WaitWell

WaitWell

Software Development

Calgary, AB 2,594 followers

Mobile queue solution. Your customers join your queue from anywhere, wait anywhere and arrive just in time for service.

About us

Transform service operations with WaitWell Queue and Workflow Solution. Digitize the process by which customers book appointments or join a walk-in lineup. Save staff time and reduce stress levels for front-counter team members. Serve more customers without crowding your waiting room and improve the customer experience with tailored automated communication templates and 1:1 two-way SMS texting from within the software. Most importantly, capture data to support better business decision making for your organization.

Website
http://www.waitwell.ca
Industry
Software Development
Company size
11-50 employees
Headquarters
Calgary, AB
Type
Privately Held
Founded
2020
Specialties
queue management, visitor management, appointment scheduling, customer reviews, lineup management, waivers & intake forms, crowd control, and QR code check-ins

Products

Locations

Employees at WaitWell

Updates

  • 🏆 Thrilled to announce that WaitWell continues to excel on G2! We're honored to be recognized as a high performer in multiple categories for Winter 2025: ✨ Easiest to do business with ✨ Users most likely to recommend ✨ Best support Your trust in us drives our commitment to excellence. Thank you to our incredible customers who've made this possible through your valuable G2 reviews and continued support. Looking forward to helping even more businesses transform their service experience in 2025! #G2Crowd #CustomerService #Innovation #QueueManagement #BusinessGrowth #CustomerExperience #WaitWell

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  • POV: Your staff before Waitwell – long lines, frustrated customers, and the constant scramble to manage last-minute cancellations and no-shows. 😓 Then, Waitwell steps in. Real-time updates and smarter scheduling mean fewer interruptions and a smoother flow. Your team spends less time managing chaos and more time helping people. 🙌 No more frustrated customers, no more stress – just a more efficient way to run things. Make your team’s day easier. #SmoothOperations #EfficientService #LessStress #Teamwork #Waitwell

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  • WaitWell reposted this

    View profile for Shannon Vander Meulen, graphic

    Co-Founder and Chief Marketing Officer

    I wish Canadians were asking different questions about their passports. Like, "Now that I have my passport, what's the best direct flight to Fiji?" But once again, Canadians are asking the same question they have been asking for years. "How long is the wait?" WaitWell is all about shorter lines and giving people transparency into the wait experience. Here's hoping 2025 is the year Service Canada reaches out so WaitWell can help to deliver a better passport service experience for all Canadians. 🛂 🍁

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  • 🎄✨ Merry Christmas from WaitWell! ✨🎄 Last night, the Calgary team gathered at the beautiful Model Milk to kick off the festive season and celebrate an amazing 2024. We’re so grateful for this incredible group—their hard work and dedication made this year one to remember. Thank you to everyone who’s been part of our journey. Here’s to even more success in 2025! 🎅🎁 #WaitWell #Team #YYCTech #YYCEats

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  • Why choose WaitWell Payments? 💳 Our integrated payment system makes transactions seamless and efficient for both customers and staff. ✔️ Faster in-queue payments: Let customers pay while they wait, saving valuable time ✔️ Fewer payment errors: Real-time updates ensure accurate, hassle-free transactions ✔️ Reduced no-shows and cancellations: Secure commitments with pre-payment options ✔️ Real-time payment tracking: Gain instant insights into revenue and trends ✔️ Eco-friendly transactions: Paperless receipts reduce waste and support sustainability Upgrade your operations with smarter payment solutions. 🚀✨ Learn more:https://hubs.la/Q02-3_WS0 #Payments #Efficiency #Innovation #Tech #SaaS

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  • 🎥 Attention medical professionals! We're excited to share our new video created for healthcare providers who want to manage patient flow more efficiently and enhance their quality of care. 💡Below is a little snippet of what you'll see in the video! Here’s what medical professionals love about WaitWell: ✅ Empower patients to join walk-in queues or schedule appointments online with ease. ✅ Simplify navigation for multi-location clinics with our service locator map, allowing patients to find nearby clinics, check wait times, and receive real-time updates. ✅ Customize your system to effortlessly accommodate walk-ins, appointments, or a combination of both. Our intuitive platform is designed for busy healthcare teams, helping you focus on what truly matters: delivering exceptional patient care. 👉 Watch the video now to see how WaitWell is transforming the heatlthcare industry! https://lnkd.in/ghk3sjJW #HealthcareInnovation #PatientExperience #QueueManagement #WaitWell

  • 🐾 Make every interaction hassle-free For a limited time, get free queuing and booking with WaitWell when you use our integrated payment system. ✨ Automated booking for stress-free scheduling 💳 Upfront payments to simplify transactions 🤝 Seamless workflow integration for smooth, professional visits ✅ Clients pay at booking for effortless check-ins ✅ Staff focus on care, not collections ✅ High-touch experiences that keep clients coming back 🐶🐱 Happy pets, happy owners, happy team. Don't miss out on this seamless solution for managing your workflow! Learn more: https://hubs.la/Q02ZKgHt0 #PetCareSolutions #VeterinaryLife #StreamlineYourWorkflow #WaitWell #LimitedTime #Veterinary

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  • Pair your Veterinary Practice Management Software (VPMS) with WaitWell’s queue management system to unlock next-level efficiency. ✨ Why Choose WaitWell? ✔ Open API for seamless integration ✔ Detailed reporting to track performance and improve decision-making ✔ Customizable features tailored to your practice From reducing wait times to boosting efficiency and enhancing client satisfaction, integrating WaitWell with your VPMS can transform your practice. Streamline workflows, improve team productivity, and deliver a seamless experience for both staff and patients! Ready to elevate patient care? Let’s get started! 🕒 Read the full article here: https://hubs.la/Q02Z6CDw0 #veterinary #queuemanagement #waitwell #efficiency #vet

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Similar pages

Funding

WaitWell 3 total rounds

Last Round

Seed

US$ 1.1M

See more info on crunchbase