Friday's here, and it's puzzle time! Ready to test your wits? Try the puzzle below and be the first to share your answers in the comments! #RefineExperience #FridayFun #Puzzles
SurveySparrow
Software Development
Palo Alto, California 131,727 followers
An experience management platform that allows you to collect, analyze & act on customer feedback in real time.
About us
SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include: - Super easy-to-use platform. - Chat-like Surveys enabling highly engaging conversational surveys. - Classic Surveys asking one question at a time. - Offline surveys that let you collect feedback even from the remotest of places, internet-free. - NPS surveys to measure customer sentiments and workflow with a single question. - Wide range of question templates to choose from. - Click-free dashboard and highly advanced report filters for generating insightful reports. - Efficient user management to optimize your workflow. - Optional open-ended follow-up question for NPS surveys to close the feedback loop. - Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. - Survey Sharing across multiple channels to quickly get responses. - 1500+ integrations to avoid the hassle of using multiple tools. - Custom CSS to add your own personal touch to every survey. - White labeling to customize every element of your survey. - Sub accounts to manage surveys independently under just one parent account. - Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.
- Website
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https://bit.ly/3svKXl8
External link for SurveySparrow
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Palo Alto, California
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Online Survey Software, Employee Pulse Survey, Customer Feedback, Customer Experience , Employee Experience, Mobile Survey Software, Conversational Survey, Market Research, Net Promoter Score, Employee Engagement, Employee Feedback, Product Feedback, Pulse Surveys, Leadership Assessment, Enterprise Feedback Management, VOC, 360 Evaluations, Voice of Customer, and Customer Loyalty
Products
SurveySparrow Enterprise Survey Software
Survey Software
Create better experience for your customers & employees. Design 'Wow' moments. Get started with SurveySparrow, for FREE!
Locations
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Primary
2345 Yale St
Palo Alto, California 94306, US
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Jyothirmaya
Infopark Phase 2, Kakkanad
Cochin, Kerala 682030, IN
Employees at SurveySparrow
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Anand A
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Akash Sureka
Strategic Advisor & Entrepreneur with Exits - Ex MD JP Morgan | nVidia | Microsoft (Nokia) | Motorola| Icertis | Persistent Systems
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Shihab Muhammed (We are Hiring)
Founder& CEO at SurveySparrow
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Indulekha Purushothaman
Sales (SaaS) | Customer Success | Customer Advocacy | Team Building | Revenue Expansion
Updates
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Customize CX solutions with SurveySparrow’s low-code platform. Join us for an exclusive session: “AppNest: Enabling custom solutions with low-code platform” and discover how to solve your niche CX challenges. 🗓️ January 8, 2025 ⏰ Multiple time slots available Register now: https://bit.ly/400QPo8 What you’ll learn: ✅ Build custom solutions without complex coding ✅ Adapt the platform to your unique business needs ✅ Learn how global brands are utilizing it ✅ Preview upcoming platform features Whether you’re a business leader or developer, this session will show you how the low-code platform can revolutionize your CX strategy. #RefineExperience #LowCode #CustomerExperience #DigitalTransformation #SurveySparrowWebinars
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How do you keep your finger on the pulse of your customers? Paragon Casino Resort cracked the code. Discover how they streamlined feedback collection, unlocked real customer insights, and delivered top-tier guest satisfaction. Read more here: https://lnkd.in/gwxP5ENc #GuestExperience #CustomerStories #RefineExperience
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Seen these survey responses before? 👉 “asdfgh” 👉 “123456” 👉 Random strings like “zzzzxqwe.” Gibberish? Exactly. That’s the risk you take when collecting data without bot detection. Fake responses = misleading insights. Swipe to see why bot detection is a must-have for clean, actionable feedback. Curious about how it works? Let us know: https://lnkd.in/gzY2rJxe #RefineExperience #BotDetection #RealResponses #BestSurveyPractices
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Facing challenges in collecting valuable feedback? Network issues, language barriers, or even something as simple as forgetting to remind your customers can cost your brand critical insights. But it doesn’t have to! With the right tools, you can overcome these hurdles and capture every customer feedback. Swipe to see how. Discover more: https://bit.ly/3ZRjlsx #CustomerExperience #CustomerFeedback #FeedbackCollection #SurveyTips #RefineExperience
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Customer Experience: The game-changer for OTT streaming providers In the ultra-competitive world of streaming, content is no longer king—Customer Experience (CX) wears the crown! Why? Because in a market saturated with similar content libraries, how you make your users feel becomes your ultimate differentiator. Connect now to discuss more: https://bit.ly/4fgH1Lc #RefineExperience #CustomerExperience #OTTStreaming #DigitalTransformation #UserExperience #StreamingIndustry
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Final 24 hours to save 35% and catapult your customer experience! Cyber Monday sale is drawing to a close, and our AI-powered Customer Experience Management (CXM) platform is offering an opportunity you can’t afford to miss. Imagine transforming your customer experience with: ❇️ Slashed customer churn ❇️ Skyrocketing satisfaction scores ❇️ Streamlined operational efficiency ❇️ Rock-solid online reputation This isn’t just a discount—it’s a stepping stone towards customer experience excellence. Save 35% now: https://bit.ly/3B6RMBY Don’t let this opportunity slip through your fingers. #RefineExperience #CyberMonday #CustomerExperience #CXStrategy #BusinessGrowth #CX2025
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🌟 What turns a good trip into an unforgettable one? As holiday season approaches, we’re all busy planning that perfect getaway. But here’s the secret: it’s the thousand invisible moments of care that truly make a trip remarkable. Whether it’s thoughtful gestures, seamless service, or unexpected kindness—these little things create lasting memories. Let’s make every journey extraordinary, one thoughtful moment at a time. Here's how those moments come together. 👉 #RefineExperience #GuestExperience #Hospitality
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We heard you! The Black Friday sale extends to Cyber Monday. 🚀 35% discount on your CX transformation continues. Our Cyber Monday sale is your gateway to game-changing CX products for a delightful 2025. Upgrade your CX stack with: ❇️ Surveys - Capture insights across channels ❇️ Reputation - Build and protect your branding ❇️ Ticketing - Close the feedback loop and improve service recovery Imagine reducing churn, boosting retention, and creating delightful customer experiences - all while saving big. Save now: https://bit.ly/3B5OHly Stay ahead of competitors and be the market leader! #RefineExperience #CyberMonday #CustomerExperience #CXStrategy #BusinessGrowth #CX2025