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Are you still guessing what's causing your occupancy rate fluctuations? Stop. In multifamily property management, the difference between thriving and struggling communities often comes down to tracking just three key metrics: 1/ Occupancy Rate 2/ Prospect-to-Lease Conversion Rates 3/ Renewal Rates . Bottom line: If you want healthy occupancy, you need to watch out for key conversion points throughout your leasing funnel and analyze the leads that didn’t convert. These are: 💬 Prospect Lead Volume: Are you generating enough leads through advertising channels like ILS listings, website traffic, and drive-by inquiries? A decline here might signal the need for better marketing strategies. 🏡 Prospect-to-Tour Conversion Rate: How well are your leads converting into scheduled tours? This reflects your initial communication effectiveness and property marketing. 📝 Tour-to-Application Rate: Are prospects who tour submitting applications? Low rates here could indicate pricing, amenities, or overall appeal issues. 🔑 Application-to-Lease Rate: Are applications converting to leases? Bottlenecks might reveal issues with background checks, unclear processes, or leasing team delays. By analyzing the Multifamily Leasing Funnel and understanding the success (and fail) triggers, you can oil up your sales machine and get more keys into happy tenant's hands! Check out the other essential metrics (and how to nail them) on the Zuma Insights Hub! https://lnkd.in/d2--sZPn

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