Vivun

Agentic AI is transforming how people work and think about work. And designing for this paradigm is not like designing for traditional SaaS experiences. How do you create intuitive, proactive agents that inspire trust and enable users to feel empowered? Dec 20, join Stephany Cardet, lead Product Designer, and Matthew D. Darrow, CEO, as they explore the unique challenges of designing AI agents that collaborate as true teammates. From managing user mindsets to creating affordances that guide human-agent interactions, we’ll discuss how AI agents can learn, adapt, and mirror user communication styles. We’ll also dive into the fusion of design and technology, the role of transparency in building reliability, and the importance of proactive, conversational design that gives users "superpowers" without overwhelming them with options.

Don’t forget to vote for your favorite episode in the comments below so we can bring the guest back for an extended conversation in 2025! This year, #TheUnexpectedLever V5 podcast was thrilled to feature an extraordinary lineup of guests who shared their invaluable stories, bold ideas, and transformative insights. A heartfelt thank you to every remarkable voice who joined us and made this year unforgettable: ✨Deirdre Sommerkamp, Chief Solutions Officer at Skillibrium ✨Tom Josephson, Sr. Director of Solution Consulting at TCP Software ✨Leah Katsekas McTiernan Global Vice President of PreSales at Docusign ✨David Yockelson, Distinguished Vice President and Gartner Fellow ✨Natalie Marcotullio, Head of Growth and Operations at Navattic ✨Kyle Smith, Managing Partner at The Bridge Group ✨Mark Huber, Vice President of Marketing at UserEvidence ✨Zachary Miller, Chief Revenue Officer of VanillaSoft ✨Eugene "Blue" Bowen, Research Principal at G2 ✨Marjorie Abdelkrime, Head of US West & Healthcare Solutions at Broadcom ✨Kyle Coleman, Chief Marketing Officer of Copy.ai ✨Julia Lustig, Head of Sales Engineering APAC at Seismic ✨David Schultz, Head of Solution Consulting at Employ And some episodes dropping soon 👀 : ✨Russell Witham, Director, Product Management from Vivun ✨David Greene, Regional Vice President of Solutions Consulting at Gainsight We’re looking forward to more insights on next year’s season of V5 from The Unexpected Lever!

Buyers are smarter than ever 🧠 In today’s fast-evolving B2B environment, they come prepared, expecting demos on day one and solutions that meet them exactly where they are. David Schultz, Head of Solution Consulting at Employ, shows how SEs and SCs can not only survive the change, but thrive in the modern B2B. And it all starts by embracing adaptability, focusing on communication, and ditching rigid scripts. Catch the latest episode of V5 on #The Unexpected Lever to hear why agility and empathy are the secret sauce for sales success. https://lnkd.in/diwhMwcD

A paradoxical new paradigm: AI agents will make our interactions with technology more human... This Friday, Stephany Cardet joins Matthew D. to share what goes into creating an Agentic AI user experience and interface that feels seamless, trustworthy, and natural, like working with a teammate. They'll discuss: 🧠 A shift in design approaches from traditional SaaS 🧠 Proactivity as an anecdote to ambiguity 🧠 Collaborating with technology that gets to know you Before you head out for the holidays be sure to tune in for this discussion! https://lnkd.in/ez6XR42m

This week: Join Clay Killgore and Jarod Greene as they explore how to collaborate with an AI Sales Engineer (Ava) from deal prep through post-sales handoffs. You'll learn: 🧠 An SE day-in-the-life with an AI agent 🧠 Core Ava use cases to solve sellers' biggest headaches 🧠 What makes Ava unique Join Dec 18 at 11am ET | 8am PT or watch on-demand: 🎟️ https://lnkd.in/enKjcW6U

Speaking up isn’t always easy, but it’s always worth it. Julia Lustig, Sales Engineering leader at Seismic and co-host of the Revenue Circus podcast by ARRtist Circus, shares how embracing bold conversations, crafting clear strategies, and surrounding yourself with the right people can drive impactful outcomes. To win in sales, you have to plan from historical data and customer feedback and execute with focus and intention. Catch the latest episode of V5 on #TheUnexpectedLever to hear why Julia believes the best results come from boldly putting your ideas on the table and making them happen. https://lnkd.in/eFU6ZA2y

🎵 Loathing, unadulterated loathing, For demos that will do no-thing, Please don't say, "Just show it all!" Every little meeting, big or small, I like to be prepared before the call. I may not be all-knowing, But with a little bit of context, We can maximize our success, And make deals so strong! 🎵 #FridayFunny #Wicked

For Taylor Bukowski, Sr. Sales Engineer, AI isn’t just a tool—it’s like adding a teammate with the expertise to understand your role and provide the right information in the right context. From automating repetitive tasks to enabling more strategic, customer-focused work, AI allows SEs to focus on what truly matters: telling compelling customer stories and delivering value. Catch the full conversation on the latest episode of #TheUnexpectedLever to explore how AI is enhancing workflows and improving overall team efficiency: ▶️ https://lnkd.in/eNPxF4Kc

How is the current wave of AI innovation poised to disrupt and transform skilled labor? And how can Sales Engineers stay ahead of the game? This edition draws from a conversation between AI expert, Joseph Miller, PhD, and SE expert, Matthew D., about what makes this AI wave different and the challenges and opportunities posed by an exponential pace of innovation, particularly for technical sellers.

Revenue & GTM leaders: how do you create an AI readiness strategy that delivers on the promises of new technology, while avoiding pitfalls? Success isn't just about choosing the right tools—it's about strategic implementation. Dec 11, GTM Partners is hosting CEOs Matthew D., Michael Litt, and Jacco van der Kooij for session from packed with practical insights on: ✅ A framework to assess your sales team's AI readiness ✅ Avoiding common implementation pitfalls ✅ Key success metrics and ROI tracking Register: https://lnkd.in/ey4a9BhV #B2Bsales #SalesAI #2025planning