Maintel

Have an enjoyable festive season from all at Maintel

We have an exciting opportunity for a Senior Legal Counsel to join our team at Maintel. Interested? Follow the link to apply or contact Annelies van der Wel if you would like to have a chat and find out more. #seniorlegalcounsel #legalcounsel #maintel #legal #recruiting https://lnkd.in/eGVKPKQ3

We were recently honoured to open the London Stock Exchange, marking a significant milestone in our journey. Below are some comments from our strategic partners. Maintel's strategic vendor partners play a key role in delivering solid technology solutions to our customers every day. We deeply value these partnerships and the ongoing support they provide, and we look forward to further strengthening our relationships. #maintel

Transforming Communications for The Orders of St John Care Trust Maintel has delivered a future-ready, cost-effective RingCentral Unified Communications solution to The Orders of St John Care Trust, revolutionising their communication infrastructure to support their mission effectively. Key benefits of this solution include: ✅ Enhanced Connectivity: Improved communication resources for both residents and employees, fostering collaboration and engagement. ✅ Centralised Management: Advanced tools provide the IT team with full end-to-end visibility for efficient oversight. ✅ Rapid Fault Resolution: Streamlined processes enable faster issue identification and resolution, ensuring seamless operations. ✅ Scalability: A future-proof solution designed to adapt to evolving organisational needs. Read the full case study to learn more about how this partnership is driving operational excellence: https://lnkd.in/eixiUFhR #CaseStudy #UnifiedCommunications #DigitalTransformation #Collaboration #Maintel

November has been an exciting month at Maintel! Here's a look at what we've been up to: ✅ Brand Refresh: We've updated our brand to better reflect our vision for the future and continued commitment to supporting customer needs. ✅ London Stock Exchange Event: We celebrated 20 years on AIM, strengthening our dedication to delivering solid and progressive solutions. ✅ New Product Launches: We've introduced new offerings including Maintel SSE powered by Zscaler, Maintel Cyber Response, and SDWAN powered by Fortinet, all designed to improve business security and connectivity. ✅ Media Coverage: Our CEO, Dan Davies, was featured in Call Centre Helper Magazine and Computer Weekly's MicroScope UK, discussing how our solutions are tailored to enhance customer experience. ✅ Customer Engagement: We hosted Public Sector User Group Forums in Edinburgh and attended the Social Housing Strategy Forum, listening to customer feedback and needs. ✅ Thought Leadership: We published an AI whitepaper exploring how artificial intelligence can transform business operations. ✅ Customer Case Study: We highlighted how our Cisco Meraki solution supported Andrews Sykes Group plc in their global expansion, providing real-world examples of how our technology delivers business results. Stay tuned for more monthly updates in December! #MonthlyReview #CustomerFocus #Innovation

Announcing Maintel SSE: Powered by Zscaler We are pleased to introduce Maintel SSE, a flexible managed service powered by Zscaler, a Gartner Magic Quadrant Leader in security solutions. Maintel SSE is designed to simplify and enhance your security strategy, offering: ✅ Customised Configurations to optimise your organisation’s security posture. ✅ Proactive Threat Monitoring to identify and mitigate emerging risks. ✅ Swift Incident Response to ensure minimal disruption to your network. This managed service empowers organisations to unlock the full potential of Zscaler, delivering advanced performance and comprehensive security. Contact us today to learn how Maintel SSE can drive your organisation’s security transformation. https://lnkd.in/ecY94W_2 #CyberSecurity #CloudSecurity #Zscaler #MaintelSSE #MSP #MSSP #ITSecurity #InformationSecurity

Following the launch of our Cyber Incident Response service, we are pleased to share further insights into how Maintel supports organisations in managing and mitigating the impact of cyber incidents effectively. Our service offers: ✅ Tailored Response Plans – Bespoke strategies to streamline and optimise your organisation’s incident response processes. ✅ UK-Based NOC and SOC Teams – Expert local teams ready to respond swiftly and decisively when required. ✅ Guidance from Security Professionals – Comprehensive support from experienced specialists at every stage of the incident response process. ✅ Rapid Mitigation Capabilities – Designed to minimise disruption and reduce the impact of cyber threats. Cyber attacks are an ever-present risk, but with Maintel’s Cyber Incident Response service, your organisation can respond with confidence, protecting its operations and reputation. To explore how we can help strengthen your cyber resilience, we invite you to book a complimentary 30-minute consultation today: https://lnkd.in/eZXFi4Dg #CyberSecurity #IncidentResponse #CyberThreats #ITSecurity #MSP #ABCMSP

Access our most downloaded white paper of the month. The buzz around AI in customer experience has been impossible to miss, yet many organisations are still in the proof-of-concept phase, grappling with AI readiness challenges. Our latest White Paper explores the critical steps necessary for successfully implementing AI within your contact centre. It provides: ✅ A clear roadmap to assess AI readiness ✅ Practical steps to transition from testing to full-scale AI adoption ✅ Insights into overcoming obstacles such as data quality, stakeholder alignment, and skill development ✅ A framework for defining your AI “North Star” to guide long-term success Whether you're leading the way as an early adopter or just starting to explore AI for your contact centre, this resource is packed with actionable strategies to achieve measurable results. Access the white paper here https://lnkd.in/eZiQTF2n #AI #ContactCentre #CustomerExperience #DigitalTransformation #GenerativeAI #CXInnovation

Today, we proudly opened the market at the London Stock Exchange, celebrating 20 incredible years on the AIM. This milestone is a testament to the journey we've shared and the successes we've achieved together. It was a truly memorable moment for everyone involved and a perfect way to mark such a significant occasion. #maintel #londonstockexchange #aim

Call Centre Helper Magazine’s latest interview with Dan Davies, our Interim CEO and Chief Technology Officer, takes a deeper dive into Maintel’s customer-centric offering following the recent rebrand.     How Maintel’s Rebrand is Transforming Customer Experience    #Maintel #CallCentreHelper #interview #rebrand #customerexperience