📉 Customer satisfaction is at an all-time low, despite rising CX budgets. What’s going wrong? In this guide, we explore: ✔️ The risks of over-relying on AI ✔️ Why human empathy is still vital ✔️ How to balance tech with the human touch Discover strategies for better CX here 👇 https://hubs.ly/Q030MrD90 #CXExcellence #FutureOfCX #AIandCX #Outsourcing2pointOh #SupportNinja
