Apartments on the Go Podcast

Multifamily owners, operators, property managers and residents have numerous proptech choices when seeking solutions to today’s pain points. Vendors that initially set out to solve a single problem have since evolved into trusted experts in enhancing efficiencies and the resident experience. The current slate of tech must do it all, including solving across multiple operations, to serve multifamily clients properly. Join Joe Settimi, SVP of Renter Solutions at Assurant, and host Courtney Linderson, for a discussion about tech’s next big challenge: driving business and revenue growth. https://lnkd.in/ejkp9eyc

As rent growth cools, new units hit the market and insurance and interest rates remain high, operators are getting creative in addressing Net Operating Income (NOI). While dynamics continue to shift, passive revenue that doesn’t require CAPEX dollars is finding its way into operations and improving the resident experience at the same time. Joseph Woodbury, Co-Founder and CEO of Neighbor, joins Matt and Courtney to explain how a growing marketplace for self-storage is maximizing unused space in both existing and new construction. https://lnkd.in/gA2ZE85S

Following the 2024 NMHC OPTECH Conference, it’s never been more clear that adopting and implementing the right tech stack for multifamily operations is no simple task. Whether you’re trying to ramp up tech, like introducing smart home technology, or simplify your tech stack, you have to be strategic in both planning and implementation. Todd Thorpe, director of business development for Cambium Networks, joins hosts Matt and Courtney to discuss the importance of finding a tech mentor, setting realistic time frames and navigating the integrations that serve your portfolio and property goals. https://lnkd.in/gvg2Xmwt

Insights from Rent.’s upcoming multifamily marketing study reveal that many marketers are excited about AI — they just don’t know where to start. Nishant Phadnis, Chief Product Officer at Rent., joins hosts Matt and Courtney to share the excitement of AI in multifamily marketing and notes how most of us are already dabbling. Whether it’s more traditional AI, such as chatbots and automated communication, or more progressive and predictive AI, like targeting and photo optimization in listings, Nishant explains how to start exploring different AI tools and how to keep the pressure from overshadowing the adventure. https://lnkd.in/gYzE4mUK

Reputation management and online reviews can be a huge burden on time and resources. What we do know is that reviews have a direct impact on the renter’s decision to lease, renew and recommend a property. Katie Ritter, National Director for Multifamily at Widewail, and Cory Smith, VP at Zark Parking Solutions, unpack the 2024 Widewail Voice of the Resident Report and its valuable insights, including the most important amenities and features that affect online reviews, They explore how to reduce negative reviews and increase positive reviews for not only better reputation scores, but higher retention and lower turnover. #AOTG #podcsast #reputationmanagement #onlinereviews https://lnkd.in/gyuGPpj7

Multifamily faces challenges in attracting and retaining residents in the midst of growing competition, and they can ill afford an uphill battle to keep employees. Katie Nelson, Vice President of Marketing for CAPREIT, joins Matt and Courtney to discuss using technology to advance marketing in multifamily and build strong teams. As an industry veteran, Nelson emphasizes the importance of creating and retaining a solid team. Join the discussion for valuable ideas, programs and incentives that companies need to retain their valuable talent successfully. #multifamily #ApartmentsOnTheGo #buildingteams #KatieNelson #CAPREIT https://lnkd.in/g69bvTWA

"I worked for larger management companies, and I was used to having all of these tools available at my fingertips. When I became an independent rental owner, it just wasn't available to us. So, our mission and our initiative moving forward this year is to work with our supplier partners — carving out specific tools that they have for us or maybe some modifications — so that we can get deeper savings and deeper access to tools." Listen to our helpful discussion with Megan Orser, CEO of Smart Apartment Solutions and Smart Moves LLC, on the challenges IROs face and ways for them to achieve success. #ApartmentsOnTheGo #IRO #multifamily

Mohammad Akhlaghi, co-founder and CEO of Plugzio, talks about the start-up game, including identifying a problem, gauging the demand to solve the problem, and having the stamina to see it through. In this lively conversation, he emphasizes the need to stay curious, keep people close who will challenge and complement your strengths and be prepared to fail. #ApartmentsOnTheGo #podcast #multifamily #startup #MohammadAkhlaghi #Plugzio https://lnkd.in/gZNuDGSy

The economic and multifamily market volatility of the last few years has left 2024 feeling like it’s moving at a glacial pace. Join Courtney, Matt, and Chris Nebenzahl, Director of Economic Research at Radix, as they examine how apartment supply, traffic and occupancy are reflecting more normalcy, as well as a preview of what 2025 may look like as inflation, employment rates and interest rates continue to fluctuate. Plus, download insights from Radix’s 2024 Midyear Review & Second Half Outlook. #ApartmentsOnTheGo #multifamily #podcast #2024SecondHalfOutlook #ChrisNebenzahl #Radix https://lnkd.in/gKUNS7Er

Everyone loves rewards, especially when they get them for doing things they do every day. Multifamily loves the idea of rewards but doesn’t know that simply rewarding positive behaviors like on-time rent payments and lease renewals is a great way to boost resident satisfaction. Ron Klein, Head of Product for Domuso, joins us to discuss how rewards programs create happy residents by growing the appeal of a property, increasing on-time payments and reducing turnover. #AOTG #podcast #rewards #multifamily #residentretention https://lnkd.in/g7ee5Y5r