Apartments on the Go Podcast’s Post

Reputation management and online reviews can be a huge burden on time and resources. What we do know is that reviews have a direct impact on the renter’s decision to lease, renew and recommend a property. Katie Ritter, National Director for Multifamily at Widewail, and Cory Smith, VP at Zark Parking Solutions, unpack the 2024 Widewail Voice of the Resident Report and its valuable insights, including the most important amenities and features that affect online reviews, They explore how to reduce negative reviews and increase positive reviews for not only better reputation scores, but higher retention and lower turnover. #AOTG #podcsast #reputationmanagement #onlinereviews https://lnkd.in/gyuGPpj7

🏢 On-site teams are crushing it, accounting for nearly 65% of positive reviews! 👏 Their dedication and hard work are truly shaping exceptional resident experiences. 💪 What to know what was the top negative reviews? 🎙️ Check out our latest podcast with Cory Smith and Katie Ritter, where we dive deep into the findings, trends, and actionable insights from the VOR report that analyzed 400,000 reviews in the multifamily industry, and the results are eye-opening! 🔍 Don’t miss out on this opportunity to level up your property management game! #VORReport #MultifamilyIndustry #ResidentExperience #Podcast #PropertyManagement #Teamwork #CustomerFeedback

🏡 Getting started with Dwel is a breeze! 🚀 In just 5 simple steps, input all your homes and manage multiple properties effortlessly in one user-friendly platform. Designed for homeowners like you, Dwel makes property management a seamless experience. 🌟 Start today and simplify your life! #Dwel #EasyLiving #PropertyManagement

Dive into the world of mobile home parks and parking lots with Kevin Bupp. This episode uncovers why mobile home parks and parking lots are preferred assets in today's market and how to capitalize on these opportunities. Tune in to build a diversified real estate portfolio and uncover hidden gems in the commercial real estate space. 𝐓𝐡𝐢𝐧𝐠𝐬 𝐭𝐨 𝐥𝐞𝐚𝐫𝐧 𝐟𝐫𝐨𝐦 𝐭𝐡𝐢𝐬 𝐞𝐩𝐢𝐬𝐨𝐝𝐞: • Strategic management and value-add strategies in mobile home park investing • Unique benefits of investing in parking lots and garages • Operational efficiencies of having a specialized team in your business • How to manage a diverse and expansive real estate portfolio • Challenges and opportunities of parking lot investments during volatile markets Subscribe so you don't miss out on great content, and if you love the show, leave an honest rating and review EP85: Top Reasons To Invest in Mobile Home Parks and Parking Lots - Kevin Bupp #CashFlow #PassiveIncome #RealEstateWealth Link in the comments section.

🏠 Ready to showcase your properties to a wider audience? Learn how to list your property portfolio on Rentt with our step-by-step video tutorial! 🌟 In this easy guide, we’ll walk you through the process of listing your properties on Rentt, the innovative platform designed for landlords. From creating compelling listings to attracting quality tenants, Rentt simplifies the entire process. 🔗 Watch the video now to discover how Rentt can elevate your property management experience: #PropertyListing #Landlords #RealEstate #TechSolution #RenttApp

Episode 100 of Multifamily Chronicles is here. Our guests on this episode are Carla J. Alicea-L&D, Marketing Research, & Analytics Director and Lia Nichole Smith- Senior Vice President of Education and Performance with SatisFacts & ApartmentRatings. During our conversation, we delved into the multifamily industry's latest trends and findings from the SatisFacts biannual online renter study. Lia provided valuable insights into the study's evolution since its inception in 2011, emphasizing the importance of understanding renters' preferences and behaviors to better serve them. Carla brought her wealth of experience in operations to the discussion, highlighting the significance of fee transparency and perception versus reality in rental housing. Key takeaways from the conversation include: ✅ The importance of adapting marketing strategies to meet renters' changing preferences, particularly in the digital age. ✅ Leveraging social media and authentic, engaging content to attract prospects and enhance community engagement. ✅ Strategies for managing online reviews effectively, including responding thoughtfully to negative feedback to maintain trust and credibility. ✅ The integral role of fee transparency in the rental process and the need to prioritize resident retention efforts amid shifting renter preferences. Overall, the conversation provided valuable insights into the intricate dynamics of the apartment rental industry, emphasizing the pivotal role of reviews, customer service, and employee retention in fostering long-term resident loyalty. Check out the full conversation for more insights into the evolving multifamily landscape. #multifamily #multifamilychronicles #satisfacts https://lnkd.in/g7-NB-7q

Episode 100 of Multifamily Chronicles is here. My guests on this episode were Carla J. Alicea-L&D, Marketing Research, & Analytics Director and Lia Nichole Smith- Senior Vice President of Education and Performance with SatisFacts & ApartmentRatings. During our conversation, we delved into the multifamily industry's latest trends and findings from the SatisFacts biannual online renter study. Lia provided valuable insights into the study's evolution since its inception in 2011, emphasizing the importance of understanding renters' preferences and behaviors to better serve them. Carla brought her wealth of experience in operations to the discussion, highlighting the significance of fee transparency and perception versus reality in rental housing. Key takeaways from the conversation include: ✅ The importance of adapting marketing strategies to meet renters' changing preferences, particularly in the digital age. ✅ Leveraging social media and authentic, engaging content to attract prospects and enhance community engagement. ✅ Strategies for managing online reviews effectively, including responding thoughtfully to negative feedback to maintain trust and credibility. ✅ The integral role of fee transparency in the rental process and the need to prioritize resident retention efforts amid shifting renter preferences. Overall, the conversation provided valuable insights into the intricate dynamics of the apartment rental industry, emphasizing the pivotal role of reviews, customer service, and employee retention in fostering long-term resident loyalty. Check out the full conversation on for more insights into the evolving multifamily landscape. #multifamily #multifamilychronicles #satisfacts https://lnkd.in/gNhCC5bw

If Taylor Swift was a property manager, her favorite era would be reputation. She knows all too well that a positive online reputation boosts occupancy rates by attracting new residents. Even if you aren’t a Taylor Swift fan, let’s chat about what RentRep. can do you for your 2025 reputation management strategy. #multifamilymarketing #apartmentmarketing #reputationmanagement

🕵️♀️ Uncover the secrets of multifamily living and tackle low occupancy with Property Shops! Explore how BGSF delivers comprehensive data and insightful perspectives on your property, enabling you to elevate customer experiences, streamline operations, and stay competitive in the market. Click below to learn more. #work4bgsf #propertymanagement #multifamily #propertyshops #mysteryshoppers #customerservice #leasingperformance #lowoccupancy #staffingsolutions

🕵️♀️ Uncover the secrets of multifamily living and tackle low occupancy with Property Shops! Explore how BGSF delivers comprehensive data and insightful perspectives on your property, enabling you to elevate customer experiences, streamline operations, and stay competitive in the market. Click below to learn more. #work4bgsf #propertymanagement #multifamily #propertyshops #mysteryshoppers #customerservice #leasingperformance #lowoccupancy #staffingsolutions