Maintenance Centralization is not for every operator but the results have been great for operators trying to reduce costs with expenses at an all time high. A few notes.. 1. Traditionally, the formula for maintenance has been one technician for every 100 units at a property, but centralization could change that math. 2. Maintenance turnover in the multifamily industry is high, with maintenance technicians experiencing the highest turnover rate of any multifamily position. The annual turnover rate for onsite technicians was 39.2%. Finding ways to maximize efficiency with current staff (via maintenance centralization) has been a great way to deal with turnover. 3. At the heart of the push to make maintenance more efficient is the concept of centralized service teams to troubleshoot issues. Technology such as HappyCo can help facilitate this model.
"With Centralized Maintenance, we are now seeing one technician to 170 units. For a campus-style portfolio, that ratio can easily be pushed to 200." - Mylisa Rostel, CEO of Anchor NW Property Group At HappyCo, we're not just talking about efficiency—we're delivering it. Centralized Maintenance is here to help property managers overcome labor shortages, improve resident retention, and optimize resources. Want to stay ahead of the curve? The time to centralize is now. Discover how: https://lnkd.in/gTH29afz Attending #OPTECH? Stop by Booth #326 to explore the full capabilities of Centralized Maintenance and HappyCo Plugins—our open API marketplace that streamlines best-in-breed solutions into a centralized, automated, and tailored operations hub. Step into the world of Centralized Maintenance with us at OPTECH: https://lnkd.in/gky3tgCW #HappyCo #PropTech #CentralizedMaintenance
