Hastings Direct

Caring at Christmas: Caring for careers. Learning and Development is a top priority to support our colleagues’ ambitions and promote fulfilling careers. Part of this is our early careers programme, which this year saw 25 graduates join our teams and start building their futures. The next round of graduate applications opens on 6th January! To learn more about #lifeatHD, head over to: https://ow.ly/HVMk50Utb05 #HastingsDirect #Colleagues #4CsWaysOfWorking

Caring at Christmas: Caring for the environment. We want to make sure we're operating in a responsible and sustainable way by doing the right thing and considering our environmental impact. We do this by promoting sustainable practices at all levels, and we’re proud to have maintained our carbon neutral certification for a fifth consecutive year! To learn more and #lifeatHD, head over to: https://ow.ly/TQqo50Usqfj #HastingsDirect #Colleagues #4CsWaysOfWorking

As a Motor Claims Handler, you’ll ensure our customers have a simple and straightforward journey by keeping them updated throughout their claim, proactively chasing updates from our repair suppliers, or negotiating the valuation of their vehicle following a write off. If you pride yourself on your great customer service and communication skills, read more and apply: https://ow.ly/pkIR50UtZ6I Or if you’d like to have a chat about the role first, feel free to message Danielle Phillips #lifeatHD #HastingsDirect #MotorClaims

Caring at Christmas: Caring for the community. We encourage our colleagues to play an active role in volunteering, fundraising, supporting local charities and community days – there are many ways that our colleagues are making a difference. This December, we’ve donated 168 gifts for the women and children of Women's Aid Leicestershire Limited and over 150 presents for the Warming up the Homeless campaign in Bexhill. Plus over 400 Christmas cards were written at our festive events to be shared between recipients of Age UK Leicester Shire & Rutland hampers and those supported by Bexhill Caring Community. To learn more about #lifeatHD, head over to: https://ow.ly/KUt350Usp0V #HastingsDirect #Colleagues #4CsWaysOfWorking

Caring at Christmas: Caring for our customers. Everything we do, we do with customers in mind – empowering our colleagues to deliver the best service and outcomes no matter the journey, from Claims to Customer Service. To learn more about #lifeatHD, head over to: https://lnkd.in/eUjB8V4G #HastingsDirect #Colleagues #4CsWaysOfWorking

Join us as our Customer Conduct and Outcomes Manager. In this role, you’ll ensure that our customer conduct framework and reporting is effective and shows good customer outcomes, enabling senior management to track performance and drive improvements. If you have experience in a regulatory field and a strong understanding of Consumer Duty regulations and customer needs, find out more and apply: https://ow.ly/40EV50UsnHm We also have a Customer Conduct Lead and Vulnerable Customers Lead role available: Customer Conduct Lead: https://ow.ly/INpa50UsnHo Vulnerable Customers Lead: https://ow.ly/9EYV50UsnHn If you’d like to have a chat about any of these roles, feel free to contact Primrose Andrew or Libby Fearn. #lifeatHD #HastingsDirect #hiring

Caring at Christmas: Caring for our colleagues. Our colleagues are at the heart of our business, so each and every one of them has access to a comprehensive range of lifestyle and wellbeing benefits, including mental wellbeing, savings and discounts, financial support and more! To learn more, head over to: https://ow.ly/37fT50UrSLt #lifeatHD #HastingsDirect #Colleagues #4CsWaysOfWorking

Janelle’s journey from Customer Representative to Team Leader not only shows how we support our colleagues to grow, it also highlights his hard work and dedication! Starting as a Customer Representative, he’s now a team leader in our Repair department, helping his team thrive and keeping customers at the heart of everything we do. Watch his full story: https://ow.ly/IVX450UqF9O #lifeatHD #HastingsDirect #careerstories #development #repair

Join our team as a Home Claims Handler and manage a portfolio of claims – you’ll play a crucial role in achieving our target by efficiently managing and allocating caseloads, liaising with supplier and being a reliable point of contact for our customers. If you excel in communication, compliance and system navigation, along with great customer service skills, learn more and apply: https://ow.ly/zrzJ50UpIKu Or feel free to reach out to @JoliePrice if you’d like to have a chat before applying. #lifeatHD #HastingsDirect #opentowork #hiring #HomeClaims

Join us as a Hire Monitor Claims Handler in our Intervention team. In this role, you’ll support both our customers and other affected parties when an accident is not their fault. Our Hire Monitor Handlers provide vehicle repair and car hire solutions to the non-fault party, ensuring excellent customer service throughout. In this role, you’ll learn basic legal liability, insurance indemnity outcomes and loss valuation. Feel free to contact Danielle Phillips if you’d like to have a chat before applying. Or read all about the role and apply here: https://ow.ly/mU3U50UlU6K #lifeatHD #HastingsDirect #hiring #ThirdPartyClaims #Intervention