Business phone systems
Create a business phone system with Voice over Internet Protocol (VoIP) calling and a cloud-based Private Branch Exchange (PBX).
Enable robust communications without the expense
Replace phone lines and analog, on-premises systems with a cloud-based system and get PBX capabilities without complicated and expensive equipment.
Easily answer and route calls
Set parameters for answering and routing calls automatically.
Establish call queues
Customize the incoming call experience. Set up greetings and music for callers on hold.
Use cloud voicemail
Easily assign phone system and calling plan licenses to people and set up their voicemail.
Do more with your business phone system
Take a quick look at some of the features and benefits of a cloud-based phone system with Microsoft Teams.
Stay connected everywhere
Make and receive calls from any of your devices and easily switch between them during a call.
Use apps during calls and meetings
Collaborate with apps while on a call or in a meeting—it’s easier when everything is in one place.
Reduce costs
Save money on equipment and maintenance. Set up employees with reliable devices for every budget.
Easily grow your network
Create new business phone extensions in minutes—no need to install new wiring or handsets.
Enable collaboration anywhere
Give employees what they need to focus, communicate, and be productive anywhere.
Manage everything centrally
Monitor and resolve issues and view call analytics from easy-to-use dashboards.
Read more about business phone systems in Teams
Four benefits of making PBX your next office phone system
AI and machine learning for small business
See how people rely on Teams for business phone service
Jardine Engineering Corporation replaces legacy phone system with Teams Phone
“Moving to Teams Phone was an easy choice. We could eliminate our previous phone system, save costs, and improve the user experience.”
Annie Yiu: Group IT Director, JEC
Andreas Messerli unites staff and customers with Microsoft Teams Phone
Messerli uses Teams Phone to keep communications flowing when physical events aren’t possible.
Frequently asked questions
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A network of phone extensions connected to one phone line. It’s more efficient and less expensive than installing separate landlines for each employee.
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Install one phone line and set up as many extensions as you need. Call within your organization or externally and use features like voicemail, on-hold music, automated menus, and conference calls.
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Choose between traditional Public Switched Telephone Network (PSTN) systems, which use a landline, or Voice over Internet Protocol (VoIP) phone systems, which use your internet connection. Go with VoIP for more features and device flexibility.
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