Unique Solutions’ Post

Exciting news this fall! 🍂 Klyck has once again been recognized on G2, earning badges for highest usability in sales enablement, easiest to do business with in sales enablement, and high performer for outstanding customer satisfaction. We are truly grateful to our customers for your continued support—your success remains our top priority. Ready to see why businesses of all sizes trust Klyck for seamless sales enablement? Learn now 👉🏽 https://klyck.io/ #klyck #salesenablement #salesplaybooks #digitalsalesroom #contentmanagement

Explore how Klyck’s award-winning platform can help your team succeed!

Customer education is important because it can... ✅ Improve product adoption ✅ Shorten sales cycles ✅ Lower support costs ✅ Reduce resolution time ✅ Increase customer retention Learn how to create an impactful customer education program in six key steps: https://adobe.ly/4cfwa31

Efficient aftermarket programs depend on having accurate technical information that is easy to find and understand – regardless of the location. Technical information is a critical component of aftermarket operations, and industry leaders utilize it to improve customer satisfaction, drive parts sales, and capture field feedback. Visit us at https://lnkd.in/gtwtBr_a to learn how JANA can help support your aftermarket operations. #Aftermarket #TechPubs #DigitalTransformation

6 Months with Vicasso | We Accelerate Service ❤️ What I know: Service is critical to a company based on its process and customer satisfaction. What I learned: Without ANY heavy lift, we can be the change that decreases time to resolution by over 56%, decreases initial response time by over 46%, and increases first contact resolution by over 76% within your Salesforce instance, to name a few. What I want to learn: EVERYTHING 🌟

Thrilled to share our insights on "Launching a Channel Partner Training Program"! 🚀 Explore the crucial steps to empower your partners, maintain high standards, and drive customer satisfaction. From clear communication to focusing on retention, learn how to build a successful training program that fuels growth. Dive in now and transform your Channel Partner relationships!: #ChannelPartners #TrainingSuccess #CustomerSatisfaction #Empowerment https://lnkd.in/ez5PN2jr

Can you read the #CustomerRetention tea leaves? - Missing customer expectations = self limiting results. - Meeting customer expectations is table stakes. - Exceeding customer expectations is desired. - Delivering something your customers can’t live without earns an organic, recurring customer. The latter requires leadership, team buy-in, training and process to achieve. #YourDealerExperience

Did you read the article by Peter Martin in AutoSuccess? Nurturing Tomorrow’s Technicians: The Benefits and Implementation of an Apprentice Program Establish Program Objectives Define clear objectives for the apprentice program, such as improving service efficiency, reducing repair times or increasing customer satisfaction. Align these objectives with the dealership’s overall business goals to ensure strategic alignment. Read the full article: https://lnkd.in/eWHDj-jD

Check out this glowing 5-star review from a satisfied customer! 🌟 Well done to Lisa and our delivery team for making another customer happy they chose UNIT. #CustomerFeedback #Unit #TopService #StorageSolutions #HappyCustomers

90% of small and midsize companies are failing to deliver on their brand promis because they have the wrong people on the frontline. The SQI (Service Quality Index) helps identify the key behavior points as it relates to meeting customer expectation. A shory clip of my lecture today in class with the camera on me speaking. #customerservice #customer #customercare #servicemarketing