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Resident experience has changed. Today’s consumers expect the same seamless digital experiences in rental management they get while banking, ordering takeout or hailing a cab. Property managers must use resident-facing technology to stand out in a competitive rental market. These areas are ripe for digitization: 🏠 Move-in tasks like signing a lease, paying a security deposit and setting up utilities 💳 Rent payment and financial services ✉️ Communication between residents and property managers I delve into each of these areas in my article for @HousingWire. Check it out, and let me know in the comments where else you’re seeing resident-facing tech make an impact. https://lnkd.in/gsqPSr9J #realestate #propertymanagement #proptech

As a landlord, dealing with property damage and late rent payments can be a major source of stress and financial strain. It often feels like you’re constantly putting out fires—whether it’s a tenant leaving behind damage that eats into your profits, or chasing down rent payments each month. At Perfect Tenant Innovation (PTI), we understand these pain points firsthand. That’s why we’ve developed a solution that addresses both problems. With real-time property monitoring, landlords can track the condition of their properties without having to rely solely on tenant updates. This gives you peace of mind, knowing that any potential issues can be flagged early before they become costly repairs. When it comes to rent, our app offers automated rent collection and integrates a Tenant Rewards Program that incentivizes tenants to pay on time and take care of the property. Tenants are rewarded for good behavior, which means fewer headaches for you and a better overall rental experience. With PTI, you’ll no longer have to stress over these common challenges—allowing you to focus on growing your portfolio rather than managing damage control. #Perfecttenantinnovation #LandlordLife #PerfectTenantApp #RealEstateTech #RentalSolutions

Rethinking resident experience: Why consumer tech trends matter now more than ever  https://ift.tt/q58FBZk Industries like retail, banking, transportation and food service have undergone massive digital transformation in recent years by leveraging new technologies to enhance consumer experience. As a result, today’s consumers now expect the same seamless digital experiences in all areas of their lives, including rental management. Gen Z renters in particular expect digital-first experiences, and have emerged as a powerful consumer base within the rental market. Meanwhile, there’s been a surge in the construction of new units: nearly one million new apartment units are projected to be available by 2025, according to a market analysis using data from the U.S. Census Bureau. This means the competition to attract and retain great residents will be fierce.  All of these factors make it crucial for property managers to boost resident experience and stand out in the market with resident-facing technology. In fact, a recent report found that renters who are satisfied with technology are 17% less likely to plan a move. Here are three areas that are ripe for digitization: Simplifying the move-in process What do consumer tech spaces like online banking, fitness trackers and streaming services all have in common? For one thing: a centralized user portal that houses key information and helps users complete common tasks.  Within the property management space, these online portals can be used to boost resident experience while also creating efficiencies for operators. For example, resident-facing portals can ease the move-in process—which has historically not been easy for residents—by helping renters sign the lease, pay their security deposit and set up utilities. Ninety-five percent of residents who used an online portal for these tasks found it helpful, according to the Renter Preferences Report. On the management side, these portals speed up the lead-to-lease process and relieve property managers of having to facilitate these tasks directly. That means residents settle into their space more quickly while property managers have more time to spend on business operations. Fintech meets proptech Payments and financial services are two other areas where technology inspired by the consumer space can benefit both residents and property managers. Digital payments have been the norm for years in spaces such as retail and restaurants. Nine out of ten consumers used some form of digital payment last year, including online payments, digital wallets and in-app purchases. Meanwhile, nearly two-thirds of smartphone users use an app to manage their finances. Property managers should look to replicate this trend, as the Renter Preferences Report found that renters who are satisfied with financial services are 21% less likely to plan a move. It also found that the vast majority of Gen Z (90%) and Millennial (87%) renters consider online payments very...

🚀 Keyholder onboards tenants at scale for housing providers 🏡 18 months ago, we launched Keyholder with a vision to revolutionise the onboarding process for private rental and social and affordable housing, starting in Ireland. Today, we are proud to say that Keyholder has quickly become the primary platform for this purpose, helping our partners streamline and innovate their operations. We’re not stopping here. Our commitment to innovation drives us to continually find new solutions to improve housing supply and make the process more efficient for everyone involved. 🔑 Here’s what Keyholder offers: Application Form Management   - Form Creation: Easily create custom application forms with a user-friendly drag-and-drop interface.   - Eligibility Criteria: Set criteria based on income, employment, and more to streamline application reviews.   - Automated Decline: Automatically decline ineligible applications, allowing for reapplications. Application Processing   - Pipeline Stages: Track applications seamlessly from submission to approval with configurable stages.   - Smart Forms: Ensure accuracy and completeness with intelligent forms.   - Random & Manual Selection: Flexible options for unit allocation—whether through random or manual selection. Document Management   - Document Submission: Simplified document upload for proof of income and identity.   - Intelligent Document Recognition: Reduce manual verification with automated processing.   - Electronic Signatures: Secure and efficient transactions with integrated e-signatures. Communication   - Two-Way Messaging: Facilitate seamless communication between applicants, residents, and agents.   - Notification System: Keep everyone informed with automated updates and reminders. Viewing Scheduling   - Scheduling System: Streamline property viewings with integrated calendars and automated reminders. Affordability Checks   - Open Banking Integration: Perform transparent and accurate affordability assessments with open banking APIs. At Keyholder, we’re dedicated to making a difference in the housing sector through continuous innovation. We’re excited about what’s next and look forward to helping our partners achieve even more! 🌟 #SocialHousing #AffordableHousing #Innovation #PropTech #HousingSolutions #Keyholder

I have been reflecting on my speech from Parking Australia industry awards three weeks ago, where I had the amazing opportunity to present to professionals about the importance of seamless and secure payment and connectivity in the ever-evolving world of parking.   The parking industry is evolving rapidly with the integration of cashless payment systems. This change is more than just a convenience; it’s a leap towards a more efficient and user-friendly experience. By moving away from physical currency, we’re cutting down on wait times, boosting security, and contributing to the development of smarter cities.   Embracing these digital payment methods not only enhances the parking experience but also sets a new benchmark for urban mobility. This technological advancement reflects our dedication to using innovation for societal improvement.   Explore how cashless payments are reshaping the parking industry and leading us into a more connected and efficient future.   I think this new blog from @ Transaction Network Services sums this up nicely. Have a read! https://lnkd.in/gnN4KXU2 #CompleteCommerce #Parking #Payments #Connectivity

Implementing a cashless parking system offers several benefits for both parking operators and users: 1. Convenience: Users can pay for parking digitally, eliminating the need for cash or coins. This convenience saves time and hassle for drivers, as they can easily pay using their preferred payment method, such as credit/debit cards, mobile apps, or online platforms. 2. Improved Efficiency: Cashless systems streamline the payment process, reducing queues at pay stations and minimizing wait times for users. This leads to faster turnover of parking spaces and increased efficiency in managing parking facilities. 3. Enhanced Security: Eliminating cash transactions reduces the risk of theft and vandalism associated with cash handling. It also minimizes the likelihood of robberies or security incidents at parking facilities, creating a safer environment for users and staff. 4. Accurate Reporting and Auditing: Digital payment systems provide detailed transaction records, making it easier for parking operators to track revenue, analyze usage patterns, and generate accurate financial reports. This data can also facilitate auditing and compliance with regulatory requirements. 5. Flexible Payment Options: Cashless systems offer a variety of payment options to accommodate diverse user preferences. Users can choose to pay using credit/debit cards, mobile wallets, prepaid accounts, or other electronic payment methods, providing flexibility and convenience. 6. Reduced Operational Costs: By automating payment processes and reducing the need for manual cash handling, cashless systems can lower operational costs for parking operators. This includes savings on cash collection, counting, banking fees, and security measures. 7. Environmental Benefits: Digital payment systems help reduce the environmental impact associated with paper-based tickets and coin currency. By promoting paperless transactions and reducing the use of physical cash, cashless parking systems contribute to sustainability efforts and environmental conservation. Overall, transitioning to a cashless parking system offers numerous advantages, including convenience, efficiency, security, and cost savings, while also aligning with modern payment trends and technological advancements. Want to enquire further? Get in touch with us at www.abesttrading.co.za. #cashlesspayments #parkingmanagement #efficiency #facilitiesmanagement

With 73% of landlords and property managers now regularly using digital payments💳, technology is revolutionizing an industry once dominated by manual processes. This surge in tech adoption is boosting efficiency and enhancing tenant experiences like never before. Here's how: • Smart techs like thermostats and keyless entry are boosting security and tenant retention. • Analytics are offering insights for smarter decision-making, like lease renewal predictions. • Communication tools are speeding up exchanges between managers, tenants, and owners. • Mobile apps are letting managers handle property tasks remotely, increasing agility. In 2024, embracing technology is not just smart — it's essential for staying competitive and meeting modern expectations in property management. #PropertyManagement #RealEstateTech #PropTech #DigitalPayments #TechTrends

Nomadix Adds Payments Solution to its Wi-Fi MDU Portfolio — PRBuzz.co — Solves #Payments #Challenge in Multifamily #Market Demonstrating at NAA Apartmentalize PHILADELPHIA, #June #18 #2024 Nomadix® #Inca bringing #connected #experiences to #life #today announced the #general availability of a #payment #gateway #solution for its MDU #Portal solving the payment #processing challenge not readily #available in the market. The new module integrates with the brandable Nomadix MDU Portal and allows operators to #define costs and #due #dates for #internet #services billing #plans and other #property charges, as well as process payments for these charges. Nomadix will demonstrate the solution at NAA Apartmentalize, June 19-21, 2024, in booth #1037. "Wi-Fi is a critical component for multifamily properties, and our new payment solution is already providing value to properties, residents and our partners," said Tammy Estes, chief product officer at Nomadix. "Leveraging industry proven payment processing platforms, our developers built this highly requested technology to enable easy and seamless collection of payments, while at the same time, allowing residents to upgrade and control their internet services, all features that most competitive offerings in the market don't offer." "Wi-Fi is a critical component for multifamily properties, and our new payment solution is already providing value to properties, residents and our partners," said Tammy Estes, chief product officer at Nomadix. "Our mission is to keep humans connected to what is most important to them, using innovative technology that increases the value and attractiveness of the communities we serve, and Nomadix has created an MDU Wi-Fi solution with embedded payments that does just that," said Matt Tyre, vice president of sales at Spot On Networks. "Our first community to implement the Nomadix payments solution is a modern high-rise property in Manhattan, and it's been well-received, with better payment options for tenants and increased monthly revenue for property owners." The Nomadix Payment Gateway for MDU Portal is now available and installed in customer sites. The solution further expands the MDU portfolio that includes Wi-Fi networking technology

Really interesting report here for Housing Professionals - link to full report   https://lnkd.in/ePx5EXK3 

This article by Housing Executive Magazine highlights how data is vital for improving service quality and future-proofing operations. It also shows how housing providers are often overwhelmed with data and have inadequate data quality approaches, while also facing technology barriers. Managed Services - https://lnkd.in/gc-SU_Gb Our dedicated Managed Services team make the vast data and reporting capabilities of our system more accessible for our clients regardless of size. We create meaningful reports and follow your processes to become part of your team tackling the issues within your property portfolios. #socialhousing #managedservices #iot