SURVEYSENSUM

A Big Thank You to an Incredible Panel and Organizers! 🙌 The CX Innovation Summit & Awards 2024 on 12th December turned out to be a huge success, with a highly engaging panel discussion on "Designing Unforgettable Customer Journeys." Moderated by, Jayesh Naithani, our Director of Customer Experience - Enterprise, the discussion featured inspiring #panelists who shared actionable insights on leveraging digital innovation to craft outstanding customer experiences. The room was buzzing with energy, and the audience engagement was fantastic! A special thanks to Krypton Business Media Private Limited for hosting such a thoughtful and well-organized event, bringing together the brightest minds in the CX industry. It was an honor to participate and contribute to this vibrant conversation. Here's to elevating CX standards together! 🌟 #SurveySensum #CustomerExperience #CXSummit2024 #PanelDiscussion #KryptonEvents #InnovationLeadership #CustomeSatisfaction #CXevents #Mumbai #India

Congratulations to Bank Danamon! Kudos to the entire team at PT Bank Danamon Indonesia, Tbk. for their incredible efforts in putting customers at the heart of their operations and redefining customer experience with initiatives like omnichannel excellence, branch transformation, and Voice of Customer (VoC) frameworks. It was a pleasure collaborating with your team on VoC initiatives to empower feedback-driven strategies. Your commitment to listening, adapting, and continuously improving based on customer insights is truly inspiring. Read More: https://lnkd.in/gRa9ZUDN Here’s to building even stronger customer-centric experiences in the future! #CustomerExperience #VoiceOfCustomer #CXInnovation #VOC

Packed Room, Powerful Insights! 🚀 It’s a full house at the 2nd Edition CX Innovation Summit & Awards 2024, hosted by Krypton Business Media Private Limited, as Jayesh Naithani, our Director of Customer Experience - Enterprise, moderates an engaging panel discussion on "Designing Unforgettable Customer Journeys." The audience is captivated, the #panelists are sharing groundbreaking ideas, and the energy in the room is electric! Thank you to everyone for making this session such a success. The energy and interaction from the CX community are inspiring! Let’s continue shaping the future of CX together! #SurveySensum #CXInnovationSummit #CustomerExperienceMatters #KryptonEvents #EngagingConversations #CXEvents #India #Mumbai #CustomeSatisfaction

Meet Us at CX Innovation Summit 2024! 🌟 We’re live at the 2nd Edition CX Innovation Summit & Awards, hosted by the amazing team of Krypton Business Media Private Limited! Visit our #booth at The Orchid Hotel, Mumbai and meet Team SURVEYSENSUM along with our Director of Customer Experience - Enterprise Jayesh Naithani to explore cutting-edge solutions that transform CX. We can’t wait to connect, share #insights, and discuss the #future of #CX. Let’s make it a day to remember! #SurveySensum #CXSummit2024 #CustomerExperienceJourney #InnovationLeadership #KryptonIndia

Thank you, Krypton Business Media Private Limited, for the warm welcome! 🙌 We’re honored to be the Customer Experience Partner for the 𝟮𝗻𝗱 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰. It’s an incredible opportunity to collaborate with industry leaders and showcase how innovative CX strategies can transform businesses and elevate customer experiences. Looking forward to engaging discussions, inspiring ideas, and meaningful connections on 12th December 2024 at The Orchid Hotel, Mumbai. Let’s shape the future of CX together! 🚀 #ThankYouKrypton #SurveySensum #CXInnovation2024 #CustomerExperience #CXSummit2024 #KryptonEvents Rajiv Lamba Tanuj Diwan Jayesh Naithani Vika Indriyasari K

The Countdown Begins! ⏳ SURVEYSENSUM is all set to participate in the 𝟮𝗻𝗱 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰, where our very own Jayesh Naithani, Director of Customer Experience - Enterprise, will moderate a session on the game-changing role of digital innovation in customer journeys. 📌 Topic: "Designing Unforgettable Customer Journeys : Leveraging Digital Innovation for Outstanding Experiences " 📍 Venue: The Orchid Hotel, Ville Parle, Mumbai 🗓 Date: 12th December 2024 A special thanks to Krypton Business Media Private Limited for this fantastic opportunity! We can’t wait to connect with #CX enthusiasts and #industryleaders. 💡 #SurveySensum #CXExcellence #InnovationSummit #DigitalExperience #KryptonIndia #CustomErexperience #CustomerSatisfaction #CXEvent #Mumbai #India

A big thank you to Krypton Business Media Private Limited for the kind mention and the incredible opportunity to participate in the 𝟮𝗻𝗱 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗦𝘂𝗺𝗺𝗶𝘁 & 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟰! 🙌 We’re thrilled to have our very own Jayesh Naithani, Director of Customer Experience - Enterprise, represent SURVEYSENSUM at this prestigious event. His expertise in crafting innovative CX strategies is sure to spark impactful conversations and inspire new ideas. We’re honored to join such a dynamic lineup of CX leaders and look forward to contributing to the future of customer experience innovation. See you all on 12th December at The Orchid Hotel, Mumbai! 🌟 #ThankYouKrypton #SurveySensum #CXInnovation #CustomerExperience #CXSummit2024 #CXLeadership #StrategicGrowth #KryptonEvent Tanuj Diwan Rajiv Lamba Vika Indriyasari K

What a fantastic Global Meet 2024! 🌏 The leadership SURVEYSENSUM and NEUROSENSUM came together to brainstorm, align, and map out our bold plans for 2025.  Exciting ideas, clear goals, and a strong vision. 2025, here we come! 🚀 #GlobalMeet2024 #RoadmapTo2025 #Leadership #Innovation #Growth #CustomerExperience #FutureReady #Neurosensum #SurveySensum Tanuj Diwan Rajiv Lamba Vika Indriyasari K Mahesh Agarwal Anuj Guleria

A peak Bengaluru moment shows a tender coconut vendor doing a competitive analysis against big names like Zepto, Blinkit, and bigbasket.com. Now, if this vendor can pull this off on his own, imagine what you could do with the power of AI. Imagine the possibilities when you bring AI into the mix. With powerful tools like ChatGPT and SURVEYSENSUM, you can dive deep into market analysis and customer insights, no analysts required! Rajiv Lamba, CEO of SURVEYSENSUM, shares, “Our AI can analyze text-based feedback instantly, saving companies up to 80% in research costs!” From automotive to telecom, SurveySensum is making customer feedback accessible and actionable in real time.

Honored to share insights on retail transformation in the latest Financial Express (India) Leisure edition. As brands evolve, the fusion of technology and consumer psychology is reshaping retail experiences fundamentally. Real-time behavioral insights are becoming the cornerstone of successful retail strategies and the future of retail lies in creating personalised experiences that resonate with consumers on a deeper level, driving both engagement and positive word-of-mouth. Thank you, Vaishali Dar and Financial Express for featuring these perspectives on the evolving retail landscape- 🔗 https://lnkd.in/grQwtH-k #retailinnovation #consumerInsights #realtimeinsights #experientialmarketing #retail #customerexperience