Digital Service Network

Cheers to 2024! 🎉 As we close 2024, we wanted to take some time to reflect on all that we’ve accomplished together in the past year. Together we:  ❤️ Grew the DSN to +4,900 network members, all connected by a desire to improve government service delivery and better meet the needs and expectations of people who use them. 💡 Published 27 new research, tools, and stories featuring governments and promising practices from across the government digital service delivery landscape. 🌟 Hosted four events with +2,300 attendees to elevate and share ideas and exciting work 💬 Convened two communities of practice with +300 members to support government practitioners in peer-to-peer sharing, connecting, and learning.  🚀 Launched the Digital Government Hub in collaboration with the Digital Benefits Network and APHSA -- American Public Human Services Association, which now has +1,300 resources and examples from across the ecosystem. 🌟 Dive into more metrics, highlights, and more in our 2024 Year in Review! ➡️ https://lnkd.in/e2HiaFNZ 📣 We wish you were here! Miss out on the fun in 2024? Join the DSN and invite a friend or colleague to join us in 2025! ➡️ https://lnkd.in/emHmC4hY Thanks to you all for your participation and contributions to the DSN this year! Cheers to more growth, connecting, and learning together in 2025! 🎉

We're ending the year thankful for our DSN team and 2024 Student Analysts! ❤️ Many stars and gratitude to our DSN team: 🌟 Kirsten Wyatt 🌟 Michaela C. 🌟 Colleen Pulawski 🌟 Kelly Henderson 🌟 Ashlee Sellung 🌟 and our 2024 Student Analysts: 🌟 Neha Jampala 🌟 Tuqa Alibadi 🌟 Quaylin Dang 🌟 Serena Pradhan 🌟 Aayush Murarka 🌟 Trinisa Fung 🌟 Liel Zino, M.P.P 🌟 We're thankful for this team, all of our network members, and all the things we were able to accomplish together in 2024. We're excited to tackle new challenges in 2025! Dive into more metrics, highlights, and more in our 2024 Year in Review! ➡️ https://lnkd.in/e2HiaFNZ

In 2024, we grew the DSN to +4,900 network members! 🎉 The DSN is comprised of practitioners from all levels of government across the world, all connected by a desire to improve government service delivery and better meet the needs of those who use them. We can't wait to continue to grow and expand the DSN in the new year! 🌟 Dive into more metrics, highlights, and more in our 2024 Year in Review! ➡️ https://lnkd.in/e2HiaFNZ 📣 We wish you were here! Miss out on the fun in 2024? Join the DSN and invite a friend or colleague to join us in 2025! ➡️ https://lnkd.in/emHmC4hY

In the judicial system, compassionate UX design isn’t just a nice thing to do for litigants — it improves accuracy, saves time and money, and reduces trauma and emotional burden for both community members and court staff. Using trauma-informed methodology, Sarah Rodriguez, Emily Lippolis, and Verenice Ramirezé Ramirez are working to improve court intake paperwork and processes for everyone. ⚖️📜 Read their profile and watch their #FormFest2024 session recording ➡️ https://lnkd.in/emhbuBgg #DigitalTransformation #TechForGood #CivicTech #GovernmentInnovation #UXDesign #GovTech #Innovation #GeorgetownLaw #JusticeForAll #Kansas #Austin #Texas

That's a wrap on #FormFest2024! The second annual FormFest, co-hosted by the Beeck Center for Social Impact + Innovation and Code for America, was a success! With over 2,000 registrants from 30 countries and 70 speakers from 20+ organizations, we left feeling energized and excited for the future of government forms. We can't wait to work together to continue to make government better, one form at a time. Miss a session or want to rewatch a session? 📹 Check out the all recordings on the DSN's YouTube channel: https://bit.ly/3VMqYOh 🔖 Read profiles on many of our speakers on the #DigitalGovernmentHub: https://bit.ly/49LoGEM

This holiday season, give the gift of a resource or example to the #DigitalGovernmentHub! The Digital Government Hub is a dynamic, open-source reference library for anyone using design, data, and technology to improve and enhance government service delivery. What resources and examples are on our wish list this year? 📎 Reports 🧰 Toolkits 📹 Videos 💼 Job Descriptions 💡 Guidance 🧠 Strategy Documents 📋 Templates and more! Explore the +1300 resources and examples currently on the Hub and consider submitting your own! ➡️ https://lnkd.in/e5XE9DAX

Did you know that 75% of U.S. states or territories have enacted at least one bill related to AI since 2019? 🤖 In November 2024, we expanded our digital transformation policy scan by documenting legislation introduced since 2019 related to artificial intelligence (AI). You can now:  🔍 Explore the new database — where you can read short summaries of the bills, group or filter by relevant fields to your interest, and access direct links to the bills 💭 Read our high-level takeaways 🔖 See pieces of legislation that we were especially interested in Explore more in the legislative policy scan 🔍➡️ https://lnkd.in/e3h2F8pJ

Join our #GovTech team on 12/16 for an exclusive webinar: Digital Public Goods Landscape Scan Launch https://lnkd.in/epB6hJFP Governments worldwide are increasingly adopting Digital Public Goods (DPGs) to modernize and enhance public services. Yet, in the U.S., there is untapped potential for state, territorial, and tribal governments to benefit from these innovations. This webinar will showcase how DPGs can drive transparency, safety, trust, and inclusivity while reducing costs and spurring innovation. Register now to save your spot! #DigitalPublicGoods #DPG #CivicTech #Webinar

That’s a wrap for #FormFest2024! Dive deeper into FormFest by checking out our speaker profiles on the Digital Government Hub https://lnkd.in/exiDcssJ Thank you to everyone who joined us online! Share your favorite moments with us using #FormFest2024 We’d also like to thank all of our wonderful speakers and their organizations for the great work they do, including: Code for America Digital Service Network Commonwealth of Pennsylvania Mayor's Office for Economic Opportunity State of Maryland City of Portland Internal Revenue Service Government of British Columbia U.S. Department of Health and Human Services (HHS) U.S. Department of Veterans Affairs City of Boston National Head Start Association Office of Evaluation Sciences at GSA Bloom Works Public Benefit LLC Georgetown University U.S. Department of Education City of Austin and more!

Thanks to the 2,000+ form fanatics from 30 countries who registered for FormFest! Today we heard from more than 70 government leaders and civic tech innovators from around the globe on how forms can make public services more accessible, efficient, and equitable. If you can’t get enough #FormFest2024, subscribe to our YouTube Channel to be notified when we upload event recordings. https://bit.ly/3D8XMui Beeck Center for Social Impact + Innovation