I concur with my colleague, but as someone who provided expert witness testimony in this case dealing with the extremely violent, vicious, and vituperative nature, and nurture of online harms that targeted Prof Wiles, have some additional thoughts about the judgement. The judgement acknowledges the severity of harassment she faced and the university's breach of contractual obligations to protect her health and safety. However - and this is crucial - it falls short in addressing the full extent of online harms and the inadequacy of the university's monitoring and assessment processes. This verdict has significant implications for academic freedom and the safety of public-facing academics in New Zealand. It highlights a worrying gap in understanding and addressing the complex nature of online threats within institutional frameworks. The court's reluctance to provide specific recommendations for managing such risks leaves academics vulnerable to ongoing and potentially escalating harassment. The case exposes the urgent need for universities in New Zealand to develop robust, comprehensive systems for monitoring and responding to online threats against their staff. The current approach, as demonstrated by the University of Auckland, is woefully inadequate in capturing the full spectrum of harassment across various digital platforms. Moreover, the judgement's assumption that the situation has improved and that the university can now provide fit-for-purpose threat assessments is concerning. This overlooks the persistent and evolving nature of online harms, particularly in the context of ongoing public health debates and inquiries. As academics continue to engage in public discourse on contentious issues, they face increasing risks of targeted harassment. The judgement missed an opportunity to establish clear guidelines for institutional protection of academics, potentially leaving other universities ill-prepared to safeguard their staff. This case underscores the critical need for academic institutions to recognise and address the changing landscape of public engagement and the associated risks. Failure to do so may have chilling effects on academic freedom and public scholarship in New Zealand. Stuff has a good capture of the outcome. https://lnkd.in/gP8bXEhu
I am thrilled to see this decision, and I believe it has the potential to set a precedent for how employers are expected to care for staff who become targets of harassment, disinformation and threats. I'm particularly impressed that the decision calls out the cruelty of Auckland University for effectively punishing Wiles for her own harassment. Many organisations haven't fully realised, let alone admitted, that receiving threats and abuse is a growing reality for some of their staff. Spokespeople, policymakers, call centres and social media moderators increasingly field disinformation-fuelled harm, and I have yet to encounter many people in these roles who feel truly supported and understood by their employers. May this ruling be a sea change in the way workplaces in Aotearoa treat their people. All credit to Siouxsie Wiles, who has more grit and perseverance than I can fathom 💗 https://lnkd.in/grde2xnk
Any Online Safety Act should cover the points you’ve raised, Sanjana. Unfortunately, it is seldom the case.
Posted a slightly longer response on Google Docs. https://docs.google.com/document/d/1AB8AWX54GBIGExuACiy6gPUwpbgh5DwLCBkHigzXu5c/edit?usp=sharing