Happy holidays from the entire EBM RentCover team! 🎄 We want to let you know that during this time, we have reduced staff. This means that some enquiries will be responded to in the new year. Please note, emergencies will be handled ASAP. Here's what you need to know: 👉 Claims – you can submit all claims via our online claims portal (https://lnkd.in/gYY2pYJR). 👉 Emergencies – if you are experiencing an emergency (e.g. your home is likely to be a total loss), visit our contact page (https://lnkd.in/g6ny3e2M) for details about how to reach us. What constitutes an emergency? An emergency is an event that poses an immediate risk to the property or the tenant. It is something that, without immediate intervention, will worsen. For example, a house fire or severe flood. 👉 Applying for cover – you can still get a quote and apply for cover online (https://lnkd.in/dHVYwzYp). Please note, if we can offer cover, it will be in place from the date noted on your application form. 👉 General enquiries – please email enquiries@rentcover.com.au. However, please note that some non-urgent enquiries will be responded to in the new year. 👉 Paying for cover – if your cover is due for renewal, you can simply pay online (https://lnkd.in/gj78pdns). Have a wonderful festive season! 🤩
EBM RentCover
Insurance
Hawthorn East, Victoria 446 followers
Educating landlords and property professionals about the value of landlord insurance.
About us
EBM RentCover’s relationship with the real estate industry ignited nearly 30 years ago, with the development of one of Australia's first landlord insurance policies. Since then, the business has educated property investors and property professionals about the value of aligning with a specialist landlord insurance provider and now protect more than 150,000 rental properties across Australia. Fun facts: - To ensure clients receive efficiency and consideration, a real person (not a machine) answers call. - The EBM RentCover team aims to settle the majority of claims within five working days, as long as necessary paperwork is submitted. - EBM RentCover paid out more than $20 million in claims in the past 12 months. - The EBM RentCover Expert Care team takes around 80,000 calls during an average year. - Any claim up to the value of $70,000 is managed in-house, allowing EBM RentCover staff to manage the time take to process and pay claims. - EBM RentCover has had more than 5,500 claims submitted to its Expert Care team in the past 12 months. - EBM RentCover confirms the submission of a claim and begin working on it within 24 hours. - In 2018, EBM RentCover approved 93 per cent of submitted claims.
- Website
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http://www.rentcover.com.au
External link for EBM RentCover
- Industry
- Insurance
- Company size
- 201-500 employees
- Headquarters
- Hawthorn East, Victoria
- Type
- Privately Held
- Founded
- 1991
- Specialties
- Landlord insurance, Insurance, and property
Locations
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Primary
Get directions
8 Redfern Rd
Hawthorn East, Victoria 3123, AU
Employees at EBM RentCover
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Wayne Johnson
Founder of Agent Profit Planner | EBM RentCover State Manager, NSW & SA
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Roy Garcia
Leader, Speaker, Risk Management Solutions, Real Estate, Sports, Corporate Partnerships Manager (VIC)
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Nick Maddox
National Relationship Manager - EBM RentCover.
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Tammy Derman
Design Manager at EBM RentCover
Updates
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When you’re arranging a new policy or extending or renewing an existing one, there is certain information that you need to tell the insurer. If you are not honest, or try to hide information, it can impact cover and claims… https://lnkd.in/gT6AyyzF
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When you take out a typical home and contents policy, it covers everything inside the house. You might think that landlord insurance offers the same deal. However, you would be mistaken. Read below to learn more 👇 https://lnkd.in/gETrJERy
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From fires to theft – there are some risks that heighten over the holiday season. Get on the front foot with the tips below… https://lnkd.in/gQX9iMEG
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Did you know that if you fail to conduct regular inspections at a rental property, it can lead to an insurance claim denial? Read below to learn more 👇 https://lnkd.in/g8fx9PEv
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Here we explore five summertime risks and offer some tips to help landlords and property managers proactively address them... https://lnkd.in/gbNMpey5
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If your property, or one you manage, is damaged due to a natural disaster, the below FAQs may help you to navigate this time... https://lnkd.in/gVWg-Ej4
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Each month we pull together 10 insights impacting the investment property market. Read on for the latest instalment… https://lnkd.in/gm-j7_N9
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