prevention and seamless care coordination is more important than ever! Are you ready? The link below will take you to a blog I wrote: https://lnkd.in/ewqkxrVX
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What a year it’s been at TTEC! 🎉 From celebrating over 55,000 employees across 6 continents to being honored with 30+ awards worldwide (here are just a few spotlighted!), we’re proud of the culture we’ve built and everything we’ve achieved together. Our people are the heart of what we do. Whether it’s supporting employees with career development programs or creating meaningful community initiatives, we aim to make a difference every step of the way. Join our award-winning culture today. Start your TTEC journey by visiting ttecjobs.com. #ExperienceTTEC #CultureOfExcellence
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Gaming organizations — both digital and brick-and-mortar — face a critical balancing act: How to fight fraud while preserving trust and the customer experience 🛡️. TTEC’s Philip Say shares perspectives on some of the most insidious threats, and how to mitigate risk in the iGaming universe. Ready to learn more? Check out the full article here: https://lnkd.in/eRm6YXHi
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As we celebrate the holiday season 🎄 and prepare to step into a new year, we're reminded of the power of unity and the importance of carrying the spirit of giving, collaboration, and hope into the future. In this video, our managers, site leaders and specialists around the world share their heartfelt wishes for the holidays. Share your own holiday wishes in the comments below 💬.
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