Cassia Dalziel’s Post

Conquering your day in sales is all about organization. Tame the lead monster by using a CRM [Customer Relationship Management] system to track and prioritize all your leads. Set reminders for follow-ups to nurture those leads and convert them into sales. Don't get bogged down by admin! Batch similar tasks like data entry for maximum efficiency. By streamlining your day with these strategies, you'll have more time to focus on what matters most: building relationships and closing deals. We have the perfect program for you. Comment “more” or call 705-350-0811.

Yea, Steli Efti knows what he’s talking about in his blog: How to Build a Customer-centric Sales Process. I found it really insightful and practical, nicely broken down into six strategic areas of focus. Key bits for me are: Actively listen to your prospects during the sales process. Go into full therapist mode and listen to every single juicy detail they throw on the table. The good, bad, and the ugly. Talk about your customers—constantly. Putting customers in the spotlight like this helps the rest of the team learn who the best fit for your product is and where it may fall short. Communicate Seamlessly Across Different Channels: Knock down your silos and collect, manage, and store customer data. People: “Close hire folks who are empathetic, listen to prospects, and genuinely want customers to find value in our product.” - Pick up the phone and ask them what you need to do to keep delivering Obviously, the tool to facilitate all this automatically is Four/Four 😁 .

Your top sales rep just spent 2 hours: Writing call notes 📝 Updating CRM fields 🖥️ Tracking criteria ⚕️ Creating follow-up tasks 📮 Question: Why are your best sales rep doing admin work? In the world of sales, time is your greatest asset. Administrative burdens can drown your potential.

𝐒𝐨𝐦𝐞 𝐒𝐚𝐥𝐞𝐬 𝐇𝐢𝐬𝐭𝐨𝐫𝐲: Sales in the 1800s was all about relationships—salespeople knew their customers by name, spent time in their homes, and truly understood their needs. The focus wasn't on flashy tactics but on building trust slowly and steadily. Even with today's technology, the foundation of great sales remains human connection. Surprisingly, quotas existed back then too! Sales reps had specific goals and territories, often spanning several towns or states. Imagine hitting targets without modern tools—no email, CRM, or GPS. These reps hustled across rough terrain, relying on grit and determination to meet their numbers. The pressure to perform was real then, just as it is today. The tools and tech may have changed, but the fundamentals of sales haven't. People still buy from those they trust. The best salespeople then and now are those who build relationships, understand customer needs, and consistently show up. It's not about the latest tech or the slickest pitch; it's about connecting, listening, and delivering.

🤔How Do We Bring the Human Touch Back to Sales? That was the core question explored during our recent fireside chat with Luke Power, and the insights he shared sparked some serious "aha!" moments. Here’s some of the key takeaways Luke emphasised when discussing humanising sales in today’s AI-driven world: 1. Pick up the phone Relying solely on email may feel efficient, but it lacks the personal connection customers crave. Luke stressed the value of having conversations with our clients, —it’s where relationships and trust are built. 2. Lead by example Luke encouraged leaders to get hands-on. He shared how he transformed an ordinary sales day into an “Extreme Day” with fun activities like balloons, lollies, drinks, pizza, and team collaboration. The result? An energized team that tackled customer calls with enthusiasm. “Sometimes we just need to simplify the process and make sales an enjoyable experience.” 3. Empower your organisation not just sales teams Sales isn’t just for salespeople. Luke spoke about encouraging engineers, marketers, and other teams to reach out to their respective contacts. The outcome proved that everyone has a role to play in building customer connections. “At the end of the day, sales isn’t just about selling—it’s about helping people solve problems.” Our fireside chat was packed with candid advice and practical strategies to bring humanity back into the sales process. It’s clear that, even in a tech-first world, human connection remains a competitive advantage. Catch the full fireside chat here https://lnkd.in/gUvhg7_Q, and we’d love to hear from you—how are you bringing humanity into your sales process? Drop your thoughts below! 👇 Again thank you so much Luke Power, now writing my newsletter and synthesising all my keys learnings from our chat.

The radical idea of a quota-free sales environment: What if sales actually could be fun? A quota-free sales environment is a concept often scoffed at: “Unrealistic” “You’ll never hit targets” But what if it’s not just some pie-in-the-sky dream? What if we could create a work environment where creativity, passion, and joy replace stress, fear, and anxiety? Quotas add an element of control that can quickly become toxic. But what if we flip the script? Let’s create a sales environment that prioritizes genuine connections with clients. One that encourages creativity in the sales process. One that allows sales reps to be human, instead of slave to a number. The result is a win-win: Happier sales reps who are freed to be more creative, leading to a more personalized sales experience for clients. Skeptical? Try it out and see the difference in performance, retention, and overall job satisfaction.

📞 **Take Control of Your Sales Day** In the world of sales, our phone can feel like both our best tool and our biggest distraction. But to truly excel, it's crucial to plan our sales calls rather than letting incoming calls dictate our day. Here's why and how to take charge: **The Power of Planning:** 1. **Maximize Productivity**: Strategic planning helps prioritize high-value prospects, ensuring your time is spent effectively. 2. **Reduce Stress**: A well-organized schedule minimizes the chaos of constant, unexpected calls and helps maintain focus. 3. **Improve Customer Relationships**: Scheduled calls demonstrate professionalism and respect for your client's time. 4. **Achieve Goals**: Structured planning aligns daily activities with long-term sales objectives, driving consistent progress. 🔹 **Steps to Effective Sales Call Planning:** - **Set Clear Objectives**: Define what you aim to achieve with each call (e.g., closing a deal, following up, addressing concerns). - **Prioritize Leads**: Focus on the most promising prospects and allocate your time accordingly. - **Block Time**: Designate specific times in your calendar for outbound calls, follow-ups, and administrative tasks. - **Prepare Thoroughly**: Research your clients and prepare personalized talking points to make each call impactful. - **Stay Flexible**: While planning is key, be ready to adapt and handle unexpected calls without losing your focus. By taking control of your schedule, you can turn each sales day into a series of purposeful interactions rather than a whirlwind of random calls. 📈 #SalesStrategy #TimeManagement #CustomerRelationships

6 Signs Your Sales Process is a Bottleneck Nightmare Even an all-star sales team can be derailed by bottlenecks from inefficient processes. Here are 6 signs your sales process is a bottleneck nightmare: 1️⃣ Administrative overload and manual data entry 2️⃣ Product and service issues 3️⃣ Insufficient or low-quality leads 4️⃣ Sales tool inefficiencies 5️⃣ Winnable deals getting dropped or stalled out 6️⃣ Low win rates Which one haunts your nightmares? Share in the comments and I'll help! #salesprocess

𝐖𝐡𝐲 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐦𝐚𝐤𝐢𝐧𝐠 𝐞𝐧𝐨𝐮𝐠𝐡 𝐬𝐚𝐥𝐞𝐬👇 Most sales team spend only 3 month a year on getting new clients - Where does the rest goes? Many usiness lose time doing repetitive tasks like updating excel sheet, communicating with management team and other operational tasks. Here are some of the main issue sales team face.👇 -> 𝐌𝐚𝐧𝐮𝐚𝐥 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 not only consumes an excessive amount of time but is also prone to errors. Sales reps often find themselves repeatedly entering the same data into different systems or spending hours on end-of-month reports. -> 𝐈𝐧𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐋𝐞𝐚𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 The process of qualifying leads can be time consuming and imprecise, leading to sales reps spending time on leads that are unlikely to convert. -> 𝐈𝐧𝐚𝐝𝐞𝐪𝐮𝐚𝐭𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 Without a deep understanding of customer behavior and needs, sales strategies may not be as effective. Not being able to analyze customer data effectively, will always lead to an ineffective sale approach. So how can you get more client while working less?

6 Common Ways Sales Professionals Waste Their Time (& How to Avoid Them), According to Real Sales Leaders https://lnkd.in/e-YFaQA3