Thoughtly’s Post

Michael Hopkins and his team manage Thoughtly AI sales reps for 500+ real estate professionals across the U.S. We just wrapped up an awesome conversation about how he does it. Here are a few takeaways: 🤖 𝐀𝐈 𝐚𝐬 𝐚𝐧 𝐄𝐧𝐚𝐛𝐥𝐞𝐫 The goal isn’t to replace humans– it's to complement them. Mike's team addresses the "speed-to-lead" problem by contacting leads in real-time with Thoughtly. They don't tell customers that their AI agent is a human, but rather communicate upfront that they’re speaking with an AI assistant. This transparency builds trust and shifts the focus to what matters: quickly providing information and connecting leads to the right expert. The result? Faster response times, improved lead engagement, and a more efficient sales process. 🎯 𝐀𝐜𝐪𝐮𝐢𝐫𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 Mike started by knocking on doors and making calls (himself)—simple, direct, and effective. Early traction often comes from scrappy, hands-on approaches before scaling. 👀 𝐅𝐨𝐜𝐮𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫'𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 Real impact happens when you solve not just your client’s problem, but also improve outcomes for their end-users. This second-order thinking is key to creating value. --- Building AI solutions isn’t just about technology—it’s about understanding business needs, simplifying complexity, and delivering tangible results. Watch the whole recording here: https://lnkd.in/e8iB7yD9