SurveySparrow

SurveySparrow

Software Development

Palo Alto, California 131,727 followers

An experience management platform that allows you to collect, analyze & act on customer feedback in real time.

About us

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include: - Super easy-to-use platform. - Chat-like Surveys enabling highly engaging conversational surveys. - Classic Surveys asking one question at a time. - Offline surveys that let you collect feedback even from the remotest of places, internet-free. - NPS surveys to measure customer sentiments and workflow with a single question. - Wide range of question templates to choose from. - Click-free dashboard and highly advanced report filters for generating insightful reports. - Efficient user management to optimize your workflow. - Optional open-ended follow-up question for NPS surveys to close the feedback loop. - Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. - Survey Sharing across multiple channels to quickly get responses. - 1500+ integrations to avoid the hassle of using multiple tools. - Custom CSS to add your own personal touch to every survey. - White labeling to customize every element of your survey. - Sub accounts to manage surveys independently under just one parent account. - Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.

Website
https://bit.ly/3svKXl8
Industry
Software Development
Company size
201-500 employees
Headquarters
Palo Alto, California
Type
Privately Held
Founded
2017
Specialties
Online Survey Software, Employee Pulse Survey, Customer Feedback, Customer Experience , Employee Experience, Mobile Survey Software, Conversational Survey, Market Research, Net Promoter Score, Employee Engagement, Employee Feedback, Product Feedback, Pulse Surveys, Leadership Assessment, Enterprise Feedback Management, VOC, 360 Evaluations, Voice of Customer, and Customer Loyalty

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Funding

SurveySparrow 1 total round

Last Round

Seed

US$ 1.4M

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