Aphy

We are the #E20X Europe 2024 People's Choice Award winners! If you can't tell from the smiles, we're (h)aphy! #tech #hospitality #automation

Proud to share how we helped citizenM save multiple FTE hours across 35+ hotels through intelligent automation! 🤖 From overnight PMS migrations to handling no-shows across time zones, our partnership has transformed their operations. See how we're enabling their staff to focus on what matters most - delivering exceptional guest experiences. Read our latest case study 👇 #HospitalityTech #Automation #Innovation

THANK YOU to everyone who joined us for this morning’s illuminating ‘Tech Taster’ session, in partnership with Traveltech for Scotland, on automating your tourism business’s back office processes. 💻 We learned about a range of smart tech solutions that can help businesses to streamline a range of tedious operational processes including: reservations, invoicing, reporting and scanning review sites. By creating efficiencies in your back office operations, you can free up your teams' time to focus on customer experience. 💡TOP TIP: Find your tech curios team member, and give them 'automation of business processes' as a project to research - not only will it boost their morable, but it might just transform your business! Extended thanks to all the speakers: Joshua Ryan-Saha, Aphy, FD Intelligence and RobosizeME - Process Automation in Hospitality , and to the Edinburgh Futures Institute for hosting us in such an inspiring space! 🤩 Watch this space for more in our #TechTuesdays series!

Whoop whoop!

Issue #8 of the Perspective is out, we're sharing exciting news with everyone! The link below will take you right to it 🚀

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Hiring in #Provence!

Highly excited to be part of L.E/Master Pass this year, ans talk about my favorite topics: talent, tech and of course the future 🚀

💊 “Why focus solely on customer-facing technology when AI can equally benefit the very people who make our industry tick?” https://lnkd.in/efs8MJrP

💡 Here's an idea: What if IDEO U (or IDEO) partnered with EHL to train the next generation of hoteliers? I contend that the fields of innovation and technology are either underinvested in or overlooked entirely within hotel management education. Firstly, IDEO U excels in innovation and design thinking. They adeptly transform challenges and moments of inspiration into groundbreaking ideas. Incorporating IDEO U's creative approach into EHL's hospitality curriculum would enable students to tackle industry issues creatively. Secondly, envision students engaging in hands-on projects, such as reimagining hotel lobbies or pioneering new sustainable tourism concepts. This combination would be akin to a fusion of Shark Tank and The Grand Budapest Hotel - both entertaining and educational, steering clear of the stagnation that currently afflicts our industry. A partnership between IDEO U and EHL could represent a perfect synergy in the classroom. Here's to embracing innovative thinking - or rather, thinking outside the hotel room. PS: I have not inquired whether such a collaboration is already in progress, nor have I explored whether other programs are implementing similar initiatives. However, both organizations are at the forefront of their respective fields, and their collaboration could be interesting. PPS: I would be eager to participate in a brainstorming session on the future of hospitality management education, to ensure our industry is equipped with talent ready to meet future challenges. Meanwhile, I highly recommend IDEO U's courses for their excellence.