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Software used to provide customer self-service by phone using keypad options or speech recognition. - Guide callers through menu of options with speech or touch input - Route calls to appropriate service agents after automated screening - Provide customer information from database using text-to-speech - Survey customers with voice or keyed responses and measure performance
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MyOperator's Office IVR is an automated cloud phone system designed to enhance the call management process for businesses. It offers a range of features to provide customised welcome messages, call routing, follow-up, call reporting options, and more. Top Features: > Personalised welcome messages to greet callers with a customised message. > Call routing options to direct calls to the right department or agent, reducing the need for manual transfers. > Follow-up feature to send automated messages to callers with relevant information. Best Business Use-cases: > Ideal for businesses looking to streamline their call management process. > Particularly useful for companies receiving a high volume of incoming calls or operating in industries where customers need to be directed to the appropriate department or agent. > Can be used in various sectors, including healthcare, hospitality, and finance.
Enrich your customers’ journey with personalized voice applications and impeccable CX. At Route Mobile, we create on-demand customer support experiences and offer secure and reliable voice solutions with diverse product lines, allowing enterprises to manage inbound and outbound calls.
Unifonic Number Masking enables you to connect two callers while keeping their real phone numbers hidden. It is a feature, made available through the Unifonic Voice API that enables you to trigger, monitor and regulate masked calls from your platform.
Volara is voice-first audience engagement software running on hardware like the Amazon Echo, among others. Its tools are used by property managers, creative agencies, and technology integrators to easily enable memorable voice-based experiences at scale. Customized to the specific property and business, we know how to get customers talking and businesses benefitting from the power of voice-first engagement.
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ConVox V is an automated answering system which answers your business calls and routes them to appropriate phone number. Convox V helps you handle each incoming call effectively and efficiently. It also puts the valuable data at your disposal for monitoring and improvising business process.
Reach anyone with robust voice infrastructure using EnableX Voice API. Integrate crystal-clear voice calls across browsers, apps, and devices using our easy-to-implement APIs. Make VoIP, PSTN, and SIP calls directly from your app, browser, or AI chatbots. Build hassle-free voice experiences with pre-packaged APIs/SDKs and global connectivity. Enjoy low-latency, jitter-free conversations engineered on WebRTC. Empower your business with features like voice broadcast, group calling, SIP interconnect, virtual numbers, and more. Click-to-call, group conferencing, voice-based broadcasting, and marketing campaigns are just a few of the countless use cases. Start building your voice app today with EnableX Voice API and revolutionize communication.
A prompt, intuitive, and personalized IVR (Interactive Voice Response) system to answer all your customer queries.
A set of platform features facilitating the creation of intelligent virtual agent (IVA) applications that can simultaneously leverage AI resources from Amazon, Google, IBM, Microsoft and Nuance. AI Fusion™ helps developers and companies benefit from the best aspects of various evolving AI resources, minimizes lock-in to any one AI engine, and accelerates the timeframe for deployment of effective AI solutions.