We just published a case study featuring an emergency department that needed significant improvement in patient care. Learn how they transformed their patient experience, seeing impressive results: ✅ Increased Likelihood to Recommend (LTR) from the 6th to the 51st percentile. ✅ Improved communication and trust scores. ✅ Reduced Left Without Being Seen (LWBS) rates. Check out how they achieved these results: https://bit.ly/4gCtf75 #HealthcareInnovation #PatientCare #CipherRounds #CaseStudy
CipherHealth
Hospitals and Health Care
New York, NY 10,010 followers
The Patient Engagement Company
About us
CipherHealth is an award-winning and proven technology solutions partner committed to enhancing communication and care throughout the patient journey. Since 2009, CipherHealth has helped shape the patient engagement category, delivering groundbreaking products to help care providers effectively and efficiently deliver quality care for their patients. CipherHealth’s suite of patient engagement programs sets new standards for care and empowers healthcare organizations to create purposeful conversations to ensure the best possible outcomes for staff members, patients, and their loved ones. To learn more, visit us at www.cipherhealth.com.
- Website
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http://www.cipherhealth.com
External link for CipherHealth
- Industry
- Hospitals and Health Care
- Company size
- 51-200 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Patient Engagement, Care Coordination, Patient Communication, Proactive Outreach, Patient Rounding, Care Management, Recorded Care Instructions, Quadruple Aim, and Predictive Analytics
Locations
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Primary
169 Madison Ave
#2163
New York, NY 10016, US
Employees at CipherHealth
Updates
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What will healthcare look like in 2025? The team at CipherHealth is proud to have our CTO, Nate Perry-Thistle, and CEO, Jake Pyles, featured in Digital Journal’s latest article, where they share their insights alongside other industry leaders. 💡 Nate highlights how AI can be strategically integrated to enhance efficiency and support care teams, paving the way for smarter workflows and better patient outcomes. 💡 Jake explores the growth of value-based care and the emergence of employer direct care models, both of which are reshaping healthcare’s future. Check out the full article to learn more about these trends and how they might shape healthcare in the years ahead: https://lnkd.in/ded94yQF
Healthcare predictions: Taking 2025 to a healthy start
digitaljournal.com
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What happens when patients can’t afford their medications after leaving the hospital? Spoiler alert: It’s a big problem. Our SVP of Clinical Strategy, Joy Avery, RN, MSN, breaks it all down in her latest MedCity News article, exploring how proactive communication can help hospitals close the gap between prescriptions and adherence. From personalized savings tips to integrating hospital pharmacies, there’s plenty hospitals can do to make sure patients stay on track with their care. Curious how? Check out the full article here: https://bit.ly/41HHgMd
The Cost of Medication Non-Adherence — How Hospitals Can Close the Gap through Better Communication
https://cipherhealth.com
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Exciting to see CipherHealth’s CEO, Jake Pyles, featured alongside other industry leaders in Health IT Answers' latest article on predictions for value-based care in 2025. Jake shared his perspective on how value-based care is no longer just for trailblazing health systems—it's becoming a necessary shift for organizations of all sizes. This transformation is vital for achieving sustainable, high-quality care. Curious about what the future of VBC might hold? Check out Jake's full prediction and insights from other healthcare experts here. https://lnkd.in/eJCWefhq #healthcareinnovation #CipherHealth #valuebasedcare
2025 Value-Based Care: Will it Look Any Different? - Health IT Answers
https://www.healthitanswers.net
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Exciting milestone! 🎉 CipherHealth just snagged Modern Healthcare’s 2024 Best in Business Award for Patient Experience & Engagement! This recognition highlights the impact of connecting care teams and patients in smarter, more meaningful ways. Here’s to better care, stronger engagement, and a huge thank-you to our team and clients who make it all happen. 💙 Read the entire PR statement here. https://lnkd.in/gAaE665c #HealthcareInnovation #PatientExperience #ModernHealthcare #BestInBusiness
CipherHealth Recognized as One of Modern Healthcare's Best in Business
https://cipherhealth.com
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How do you create a workplace where healthcare staff feel seen, heard, and supported every day? As Jason Coffey and Conrad Kresge shared on a recent webinar, it starts with listening, acting on feedback, and acknowledging their contributions. Norton Healthcare, through their foundational culture, transformed employee engagement with a multi-tactic strategy that includes leader rounding and real-time recognition. The results speak for themselves: 📋30K leader rounds conducted in one year, generating actionable insights for system-wide improvements 🎉45% of employees recognized weekly or monthly feel more valued, boosting retention and morale 📉42% reduction in burnout by combining leader rounding with frequent recognition 📈30% improvement in patient safety scores, linking engagement to better outcomes Want to learn more about Norton Healthcare’s journey and how your organization can drive similar success? https://lnkd.in/gyCc6jGf #EmployeeEngagement #HealthcareLeadership #PatientSafety
How Norton Healthcare Reduced Employee Burnout by 42%
https://cipherhealth.com
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📷 Swing by our booth at NGPX for a free professional headshot—9:30 AM or 3:30 PM—your LinkedIn profile will thank you! While you’re there, meet our team, check out Self-Service Rounding, and grab a tumbler and pen (because who doesn’t love free swag?). We can’t wait to connect with you at the conference!
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Thank you so much to our partners, Jason Coffey and Conrad Kresge for sharing their impactful staff engagement initiatives and their multi-year journey to success. If improving staff retention and satisfaction are a part of your strategic goals, this is a can't miss webinar! https://lnkd.in/gDcRd7ZR
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Don't miss this opportunity to hear from Jason Coffey, RN, MSN, Director, Employee Experience, Culture Strategies & Insights, and Conrad Kresge, MPH, Manager, Employee Experience & Insights, as they share Norton Healthcare's multi-year journey in improving staff retention and overall satisfaction. During the webinar, they will share how Norton Healthcare leverages leadership buy-in, frontline staff engagement, and technology to actively listen and take action on employee feedback and insights! https://lnkd.in/gDcRd7ZR
Strengthening the Employee Experience Through Listening, Action, and Recognition
https://cipherhealth.com