中国平安

We are honored to have received the Director of the Year Award for the sixth time and the inaugural Climate Governance Award from the The Hong Kong Institute of Directors (HKIoD). Ping An has long pursued a balanced and professional board structure. As a source of strategic leadership, our #Board has 15 directors with expertise in insurance, banking, investment, accounting, law, management, and technology. Among them six are independent non-executive directors, making up 40% of the Board, a percentage above the industry average. Staying close to the business is crucial and since our listing the Board has been conducting on-site inspections and reviews at the grassroot level to gather feedback from frontline employees and promote continuous operational improvement. To optimise board performance, there were 26 training sessions organised in 2023 covering #corporategovernance, environmental and climate impact, and sustainable development. Ping An's Board of Directors oversees environmental, social and corporate governance (ESG) matters of the Group. An efficient and collaborative long-term ESG governance mechanism is in place to address the risks and opportunities of #climatechange. The HKIoD is Hong Kong’s leading industry organization representing professional directors. The HKIoD awards were co-organized by The Financial Services and the Treasury Bureau, the Securities and Futures Commission, and Hong Kong Exchanges and Clearing Limited (HKEX). 🔗Read the press release: https://bit.ly/3OUzuqN 🔗Learn more about our corporate governance: https://bit.ly/3Bfgu37

We’re pleased to share that our environmental, social, and governance (ESG) rating has been upgraded to AA by MSCI. We also held No 1 spot in the Multi-Line Insurance & Brokerage Industry in the Asia-Pacific region for a third consecutive year.🎉   MSCI Inc., a leading global investment index provider, evaluates companies on their resilience to long-term, financially relevant ESG risks. Ping An outperformed industry averages across five key indicators: human capital development, privacy & data security, financing environmental impact, responsible investment, and #climatechange vulnerability. MSCI highlighted Ping An’s robust #talent attraction and retention initiatives, proactive approach to #inclusivefinance, and comprehensive #dataprotection systems.   At Ping An, #sustainabledevelopment is a long-term strategic priority. As a pioneer in ESG in China, we are committed to fully integrating sustainability into our corporate strategy, supported by a scientific sustainability management system and transparent governance structure. 🔗Read the press release: https://bit.ly/4fl9mAh 🌱Learn more about our #sustainability efforts: https://bit.ly/3OFgInd

Responsible technology is an imperative. But beware of over-regulation. "Regulation and legal frameworks will be needed to ensure proper responsibility and accountability are in place. But we must be extremely careful not to over-regulate and kill the baby (GenAI) before it’s born. Regulation should remain principle-based." Jonathan Larsen, Ping An's Chief Innovation Officer, commented at this year's Singapore FinTech Festival. For Ping An, #GenAI is another step on a journey across a wide range of AI disciplines to further improve customer experience while reducing operating costs. To date, Ping An is the world's second-largest GenAI patent applicant, according to the World Intellectual Property Organization – WIPO. Learn more about our policy on information security and AI ethics governance here: https://bit.ly/4eXVsUb #SFF2024 #GenerativeAI

Unquestionably AI is driving the digital transformation of the financial industry.   At the 2024 World Internet Conference Wuzhen Summit Fintech Forum, Jing Xiao, Chief Scientist of Ping An Group, highlighted our vision for the financial industry:" The key path to high-quality development in the financial industry is comprehensive digitalization, with AI serving as its foundation."   As a leading integrated financial services provider in China, Ping An has been investing in AI technology for almost a decade to digitalize our insurance, banking, asset management, and health and senior care businesses. According to World Intellectual Property Organization, Ping An is the world’s No. 2 GenAI patent applicant. Highlights of Ping An's Technology  👁️"See": Ping An's AI-powered vehicle image analysis achieves over 95%+ accuracy in detecting damage triage and exterior parts, making claims processing faster and more precise.  🗣️"Speak & Read": Natural language understanding (NLU) voice robots achieving four world-firsts, with intent recognition accuracy exceeding 90%, setting a new benchmark for customer interaction. 🤖 “Ping An Brain” Intelligent Engine: Empowering our integrated finance and health + senior care businesses, driving deeper technology integration into core areas, like sales, marketing, customer service, operation, and risk control.   Let us know your thoughts on AI’s role in reshaping the financial industry.

Embracing a People-Centred, AI-for-Good Digital Future “Data has become a new factor of production, computing power a new productive force, and iteration of algorithms and data application technologies the primary driver of progress across industries.”— Richard Sheng, Secretary of the Board and Brand Director of Ping An Group, speaking at the #Fintech Forum of the 2024 World Internet Conference Wuzhen Summit held in Wuzhen, Zhejiang, China.   This year’s summit brought together over 1,800 participants, including government officials, leaders of international organizations, representatives from leading internet companies, experts, and scholars to discuss artificial intelligence and its impact on humanity. Our proprietary, cutting-edge AI technology is reshaping financial services, particularly in credit, risk control, and customer experience. For instance, 🔸 Ping An Puhui's micro-expression technology assists in credit evaluation, enabling credit decisions and loan disbursement within 30 minutes.   🔸 Ping An P&C uses digital ear tags for yaks in Biru County, Naqu City, Tibet, to enhance risk control for yak breeding insurance, extending insurance protection to more remote herders. 🔸 Ping An Life's "1-1-1 Superfast Claim" service, powered by smart underwriting and smart claim settlement, achieves underwriting for 93% of life insurance policies within seconds and an average claim settlement time of 7.4 minutes, with the fastest claim paid in 10 seconds.    As we continue to innovate for the future, Ping An remains committed to building a better, more inclusive digital world through robust technologies and AI-driven solutions. Read more: https://bit.ly/4132jsa

This month, we are honored to be ranked #1 in Insurtech on Fortune’s Fintech Innovators Asia List! 🎉   At Ping An, serving 240 million retail customers across insurance, banking, asset management, health, and senior care is no small feat. Our “one customer, multiple accounts, multiple products, and one-stop services” model relies on technology empowerment to drive innovation, improve efficiency, and manage risks.   The list evaluated 300 leading financial services companies in Asia across five categories: blockchain & crypto, payments, digital banking, insurtech, wealthtech.    Key factors considered in the rankings included: 🔹 Innovation and use of advanced technologies 🔹 Financial performance and market impact 🔹 Scalability and regulatory compliance 🔹 Security measures and unique features that enhance consumers' lives We have been building our proprietary technology resources with a first-class technology team of over 21,000 developers and more than 3,000 scientists. Ping An is also a leader among international financial institutions in patent applications, totaling 53,521 as of the end of September 2024. Notably, we are ranked second globally in generative AI patent applications.   As we continue to advance our comprehensive digital transformation, Ping An remains committed to pursuing high-quality business development and enhancing the quality and efficiency of financial services.   Read more: https://bit.ly/4hY8Avo #insurtech #fintech #digitaltransformation #generativeAI

We're delighted to share that Ping An has been selected on #Forbes' “World’s Best Employer 2024” list, ranked 2nd among China’s financial companies.   We adopt a comprehensive approach in our talent strategy. 🌟 Attract: With over 635,000 employees and agents, we use our independent 8Q+TEL competence assessment model to recruit top talent and improve our talent standards. 📚Cultivate: Our proprietary intelligent learning platform offers comprehensive knowledge and skills training resources for career development. In 2023, employees received an average of 45.1 hours of training. 💼Improve Satisfaction: We offer competitive insurance and health benefits. More than 103,000 employees, 36% of the total, participated in the key employee stock ownership plan and long-term service plans in 2023. 🛡️Protect: We uphold robust policies to ensure compliance with labour rights regulations and protect the mental and physical health of our employees.   At Ping An, we strive to attract, develop, and retain top talents with our “people-centered” development principle to create sustainable long-term growth. Read more: https://bit.ly/4fsyo0S #TalentStrategy #EmployeeDevelopment #CareerGrowth 

Today we announced our results for the first nine months of 2024, showing steady increase in operating profit and strong growth in net profit and life & health’s new business value (NBV).   ✨ Key Highlights: - Operating profit and net profit rose 5.5% YoY and 36.1% YoY to RMB113,818 mn and RMB119,182 mn, respectively. - Achieved an annualized operating return on equity (ROE) of 15.9%. - Revenue increased 8.7% YoY to RMB861,817 mn. - Our three core businesses—life and health, property and casualty, and banking—delivered RMB119,651 mn in operating profit, up 5.7% YoY. - Life & health achieved high-quality development with NBV reaching RMB35,160 mn, up 34.1% YoY and NBV per agent up 54.7% YoY. - Nearly 63% of our 240mn retail customers used services from our health and senior care ecosystem.   As China effectively implements a series of incremental policies, the country’s growth momentum will gradually strengthen. The health care, senior care and financial markets are poised to embrace new growth opportunities. Ping An will continue to maintain its strategic focus on core financial businesses and advance its technology-driven “integrated finance + health and senior care” strategy to pursue sustainable high-quality development. 🔗 For more information, please click here https://bit.ly/3NwnXNN #financialresults

🏀Ever imagined playing basketball with #NBA stars like Kevin Garnett? Last week, Ping An made it happen for our valued customers!    As part of our 2024 Customer Appreciation Program, we have invited more than 9,000 of our customers from across China to enjoy a delightful evening of sports, singing and dancing performances in Shanghai. The highlight was for some of our luckier customers to play in the same team with NBS stars in two friendly matches.   The Program is jointly organised with our member companies including life insurance, property and casualty insurance, banking and annuity insurance to thank our customers for their trust in us and the services we provide.   Aside from this Shanghai event, there are many other sports, entertainment and service consultation activities to be held in different Chinese cities.    👉 Watch the evening highlights with us! #customerappreciation

📍Ping An Finance Center (PAFC) How does the world’s 5th tallest building exemplify stability and sustainability through robust design and innovative technology? Join our colleague Sebastian to tour our headquarters at the 559-meter tall PAFC.    Our headquarters is more than an extreme skyscraper. It also embodies the spirit of our 290,000 staff across China going the extra mile to safeguard the well being of 236 million customers in insurance, banking, investment, health and senior care.