Qorden AI

𝐅𝐢𝐫𝐬𝐭-𝐂𝐚𝐥𝐥 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐈𝐬𝐧’𝐭 𝐄𝐧𝐨𝐮𝐠𝐡—𝐈𝐭’𝐬 𝐓𝐢𝐦𝐞 𝐭𝐨 𝐆𝐨 𝐃𝐞𝐞𝐩𝐞𝐫 Tracking first-call resolution is a start, but do you know what’s driving those numbers? What issues lead to repeat calls? What makes your top agents so successful in avoiding them? With conversation intelligence, you can uncover these answers and transform your contact center. By understanding the root causes and equipping agents with real-time guidance, you can reduce repeat contacts, improve customer satisfaction, and empower your team to deliver standout experiences. #QordenAI #CustomerExperience #ConversationIntelligence #RealTimeGuidance #ContactCenters  #Technology

𝐇𝐚𝐩𝐩𝐲 𝐍𝐞𝐰 𝐘𝐞𝐚𝐫 𝐟𝐫𝐨𝐦 𝐐𝐨𝐫𝐝𝐞𝐧 𝐀𝐈! As we step into 2025, we want to thank our customers, partners, and supporters for being an essential part of our journey. Your trust and collaboration inspire us every day. Here’s to a year filled with innovation, success, and exceptional connections. Together, let’s make 2025 a year to remember! #HappyNewYear #QordenAI #ConversationIntelligence #CustomerExperience #CXInnovation

𝐍𝐞𝐰 𝐘𝐞𝐚𝐫, 𝐍𝐞𝐰 𝐂𝐗 𝐆𝐨𝐚𝐥𝐬! As 2025 unfolds, the path to exceptional customer experiences starts with setting the right priorities. Where will you focus your efforts this year? 📝 We’d love to hear your thoughts—vote and share in the comments below! #QordenAI #CustomerExperience #CXInnovation #AIForCX #ContactCenterExcellence

By 2028, 30% of Fortune 500 companies will deliver customer service through a single, AI-enabled channel, according to Gartner. The key? A seamless blend of customer intent, multimodal AI, and human expertise—transforming CX into a streamlined, efficient experience. Today’s omnichannel solutions often lead to high costs and inconsistent CX. But with advanced #AI tools, businesses can simplify operations, enhance service quality, and redefine customer interactions. The future of CX isn’t just multichannel—it’s intelligent, adaptive, and effortlessly simple. #QordenAI #CustomerExperience #AI #ContactCenters #CXInnovation

Did you know that according to PwC, 30% of customers are willing to switch brands after just one poor service experience. With conversation intelligence, you can detect and eliminate dead air during calls, ensuring smooth, engaging interactions that keep customers loyal. Because in customer service, silence isn’t golden—it’s costly. #QordenAI #CustomerExperience #AIForCX #ConversationIntelligence #ContactCenterExcellence

During the holiday season, contact centers can experience up to 10x the normal call volume, putting immense pressure on customer service teams. At Qorden AI , we know that seamless customer service is essential for success. Our AI-powered solutions equip your contact center to handle these surges with ease—enhancing workflow automation, monitoring performance, and delivering actionable insights. Be prepared to meet customer needs, no matter the season. You can now streamline operations, gain deeper customer insights, and elevate your CX without missing a beat. #QordenAI #ContactCenters #CustomerExperience #AI #HolidaySeason

𝐌𝐞𝐫𝐫𝐲 𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 𝐚𝐧𝐝 𝐇𝐚𝐩𝐩𝐲 𝐇𝐨𝐥𝐢𝐝𝐚𝐲𝐬 𝐟𝐫𝐨𝐦 Qorden AI ! As the season of joy and togetherness unfolds, we wish you moments filled with warmth, happiness, and connection. This holiday season, let’s celebrate the spirit of innovation and the power of seamless communication that brings people closer. Here’s to a brighter future, enriched with insightful analytics and transformative experiences. #MerryChristmas #HappyHolidays #QordenAI

𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (𝐖𝐄𝐌): 𝐖𝐡𝐚𝐭 𝐈𝐬 𝐈𝐭 𝐚𝐧𝐝 𝐖𝐡𝐲 𝐒𝐡𝐨𝐮𝐥𝐝 𝐘𝐨𝐮 𝐂𝐚𝐫𝐞? Here's the essence 👇 WEM focuses on enhancing productivity and satisfaction among your contact center employees. Why is this crucial? According to Gallup, engaged employees lead to: - 21% higher profitability  - 17% increased productivity - 10% higher customer ratings With AI-powered analytics, it's now more straightforward than ever for contact centers to leverage WEM for sustained success. #QordenAI #WEM #EmployeeEngagement #ContactCenter #CustomerSatisfaction

𝐈𝐦𝐚𝐠𝐢𝐧𝐞 𝐲𝐨𝐮’𝐫𝐞 𝐥𝐞𝐚𝐝𝐢𝐧𝐠 𝐚 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐜𝐞𝐧𝐭𝐞𝐫 𝐚𝐧𝐝 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐚 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐭𝐞𝐚𝐦 𝐬𝐚𝐲𝐢𝐧𝐠, “𝐎𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐫𝐞 𝐫𝐞𝐩𝐞𝐚𝐭𝐞𝐝𝐥𝐲 𝐚𝐬𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐢𝐬 𝐟𝐞𝐚𝐭𝐮𝐫𝐞 - 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐳𝐞 𝐢𝐭?” The first response you’re likely to hear is, “How often is this happening?” If your insights are based on vague summaries or manual call notes, it’s hard to build a compelling case. But with Qorden AI, you don’t need to rely on assumptions. Qorden AI empowers you with precise conversation data—detailing the exact number of calls about specific issues, associated costs, and customer sentiment. Armed with these insights, you can present undeniable data that motivates other teams to take action, faster. Stop guessing and start driving real collaboration with data-backed decisions. #ContactCenters #CX #ConversationIntelligence #QordenAI #Technology

𝐈𝐬 𝐲𝐨𝐮𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐜𝐞𝐧𝐭𝐞𝐫 𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐮𝐩 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐩𝐚𝐜𝐞 𝐨𝐟 𝐦𝐨𝐝𝐞𝐫𝐧 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬? Outdated systems can lead to inefficiencies, frustrated customers, and rising costs. But what if there was a way to transform your contact center's performance and boost efficiency by 5X? Take our poll and share your thoughts in the comments. #AI #CustomerService #ConversationIntelligence #QordenAI #QualityAssurance #CustomerExperience