explorerBi’s Post

Every year I’m engaged by leading property developers to review their in-person and digital customer experience. This year, it’s clear that there’s a lot of room for improvement when it comes to delivering a personalised sales experience. Here are my top recommendations for sales teams: ☑️ Review customer information before the appointment and send a text 24 hours prior to the appointment to build rapport. ☑️ Address the specific concerns and needs of each customer. During the appointment, welcome the prospect by name, ask relevant questions and provide insights that speak directly to their situation. ☑️ Develop a sales script that outlines key points to cover during the appointment. ☑️ Ask open-ended questions and avoid jumping straight into a product solution. Read more recommendations ➡️ https://lnkd.in/gjHrkKTw #customerstrategy #salesstrategy #salesexperience #customerexperience #customerjourney

Solution to your Problem! We get it - being an Advisor/ Broker has its challenges. That's why we've developed Broker IQ, a customized customer engagement platform just for YOU. Our slick app (It could be YOURS) simplifies your interactions, improves client satisfaction, and supercharges your efficiency. 📱 Connect with clients like a pro. 📈 Keep all policies organized in one spot. 🔔 Stay in the loop with real-time alerts. 🔒 Enjoy secure and personalized communication. Make the smart move with Broker IQ – your solution to seamless client management. Transform the way you connect and grow your business with ease. Book a call now and kiss your problems goodbye! 📞https://lnkd.in/en-fMf_D Joanne Cole Hugh Hessing John McGrann Desmond Mcgivern Marco Santos Reshma K Priyanka Amin

Enhancing Real Estate Buyer Experiences with SMS-iT’s Virtual Tours https://lnkd.in/gw7XyhjM #CRMtips #customerengagement #businessgrowth #CRMstrategy #clientmanagement #relationshipbuilding #CRMsoftware #customerretention #marketingstrategy #CRMsuccess #loyaltyprograms #salesmanagement #CRMgoals #customerexperience #digitalengagement #CRM #business

The end to end Real Estate solution for elevating customer convenience

Looking to turn one-time buyers into loyal fans? Who wouldn't want that?! Creating a stellar buyer experience is key, and moCal can help you achieve a staggering 70% increase in customer satisfaction. Here's how: Personalized Experiences: moCal lets you tailor the scheduling process to fit each buyer's needs. Offer flexible appointment options, automated reminders, and clear communication to show you care about their time. Convenience is King: Empower buyers to book appointments directly on your calendar, eliminating the back-and-forth and offering 24/7 scheduling access. This shows respect for their busy schedules and builds trust. Exceed Expectations: moCal's automated reminders ensure on-time appointments, demonstrating professionalism and respect. Plus, with a streamlined process, you'll have more time to focus on exceeding client expectations during their appointment. Invest in happy, loyal buyers with moCal! Start your FREE moCal trial today at  https://lnkd.in/dFp8BE_6 and experience the power of personalized experiences, convenience, and exceeding client expectations. - - - #moCal #appointmentscheduling #increasecustomersatisfaction #happybuyers #loyalty #buildrelationships #clientcommunication #convenience #saas #freecrm #growyourbusiness #efficiency #timesaving #automateyourschedule #stressfree #businesstips #entrepreneurlife #salesfunnel

Enhancing Real Estate Buyer Experiences with SMS-iT’s Virtual Tours https://lnkd.in/gw7XyhjM #CRMtips #customerengagement #businessgrowth #CRMstrategy #clientmanagement #relationshipbuilding #CRMsoftware #customerretention #marketingstrategy #CRMsuccess #loyaltyprograms #salesmanagement #CRMgoals #customerexperience #digitalengagement #CRM #business

Discover the incredible journey of REC Real Estate Company as they transformed their operations with the Salesforce Partner Portal! 🏡💼 From overcoming data management challenges to enhancing customer engagement, learn how REC leveraged digital solutions to drive success in the real estate industry. Click here to read: https://lnkd.in/dt7XijHd #CRMJetty #PartnerPortal #SalesforcePartnerPortal #SalesforcePortal

Maximize client retention and satisfaction in 2021! 🎯 Understanding your clients' needs forms the backbone of successful businesses. At Syncflair.ai, we prioritize 👥 client happiness above all. Join us in revolutionizing your customer experience. Connect, Engage, Succeed! 🚀 Follow us for more insights 💡 #Syncflairai #ClientRetention #CustomerSatisfaction #BusinessSuccess. We want to hear your strategies - comment below!

Tracking the right metrics is essential for any proptech vendor aiming to drive growth and deliver maximum value. Metrics like Customer Acquisition Cost (CAC) and Customer Lifetime Value (CLV) reveal how effectively your sales and marketing efforts are working, while Churn Rate and User Engagement offer insights into customer satisfaction and product usability. Monitoring Monthly Recurring Revenue (MRR) shows income stability, while Net Promoter Score (NPS) reflects customer loyalty and referral likelihood. With PropTech IQ’s data-driven Impact Reports, vendors gain actionable insights into these critical metrics, helping you fine-tune strategies, improve retention, and strengthen client relationships. Measure what matters to elevate your impact! Schedule a demo today to see how we can help boost your metrics. https://proptechiq.com/ . . . #proptechiq #proptech #realestatetech #smartbuildings #multifamilytech #propertytechnology #techinnovation #buildingtrust #thirdpartyvalidation #impactreports #digitaltransformation #techforgood #proptechiq #customertrust #techsolutions #industryvalidation

🏦 The future of real estate is digital and customer-focused. By adopting personalized engagement strategies, developers can create meaningful connections that go beyond transactions. 📰 Discover how the industry is evolving in my latest article. 🗣️ Reach out to me to learn more about how we help Sobha Realty, the leading luxury real estate developer, leverage WebEngage for impactful customer engagement. REM TIMES #RealEstate #DigitalTransformation #CustomerEngagement #Martech