owl.co

Highlights from ITC Vegas 2024! Featuring Sohrab Merat, Co-Founder and Chief Product Officer at owl.co InsureTech Connect | Insurtechs.io

Claims teams spend more than 30% of their time creating and managing documents for communication purposes. Meanwhile, 62% of claims adjusters & examiners have caseloads over 100 and 47% over 125, when data shows the magic number for profitable sustainability doesn't exceed 111. The math isn't mathing, as they say. Claims teams spend too much time on documents when they already have limited bandwidth due to overwhelming caseloads. This means less focus on caring for claimants and, ultimately, lower customer-satisfaction scores. And too many insurance customers distrust their providers as it is. That's why we're creating AI Document Generation for claims teams. Document generation for insurance is the process of automatically creating documents from templates about an insurance claim where data inputs involve material changes to a claim. Say an adjuster receives a disability claimant's vocational assessment. AI extracts the relevant details and automatically creates the summary document. Now, claims teams can collaborate on open claims with ease. AI Document Generation produces, sorts, and stores any document type claims teams need to manage a claim. And claims teams are free to customize document templates in any way that suits their needs. To learn more, check out the article in the comments below.

Highlights from ITC Vegas 2024! Featuring Sohrab Merat, Co-Founder and Chief Product Officer at owl.co InsureTech Connect | Insurtechs.io

Claims teams face daunting caseloads while expected to invest the time to serve customers with compassion. Claims-processing is more complex than ever as claimants feel anxious about new technologies and insurance leaders feel pressure to take action. We want to do something about it. Sean Merat was honored to share Owl.co's vision at the Reuters Events Future of Insurance conference in Toronto, discussing how deterministic AI supports claimants and claims adjusters alike to help make insurance human again.

I'll be giving a keynote at the Reuters Events #FOICanada at 2:40pm today. If you're here, come watch me talk AI things with a clicker in one hand. Then swing by our booth #1 and say hello to our team (they won't be holding any clickers). Jennifer Queen (Watson) Daniel Kim Cian O'Sullivan

One week away, come visit OWL at Booth #1 during the Future of Insurance Conference!

In an exclusive interview at ITC Vegas, Ron Rock, Managing Director for Financial Services at JobsOhio, speaks with Sean Merat, Founder and CEO of owl.co, about the transformative role of AI in claims decisioning. Here are some of the key insights shared: 🔹 Owl.co’s Journey: Sean discusses the inspiration behind founding Owl.co and how they are shaping the future of claims decisioning with AI-driven solutions. 🔹 AI and Ethics: Sean delves into the ethical considerations surrounding AI-driven tools, emphasising the need to balance automation with data privacy and security. 🔹 Regulatory Challenges: The conversation highlights how Owl.co is navigating the evolving regulatory landscape, ensuring compliance while staying agile and innovative. To watch the full interview 👉 https://lnkd.in/e8swErbk Stay tuned for more insights on the role of AI in the future of insurance! Sohrab Merat Nicole Efthymiou InsureTech Connect #AIinInsurance #Insurtech #ClaimsInnovation #EthicalAI #Insurance #FutureofInsurance #ITCVegas

Do you know how to adopt AI? Over three-quarters of insurance executives agree that AI is necessary to compete long-term with other carriers—but there's no consensus on optimal implementation strategies. The industry's AI transition is a new frontier. There's no paved road because today's Chief Claims Officers must do the paving. For instance, what's best for improving the claims process for customers, let alone for internal operations? Should you build AI in-house or leverage solutions from vendors? And what's the difference between an AI-centric company and an AI-powered insurance business? We answer these questions in our newest piece (link in the comments) to give clarity. Paving roads isn't easy, but with knowledge, you can feel confident about starting to lay asphalt.

We’re excited to welcome Mary Beth Carion as our new VP of Sales at Owl.co! 🦉 🚀 With over 30 years of experience in sales and customer experience, she’ll be instrumental in driving our growth, shaping impactful strategies, and enhancing the value we deliver to our customers. Join us in welcoming Mary Beth to the team! #Welcome #TeamOwl Sean Merat Sam Merat Cian O'Sullivan Daniel Kim Jennifer Queen (Watson)

Another week, another amazing time connecting with industry folk passionate about leveraging insurtech to make life better for claimants. We wrapped up at Connected Claims USA in Austin—the world's largest industry event for insurance claims—meeting with insurance insiders curious to learn more about improving the claims process for their customers. Sean Merat and Sam Merat were on hand to discuss AI in digitization roadmaps and how carriers can transform their ecosystems to empower their adjusters, enhance the claimant experience, and boost business growth. See ya next time, Austin! 🤠