15 different answering services. Multiple disconnected systems. Thousands of resident calls. This was the reality for RPM Living, the #3 largest multifamily property manager in the US. Then came one solution that changed it all. By partnering with HappyCo's Call Management service, RPM Living transformed their fragmented systems into one seamless workflow. "Standardizing to one platform with HappyCo ensures consistency. No matter which property someone goes to, teams know how to use the same answering service," says Christine Dominguez, Procurement Manager at RPM Living. The result? Improved efficiency, better resident experience, and a facilities team so excited about expanding with HappyCo, they gave it a standing ovation. Thank you, RPM for sharing your story, your commitment to delivering unparalleled value inspires us all! #HappyCo #Multifamily #PropertyManagement #AI
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Read the full case study: https://happy.co/customer-stories/rpm-living