Flex’s Post

Check out this recap of our recent #AI panel discussion. It's a quick read and shares the key findings from our hour-long conversation about the impact of AI on corporate #businesses and their #workforce.

Interesting article.

As the financial services landscape evolves, lenders must adapt to digital demands while still serving their traditional customer bases.📊 With technology becoming essential for savings origination and servicing, choosing the right tech partner is crucial and can significantly impact your business’s future. 🔧 Read our blog by John Tilzey, Sales Director, on how to find the perfect technology partner for your savings solutions: https://lnkd.in/e_SaNAXC #DigitalTransformation #MortgageLenders #TechnologyPartner #SavingsSolutions

🌟 We're halfway through the year - do you know what that means? It's the perfect time to review your core provider's performance!🔎📈 Get your team together and reflect on your service year-to-date to ensure you're getting the best value for your business. Need some inspiration to begin? Check out our blog for ideas and conversation starters. https://hubs.li/Q02BPpz50 #CoreProviderAssessment #CoreBanking #CommunityBanking

Researching and adapting new technology and software requirements can be somewhat overwhelming at times. Whilst small businesses are more nimble and able to adapt quickly to market changes - time pressures arising from 'being the boss and doing most if not all tasks' can drastically reduce the time available for researching software, tools and other technological advancements that assist in increasing efficiency. Explore the tips in this article and remember - you don't need every latest gadget or software package - ensure technological choices are relevant to and therefore enhance your business efficiency, effectiveness and productivity whilst increasing your profitability. https://lnkd.in/gDDYqFxC #software #technology #selfemployment #smallbusiness #digitalsolutions

Borrowers are demanding faster, more efficient experiences. Learn more about the benefits of accessing The Work Number® database through your existing technology provider: https://lnkd.in/eDi49xUE

BMO’s partnership with SpringFour has produced win-win impact by providing an empathy-first collections strategy while boosting business performance. Our winning partnership has driven significant results including: 🔷 772,000 referrals and counting delivered to customers 🔷 Millions of annualized credit loss benefit savings 🔷 More than 5x ROI in the first year SpringFour’s S4pro contact center tool helps BMO strengthen its customer relations to drive healthier financial futures for customers. With 25+ financial health categories, SpringFour offers customers a solution to manage a variety of hardships. Anuj Vohra, BMO’s Head of North America Collections, explains the power and importance of focusing on financial health solutions for their customers: “When you have a bank that stands behind consumers, that’s real financial progress. Now not only are we helping you manage your debt, but we are helping you manage how and where the next meal comes from.” Reach out to impact@springfour.com to learn how your organization can partner with SpringFour to provide winning solutions to your customers. Read the BMO and SpringFour Case Study in the comments below.

📣Exciting insights are on the way! 📣 Are you ready to maximise the impact of your collection strategy by enhancing the customer experience? 📈 Introducing our latest infographic: “Putting Clients First! A 5-step guide to client-centric debt collection excellence.” 📊 🔎It unveils a powerful 5-step guide to achieving customer-focused recovery superiority. Get it now and discover how to: * Predict client behaviour to prevent delinquencies * Communicate closely across all collection stages * Engage your customers on their preferred channels * Provide streamlined payments for better CX * Protect financial portfolio and brand reputation Don't wait! Download the infographic now and take your debt collection strategy to the next level! ✨ #DebtCollection #Infographic #Excellence #Loxon https://lnkd.in/dgEm-Viy

Ready to maximise the impact of your debt collection strategy by improving the customer experience? 📣 Don’t wait! Download the 5-step guide infographic now and take the first step towards achieving client-centric debt collection excellence! 📈

What are the consequences of taking a “wait and see” approach to #digital progression? Is your #creditunion implementing strategies to cultivate a lasting “I will always love you” sentiment among your members? Find out in our latest CUInsight.com article!