What’s next for CX in 2025? Adrian Swinscoe's Forbes feature taps into predictions from 15 CX visionaries, including Craig Crisler. CEO of SupportNinja. Highlights include: ✔️ The rise of first-call resolution ✔️ How outsourcing is evolving beyond cost-saving ✔️ AI’s potential to amplify human connection Learn more: 🔗 https://hubs.li/Q030RXrk0 #FutureOfCX #OutsourcingTrends #CustomerSuccess #AIandCX #SupportNinja