PING AN’s Post

Unquestionably AI is driving the digital transformation of the financial industry.   At the 2024 World Internet Conference Wuzhen Summit Fintech Forum, Jing Xiao, Chief Scientist of Ping An Group, highlighted our vision for the financial industry:" The key path to high-quality development in the financial industry is comprehensive digitalization, with AI serving as its foundation."   As a leading integrated financial services provider in China, Ping An has been investing in AI technology for almost a decade to digitalize our insurance, banking, asset management, and health and senior care businesses. According to World Intellectual Property Organization, Ping An is the world’s No. 2 GenAI patent applicant. Highlights of Ping An's Technology  👁️"See": Ping An's AI-powered vehicle image analysis achieves over 95%+ accuracy in detecting damage triage and exterior parts, making claims processing faster and more precise.  🗣️"Speak & Read": Natural language understanding (NLU) voice robots achieving four world-firsts, with intent recognition accuracy exceeding 90%, setting a new benchmark for customer interaction. 🤖 “Ping An Brain” Intelligent Engine: Empowering our integrated finance and health + senior care businesses, driving deeper technology integration into core areas, like sales, marketing, customer service, operation, and risk control.   Let us know your thoughts on AI’s role in reshaping the financial industry.

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