The Fratelli Group’s Post

Viral moments are more than just fleeting internet sensations; they're powerful tools for brands to connect with new audiences & reinforce their values. Check out how the Four Seasons turned social media buzz into lasting brand loyalty: https://lnkd.in/eCp-BMRt Fratelli's Take ⬇️ 1. Act Quickly: Timing is everything — and the company’s rapid response was crucial in capitalizing on the moment before it fizzled out. 2. Engage Authentically: Genuine interactions build stronger connections — and the heartfelt response showed the authenticity that audiences love. 3. Create Broader Narratives: Viral moments can springboard larger brand stories — and the VIP trip did just that by reinforcing Four Seasons’ family-friendly reputation.

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