ASK Resources

Hiring: Customer Relationship Officer! We're looking for a dedicated and proactive Customer Relationship Officer to strengthen our client relationships and enhance customer satisfaction. If you're passionate about delivering exceptional service and building lasting connections, apply today! - SALARY: rm3000-rm3500 - ALLOWANCE: Mandarin language (RM300)        Daily shift - OPEN FOR: Diploma holder's - LOCATION: PJ City (need own transport) - JOB TYPE: Contract  - WORKING HOUR: 7am-12am (Rotational shift) Now Hiring! We're looking for a dedicated Customer Relationship Manager to build strong client relationships and ensure top-tier service. If you're ready to make a difference, apply today! SALARY:RM3000-RM3500 MINIMUM EDUCATION LEVEL: Diploma holders WORKING HOURS: 7am-12am (Rotational shift) LOCATION: Pj City ALLOWANNCE: Mandarin language allowance RM300       Daily shift allowance Responsibilities · Attend incoming calls and respond to customer’s queries and requests. · Providing high quality service to achieve customer satisfaction. · Personalize service by cross selling and up selling products and services that are suitable for customers. · Keep records of all call information in line with the SOP; Deliver proper escalation of unresolved matters to Team Manager / Service Manager for resolution. · Responsible for achieving individual targets and goals whilst maintaining quality and compliance. · Continuously strive to attain and exceed agreed productivity and KRA targets. Requirements · Malaysian citizen. · Diploma/Bachelor’s Degree in equivalent disciplines with minimum 1 year experience in call centre experience. Fresh graduates are also invited to apply · Good communication skills in English and Malay, being able to communicate in Mandarin is an advantage. · Patient, confident, active listening skills, problem solving skills and attentive to details; able to manage multiple customer interactions. · Basic PC knowledge, with the ability to quickly adapt to new software applications. · Must be able to work on shift during weekdays, weekends and public holidays (allowance provided). · Must be willing to work in PJ City. Benefits · Competitive employer contribution on EPF and SOCSO. · Annual Leaves, Sick leaves, Medical Benefits. · Shift allowance, Good Attendance Allowance (if applicable), Mandarin Speaker Allowance (applicable to mandarin speaker) and Public Holidays Allowance. · 2 weeks of classroom training is provided in PJ City. —-ASK your Most Preferred Staffing Service provider in Malaysia. Think Career? Just ASK! Drop your resume to askrecruit@askresources.com.my 📩—- #NowHiring #JobAlert #ImmediateOpening #HiringNow #JoinOurTeam #JobHunt #CareerTips #JobSearch #CareerGoals #JobHunting #CareerOpportunity #askresources -—Looking for a new job? ASK is here to help! Drop your resume at askrecruit@askresources.com.my 📩—- #CustomerRelationshipOfficer #UrgentHiring #NowHiring #JobOpportunity #LinkedInJobs

Urgent Hiring: Personal Assistant We’re seeking a proactive and highly organized Personal Assistant to support a dynamic team. If you excel at multitasking, managing schedules, and ensuring smooth operations, we want to hear from you! Apply now and join our team. - SALARY: RM5000-RM6000 - JOB TYPE: Contract - LOCATION: Menara TRX, Kuala Lumpur Responsibilities Administrative Support: - Manage Head of HR’s calendar, appointments, and travel arrangements, client manage and other company logistics  - Handle confidential information with discretion. - Coordinate meetings, including scheduling, agenda preparation, and minute-taking. Presentation and Report Preparation: - Create high-quality PowerPoint presentations with clear visuals and impactful messaging. - Analyze and interpret data to identify key insights and prepare executive summaries. - Assist in the preparation of monthly, quarterly, and annual reports. Data Analysis and Reporting: - Work with Excel to compile, clean, and analyze data. - Generate charts, pivot tables, and summaries for presentations and decision-making. - Track action items and ensure timely follow-ups. Communication and Stakeholder Management: - Draft professional emails, memos, and internal communication , - Liaise with internal and external stakeholders on behalf of HoHR/HR. - Ensure consistent and effective communication across teams. Other Assistance: - Manage special projects and ad-hoc tasks. Skills and Qualifications Experience: - Minimum of 4-5 years in an executive/personal assistant, administrative or business manager role or a similar position. Technical Skills: - Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word). - Experience with data analysis and visualization tools is a plus. - Project management skills will be an advantage - Experience in overseeing budgets and expenses ia a plus Language Skills: Excellent written and verbal communication skills in English. Soft Skills: - Strong organizational and multitasking abilities. - High attention to detail and a proactive approach. - Ability to work under pressure and handle confidential information. -—Looking for a new job? ASK is here to help! Drop your resume at askrecruit@askresources.com.my 📩—- #JobHunt #CareerTips #DreamJob #JobSearch

Urgent Hiring: Client Lifecycle Manager! We are looking for a strategic and results-driven Client Lifecycle Manager to enhance our client relationships and drive long-term success. If you have experience in client management and are ready to take your career to the next level, apply today! - SALARY: RM6500-RM6800 - OPEN FOR: Bachelor's Degree - LOCATION: Menara TRX, Kuala Lumpur - WORKING HOUR: Monday-Friday What you’ll do: - Responsible to ensure seamless and timely onboarding of their portfolio and overall accountability - Provide clear communication, address client queries, and manage expectations to ensure a smooth and positive experience. - Be able to assess and prioritize their work independentl - Be a quick learner and perform case reviews as process quality checker - Be an active team player and emulate behaviors and has good Client inclination and relationship skills Requirements: - Work experience of 5 years in Banking - Good organizational, planning and management skills - Good attention to detail with a keen eye to problem solving - Good interpersonal skills with the ability to build, maintain global and regional relationships  - Excellent communication skills, both written and verbal. -—Looking for a new job? ASK is here to help! Drop your resume at askrecruit@askresources.com.my 📩—- #ClientLifecycleManager #UrgentHiring #NowHiring #JobOpportunity #LinkedInJobs 

Urgenty Needed! Test Automation Developer roles! We’re seeking a skilled Test Automation Developer to optimize and ensure the highest system performance. If you have expertise in performance testing and a passion for driving efficiency, we want to hear from you! Apply now and take the next step in your career. - SALARY: RM5000-RM7000 - JOB TYPE: Contract - LOCATION: Near LRT Masjid Jamek JOB RESPONSIBILITIES:   - Design, develop, and maintain automated test scripts for web applications using Selenium and mobile applications using Appium (Android & iOS). - Work closely with developers and QA teams to understand software functionality, define test scenarios, and ensure test scripts are aligned with business requirements. - Manage and improve existing automation frameworks, ensuring their scalability and effectiveness for continuous testing. - Write and maintain automation scripts using Java for test development, ensuring code quality and effectiveness. - Integrate automated test scripts into Continuous Integration/Continuous Deployment (CI/CD) pipelines for streamlined testing and faster release cycles. - Leverage Katalon, Selenium, and Appium for test automation, and incorporate new tools as needed for enhancing test coverage. - Identify, document, and troubleshoot issues with automation scripts, ensuring that they are stable and reliable. - Document the design, implementation, and maintenance of test scripts and frameworks, ensuring clarity for future maintenance and updates. - Keep up-to-date with the latest test automation tools, technologies, and trends to continually improve test coverage and efficiency. - Work with the QA team to develop and execute comprehensive test strategies, ensuring thorough coverage of both web and mobile applications. REQUIREMENT: - 5–7 years of experience in Test Automation Development (Selenium), primarily for web portals, and secondary for mobile apps (Android & iOS). - Experience with Appium, Katalon, and CICD is advantageous. - Strong proficiency in Java for script development. - Experience in designing, developing, and maintaining automation scripts. - Bachelor’s degree in Computer Science or a related field. -—Looking for a new job? ASK is here to help! Drop your resume at askrecruit@askresources.com.my 📩—- #JobHunt #CareerTips #DreamJob #JobSearch

Urgent Hiring: Performance Tester! We're looking for a detail-oriented and experienced Performance Tester to join our team! If you're passionate about optimizing system performance and ensuring smooth user experiences, this is your opportunity to make an impact. Apply now and be part of our dynamic team. - SALARY: Junior (RM4000-RMM7000)      Senior (RM14000) - JOB TYPE: Contract - LOCATION: Ampang, Kuala Lumpur Job Responsibilities: • Collaborate with the Practice Lead, Project Team, and Product Team to define the   Performance Test Plan. • Gather and validate Non-Functional Requirements (NFR) with Business/Product Owners,   ensuring sign-off. • Develop detailed and comprehensive Performance Test Plans and Test Scripts based on   approved NFRs. • Analyze performance test results, identify issues, and recommend mitigation strategies for   performance fine-tuning. • Diagnose and resolve performance-related defects; log defects in JIRA and actively   participate in defect resolution calls. • Prepare detailed Performance Test Reports and facilitate stakeholder sign-offs. • Identify and communicate Non-Functional Testing risks to stakeholders in a timely manner. Requirements: • 3-4 years of experience in performance testing and scripting. • Proficiency in JMeter, LoadRunner, or similar performance testing tools. • Hands-on experience with performance scripting, SQL/Database, and Unix/Linux platforms. • Familiarity with JIRA, Confluence, and performance testing types (load, stress, endurance,   peak testing). • ISTQB or ISEB certification is a plus. • Experience with testing on mainframe or AS400 platforms is an advantage. • Strong analytical, decision-making, and communication skills. • Ability to manage priorities independently and deliver results under pressure. Looking for a new job? ASK is here to help! Drop your resume at askrecruit@askresources.com.my 📩 #Jobs #HiringNow #JoinOurTeam #JobHunt #CareerTips #JobSearch #CareerGoals #JobHunting #CareerOpportunity #askresources

Hiring and onboarding new talent can be challenging and time consuming. It involves many steps, making it difficult to choose the right person for the job. Poor hires can slow down your business and create problems within the team, affecting overall progress. A wrong hire can also lead to financial costs for the company. The article from nlbservices outline 7 common recruiting mistakes and how to avoid them, including unclear job description, too much focus on interview, hiring unskilled candidates, waiting too long for the perfect talent, disregard to reach out, rushing, overusing references. Avoiding and learning from these common recruitment mistakes can help streamline the hiring process and make better, more informed decisions.

Looking forward to the new year 2025 ? HR recruitment needs to be strengthened and the company needs a clear objective to achieve more. Having clear recruitment strategies is one of the important reasons and it's the key towards success for an effective recruitment and selection process. The article from ThriveSparrow shows 7 objectives of recruitment, this include recruiting the best talent, skill suitability, fit with company culture, recruitment planning, budget friendly, legal agreement and improve performance. These 7 objectives can be a reference as a key to creating a strong and efficient recruitment process, it helps attract the right talent, align skills, and build a successful team. 

If you want to grow your business, a recruitment firm can be a valuable partner. Recruitment Agencies specialize in finding qualified candidates for your job openings. They take your list of vacancies and advertise them on job boards, ensuring you attract top talent. The article from HRM Guide lists 5 key reasons why your company should hire a recruitment firm. Which saves time, finding qualified employees, employment solutions, extensive reach, and professional appearance secure. This approach not only saves time for your HR team but also speeds up the hiring process. Many recruitment firms offer a talent guarantee, replacing candidates who leave during their probation period right away. Click below for a quick read ! Looking for a Recruitment Agency to help your company fill vacancies? Might as well try ASK! Think Career, Just ASK! Drop your inquiries to enquiry@askresources.com.my 

2025 is coming soon, and social recruiting is evolving quickly than we expect. Candidates nowadays are smarter, competition is tougher, and the tools are more powerful now. The good news? With the right plan, you can stay ahead. Here are five key from careerarc article of hiring trends shaping social recruiting and how to use them to find top talent. 5 key which is staff support, the impact of video, adressing candidate need, recruiting with data, specific targeting and streamlining. Get ready for your best recruiting coming year !

Hi Connections! Job Opportunity: Accounts Executive in Petaling Jaya ! 💰 RM3,500.00 – RM4,500.00 Requirements: ☑ Minimum 3 years of relevant experience ☑ Account Payable and Collection experience is needed! ☑ Good communication and interpersonal skills, meticulous, able to work under pressure and meet tight deadlines ☑ Immediate or short notice availability is an added advantage 📫 If interested can drop your resume to nurhazuwana@askresources.com.my