Shahrokh Shah’s Post

Check out this recap of our recent #AI panel discussion. It's a quick read and shares the key findings from our hour-long conversation about the impact of AI on corporate #businesses and their #workforce.

🎯𝐇𝐨𝐰 𝐂𝐚𝐧 𝐁𝐚𝐧𝐤𝐬 𝐒𝐡𝐢𝐟𝐭 𝐁𝐫𝐚𝐧𝐜𝐡𝐞𝐬 𝐟𝐫𝐨𝐦 𝐓𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧𝐬? 𝑰𝒏𝒕𝒆𝒓𝒆𝒔𝒕𝒊𝒏𝒈 𝒓𝒆𝒂𝒅𝒊𝒏𝒈 𝒐𝒏 𝒕𝒉𝒆 𝒄𝒖𝒓𝒓𝒆𝒏𝒕 𝒔𝒕𝒂𝒕𝒆 𝒐𝒇 𝒃𝒓𝒂𝒏𝒄𝒉 ! 💁Excerpts: 𝐁𝐫𝐚𝐧𝐜𝐡 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Banks are shifting from transactional services to providing expert advice in branches, aiming to enhance customer service and foster growth. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: There’s an increased demand for personal interactions at bank branches, especially post-pandemic, with a focus on building relationships and trust. 𝐃𝐞𝐬𝐢𝐠𝐧 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲: Modern branch design and technology are being reimagined to facilitate better in-person advice and streamline operations. 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬: Banks face the challenge of balancing walk-in traffic with the availability of universal bankers to maintain high-quality customer experiences. #BranchTransformation #Banking #BankBranches #DigitalTransformation

When it comes to money, you want to know what's going on. That's where Fiserv Insights comes in! Discover a wide range of articles, whitepapers, and reports to help you stay ahead of the curve when it comes to financial technology.

Have you asked yourself if your payment journey is as smooth as it could be? In a webinar featuring Forrester, What Good Looks Like: Making Payments Your Competitive Advantage, Jeffrey Kump and guest speaker, Forrester Principal Analyst Lily Varon dive into this question and more. They tackle the opportunities and challenges faced by large businesses with payment acceptance and processing. Watch now to learn underutilized optimization tactics, and how to re-think and re-energize your payments strategy! 👉 http://spr.ly/6041lpJND

Banking as a Service is opening up opportunities for disruption, value creation, and business model reinvention within financial services. Learn more.

What are the consequences of taking a “wait and see” approach to #digital progression? Is your #creditunion implementing strategies to cultivate a lasting “I will always love you” sentiment among your members? Find out in our latest CUInsight.com article!

What are the consequences of taking a “wait and see” approach to #digital progression? Is your #creditunion implementing strategies to cultivate a lasting “I will always love you” sentiment among your members? Find out in our latest CUInsight.com article!

By evolving and automating branches, financial institutions can provide an experience that balances the delivery of the personal attention consumers need with the self-service capabilities many of them want. Find out how in our blog.

By evolving and automating branches, financial institutions can provide an experience that balances the delivery of the personal attention consumers need with the self-service capabilities many of them want. Find out how in our blog.

By evolving and automating branches, financial institutions can provide an experience that balances the delivery of the personal attention consumers need with the self-service capabilities many of them want. Find out how in our blog.