Happy Holidays from the Zuma ⚡ team! ✨ 🎄 We couldn't get everyone in for a pic, so our Head of Content (the person using plural first person in an attempt to balance fun and professional) p̶h̶o̶t̶o̶s̶h̶o̶p̶p̶e̶d̶ Canva'd Santa hats onto our team photos! 🎅 Happy happy holidays, LinkedIn ❤️
Zuma ⚡
Leasing Residential Real Estate
Santa Monica, California 4,487 followers
Boost your Multifamily property lead-to-lease conversion rates with Zuma's AI leasing assistant. 🔑
About us
Zuma is the AI-powered assistant for your full resident lifecycle. Built to boost operational efficiency for Multifamily property management, Zuma is the only platform that blends Humans + AI, so you can get to every lead at lightning speed. “Zuma helped us increase our response rates by 30% and improve lead-to-tour conversions by 20-30%.” - Hannah Bailey, Senior Marketing Manager, Raintree Partners ⚡ Get to Every Lead at Lightning Speed with 24/7 responses and automated lead qualification. 🤝 Turn More Leads into Leases with personalized, AI-driven chats and human-in-the-loop training. 💪 Empower Your On-site Teams with seamless CRM integrations and actionable insights & data. Boost your Multifamily property lead-to-lease conversion rates with Zuma's AI-powered assistant for your full resident lifecycle! -- Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.
- Website
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https://www.getzuma.com
External link for Zuma ⚡
- Industry
- Leasing Residential Real Estate
- Company size
- 11-50 employees
- Headquarters
- Santa Monica, California
- Type
- Privately Held
- Founded
- 2021
Locations
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Primary
312 Arizona Ave
Santa Monica, California 90401, US
Employees at Zuma ⚡
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Alan Keller
Vice President of Sales & GTM @ Zuma - the AI-powered assistant for your full resident lifecycle.
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Arjun Bhagat
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Nikhil Bharadwaj
Engineering Manager @ Zuma
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Sonali Hackett
Human Resources Manager | Ex- HR Generalist, Garrett Motion | Ex- HR, VECV | Ex- HR, Vedanta Limited | IIM-T Graduate | Ex- Christite | Ex- Carmelite
Updates
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Are you still guessing what's causing your occupancy rate fluctuations? Stop. In multifamily property management, the difference between thriving and struggling communities often comes down to tracking just three key metrics: 1/ Occupancy Rate 2/ Prospect-to-Lease Conversion Rates 3/ Renewal Rates We went deep on these three metrics on our shiny new ✨ insights hub ✨ (here 👉 https://lnkd.in/dXupwEGk), but today, let's zoom in on the Prospect-to-Lease Funnel. 🔍 Bottom line: If you want healthy occupancy, you need to watch out for key conversion points throughout your leasing funnel and analyze the leads that didn’t convert. These are: 💬 Prospect Lead Volume: Are you generating enough leads through advertising channels like ILS listings, website traffic, and drive-by inquiries? A decline here might signal the need for better marketing strategies. 🏡 Prospect-to-Tour Conversion Rate: How well are your leads converting into scheduled tours? This reflects your initial communication effectiveness and property marketing. 📝 Tour-to-Application Rate: Are prospects who tour submitting applications? Low rates here could indicate pricing, amenities, or overall appeal issues. 🔑 Application-to-Lease Rate: Are applications converting to leases? Bottlenecks might reveal issues with background checks, unclear processes, or leasing team delays. By analyzing the Multifamily Leasing Funnel and understanding the success (and fail) triggers, you can oil up your sales machine and get more keys into happy tenant's hands! Check out the other essential metrics (and how to nail them) on the Zuma Insights Hub! https://lnkd.in/dXupwEGk
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The energy from our recent #MultifamilyMeetUp was so incredible we had to get it on camera! 🤩 For those who couldn't make it (and those who want to relive the magic ✨ ), check out these amazing moments from Dallas. If you missed it, no worries, we’ll be hosting more events in 2025! Sign up to stay in the loop 👉 https://lnkd.in/dRNuEcBs A massive thank you again to our hosts and everyone who made this event one for the books! 👊 Tony Sousa 🌐Andrew Bowen Mike Wolber Natalie Gilbert, MBA Shiv Gettu #MultifamilyMeetUp
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Picture this: A beautifully staged apartment, a talented leasing team, and qualified leads... but empty tour slots. 🥲 This was the challenge facing Magnolia Capital before they decided to revolutionize their approach to property tours. The traditional scheduling process was costing them valuable opportunities, especially since most of their prospects were reaching out after office hours... That's when they turned to Zuma ⚡ for a solution. The results? Transformational: 25% increase in occupancy rates 8,000+ tours booked in just 10 months 28,000 staff hours saved (equivalent to 13 full-time employees!) 60% of prospect engagement happening after hours The game-changer was our AI leasing assistant, Kelsey, which handled tour scheduling 24/7, freeing up Magnolia's team to focus on what matters most - building relationships and closing deals. 😚 Read the full story: https://lnkd.in/drDBiigu 👉 Got empty tour slots to book? Visit getzuma.com! #MultifamilyTech #AILeasing #PropertyManagement #RealEstateTech
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When you're thrown into the Multifamily industry, it's usually 'sink or swim' 🏊 This was Jenny Schoellhorn's experience, but looking back, she thought there must be a better way - and she shared her experience & learnings with Shiv Gettu on Zuma ⚡'s Humans of Multifamily Podcast. 🎙️ As a mother of four and former learning and development executive, Jenny brings a unique perspective on balancing high achievement with genuine human connection. Now, Jenny is the Regional vice president at Entrata, and she's revolutionizing how teams adopt technology and manage change while challenging traditional corporate norms. 💪 👊 Listen as she shares insights on personal development, creating an intentional culture, and transforming how multifamily professionals learn and grow – showing that success doesn't require sacrificing authenticity!
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One of our core values is to "Move Into the Customer's Office". We don't just observe our customers - we live and breathe their challenges to build solutions that truly matter. You can't do that well by looking at spreadsheets or watching over a Zoom call. We do it by showing up on site. We do it by sitting with the onsite teams and putting our heads together on how to improve their day and make their resident experience even better. And we bring doughnuts, of course! 🍩 🧁 Big thanks to our friends at United Apartment Group, Nikkii Treviño, Kelesia Kinchen CPM, ACoM, ARM, Heather Battle for making your teams available this week! Was great to see you!
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Zuma ⚡ reposted this
What an energizing night! Dallas showed up in a big way for our Multifamily Meetup. More than 200 industry pros came through for an evening full of conversation, connection, and optimism. The gratitude in the air was palpable. Many folks that came through don’t have the opportunity to attend conferences that many of us take for granted. Feeling the energy of learning and sharing is what this is all about. It was an honor to be a co host last night. And I loved working the room with our Apartment List team. And special thanks to Natalie Gilbert, MBA for nailing the details. The toast was such a cool touch! Thank you, Dallas! And cheers to more of this in 2025.
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