Thoughtly

"Thoughtly’s AI Voice Agent interface is incredibly intuitive, and it supports advanced functions with ease. I needed a platform that was both simple to use and capable of handling more intricate tasks—Thoughtly delivered on both fronts. The integration with HighLevel was almost effortless—just a couple of clicks." Read the full case study 👉 https://lnkd.in/dHd_tjta

Happy to see Thoughtly and our Zendesk integration featured!

Michael Hopkins and his team manage Thoughtly AI sales reps for 500+ real estate professionals across the U.S. We just wrapped up an awesome conversation about how he does it. Here are a few takeaways: 🤖 𝐀𝐈 𝐚𝐬 𝐚𝐧 𝐄𝐧𝐚𝐛𝐥𝐞𝐫 The goal isn’t to replace humans– it's to complement them. Mike's team addresses the "speed-to-lead" problem by contacting leads in real-time with Thoughtly. They don't tell customers that their AI agent is a human, but rather communicate upfront that they’re speaking with an AI assistant. This transparency builds trust and shifts the focus to what matters: quickly providing information and connecting leads to the right expert. The result? Faster response times, improved lead engagement, and a more efficient sales process. 🎯 𝐀𝐜𝐪𝐮𝐢𝐫𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 Mike started by knocking on doors and making calls (himself)—simple, direct, and effective. Early traction often comes from scrappy, hands-on approaches before scaling. 👀 𝐅𝐨𝐜𝐮𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫'𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 Real impact happens when you solve not just your client’s problem, but also improve outcomes for their end-users. This second-order thinking is key to creating value. --- Building AI solutions isn’t just about technology—it’s about understanding business needs, simplifying complexity, and delivering tangible results. Watch the whole recording here: https://lnkd.in/e8iB7yD9

Over 30 million small businesses across the U.S. can benefit from AI—but most don’t know where to start. Michael Hopkins saw this as an opportunity. He built HighIQ, a $6.8M managed service provider for the real estate industry, powered by Thoughtly’s AI platform. This Monday, join Michael Hopkins and Thoughtly CEO Torrey Leonard for an exclusive 1-on-1 conversation about how Michael scaled HighIQ and forever transformed the real estate world with AI. Don’t miss the chance to learn how you can build your own AI agency to unlock massive potential for small businesses. Register now 👇 https://lu.ma/cjltg6m5

Register now for our next webinar on November 25th to launch Thoughtly's new automations features and answer your questions live. In this webinar, we'll showcase how Thoughtly automations can help you: 📈 Implement Automated Workflows for dynamic call routing, pre-call customer insights, and personalized scripts  ⏱️ Leverage Intelligent Scheduling with predictive analytics to optimize agent availability  🔗 Automate workflows and contextual actions through Webhook Integrations with your CRM, helpdesk, and other apps and more!

Register now for our next webinar on November 25th to launch Thoughtly's new automations features and answer your questions live. In this webinar, we'll showcase how Thoughtly automations can help you: 📈 Implement Automated Workflows for dynamic call routing, pre-call customer insights, and personalized scripts  ⏱️ Leverage Intelligent Scheduling with predictive analytics to optimize agent availability  🔗 Automate workflows and contextual actions through Webhook Integrations with your CRM, helpdesk, and other apps and more!

🚀Our Top 3 AI Tools for Real Estate Professionals in 2024! 🚀 Our CEO, Stephanie Betters, has curated her top picks for AI tools that have reshaped real estate this year. Here’s her must-try list: 1️⃣ WooSender Inc. – The RiverX AI platform provides AI-powered text responses that automate follow-ups, ensuring every lead is nurtured. 2️⃣ Thoughtly – This Voice AI tool manages inbound calls and follow-ups seamlessly with flexible, usage-based pricing. 3️⃣ CR Labs.ai – With private LLMs, this tool safeguards proprietary data, letting you leverage AI while keeping your information secure. 4️⃣ Left Main REI – BONUS! Soon to launch: Our own AI-powered sales predictions and CRM enrichment, built to help you make smarter, data-driven decisions! Join the waiting list here: https://lnkd.in/gPtdv-jf to never miss an update! 🔗 Want the full scoop? Read more in our latest article. Link in the comments!

One of the biggest opportunities in application layer AI is in voice – and we at Bessemer Venture Partners think that voice AI technologies will significantly transform how customers and businesses interact. The world has changed from the early days of IVR , with cascading voice architectures evolving into speech-native ones that can provide lower latency and better contextual understanding in conversations. Developments across the model layer – from OpenAI's GPT-4o to state space models like Cartesia – along with developer platforms that facilitate error handling, conversational flow control, and reliability, have opened the door for application-layer voice AI companies to emerge. While the first wave of voice AI companies focused on transcription-focused use cases, we’re now seeing solutions handling everything from inbound calls to real-time negotiations across multiple industries. We’re particularly excited by companies building in industry-specific workflows that deliver superior product quality through robust engineering, reflected in strong retention and product quality KPIs. If you’re building in voice AI or want to riff on the space, please reach out! And if you’re interested in reading more about our thesis in this space, check out our roadmap here: https://lnkd.in/e7a2M-F6

Congrats to Thoughtly on achieving HIPAA compliance! Thoughtly is a leader in AI-driven phone calls. After implementing a comprehensive HIPAA compliance program with Delve, Thoughtly continues to monitor its security on an ongoing basis with automated code-level, infrastructure-level, and organization-level monitoring. See Thoughtly's compliance posture live: https://lnkd.in/d3TrvWK7