FLS research identifies around £145,000 in additional hidden costs* in operating #fieldservice without optimised #selfservice automation > https://lnkd.in/eNGubzNk Automation reacts immediately to spontaneous, unforeseeable situations, to re-optimise within seconds. Customer experience is optimised with 24×7 self-service, automated messaging, and ETA. You can offer and immediately book system-suggested cost-optimised appointments to mitigate cancellations and no-access. *10-min booking process via a call centre / 50,000 appointments. See page 8 of the e-book for more information. #scheduling
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