Quavo Fraud & Disputes

We asked our team members to describe Quavo Fraud & Disputes in one word. Can you guess what the top responses were? 👀 https://zurl.co/lB4g ➕ If you or someone you know is looking for a job opportunity, check out our open recs: https://zurl.co/FBmR #FintechCareers #Fintech #QuavoQulture #QuavoInc 📽 + 📺 by Kylie Newell

🎤 We're excited to share another track straight from the Quavo holiday vault, brought to life by our very own AI maestro, Andy Weedman! Have a listen 🎶 👇 While it’s fun to get creative with generative AI like this, at Quavo, we’re leveraging its true power where it matters most – automating complex processes in fraud and dispute management. From real-time case routing to automated evidence gathering, our AI tools reduce manual effort and boost accuracy for financial institutions. Want to learn how AI can transform your dispute operations? 🔗 https://bit.ly/3ZL0YoN #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech #HappyHolidays #HolidaySong

Imagine turning a moment of financial stress into an opportunity for lasting customer loyalty. 🤝 As our Director of Product Delivery, Daniel Perret, explains in this video, QFD® streamlines the claims resolution process, providing a faster, more accurate, and seamless experience. By simplifying what is often a stressful situation, financial institutions can resolve claims efficiently and strengthen trust with their customers. Mark your calendars! 🌟 In January, we'll announce the winners of our 𝗧𝗿𝘂𝘀𝘁 𝗶𝗻 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗔𝘄𝗮𝗿𝗱𝘀, celebrating the clients who exemplify outstanding service and trust-building in the industry. #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech #TrustInBanking

Every team deserves tools that not only boost productivity but also make their jobs easier. Yet, the fraud and disputes industry has had a significant gap - until now. Meet QFD®✨ Built by bankers with the user experience in mind, QFD isn’t just another tool; it’s a transformation. Packed with features and designed to streamline workflows, QFD unlocks your team’s potential like never before. 📈 Interested in QFD? Visit https://bit.ly/4geT0K5 to learn more, or drop us a line 📧 experts@quavo.com #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech

🔧 What if your support team could fix issues before they became problems? Imagine having direct access to technical experts, proactive monitoring that flags issues early, and solutions delivered faster than ever. With a developer-driven support model, you can: ✅ Resolve issues quickly with direct communication to the people who build and maintain the platform. ✅ Stay ahead with automated tools that detect and address potential disruptions before they impact your operations. ✅ Streamline updates at both the product and implementation level to minimize downtime and frustration. Ready to see how a modern support model can transform your dispute management process? Our latest blog from Quavo's Director of Technology, Jeff LeFevre, has all the details 👉 https://bit.ly/3OZGN0n #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech

💡 What’s driving your team’s priorities in 2025? Teams tackling fraud and dispute management often prioritize different areas to meet their goals. We’d love to hear from you—what matters most to your organization right now? Vote in our poll and share your insights 👇 Your responses will help us tailor helpful resources that will soon be coming your way! #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech

🔍 U.S. APP Fraud Trends: A Growing Concern Scammers are exploiting authorized push payments to target U.S. consumers with impersonation, advance payment, and investment scams. While fast and convenient, these payment methods make recovering lost funds more difficult. Key insights: 📊 $3B+ in APP fraud losses expected by 2028 🔑 APP fraud losses are growing at 19% CAGR, driven by weaknesses in older systems, inconsistent industry coordination, and limited fraud detection investments 🚨 For issuing banks, the stakes are high: over 30% of scam victims switch financial institutions 🔗 Download the full ACI Worldwide and GlobalData Technology report on APP scam trends here: https://bit.ly/4ffn3AB At Quavo, we understand that the rise in APP fraud will inevitably lead to an increase in dispute cases. That’s where we step in. Our expertise lies in efficiently managing fraud and dispute claims, helping financial institutions navigate the resolution process while maintaining trust with their customers. Visit https://bit.ly/3BmKEl1 to learn more, or drop us a line 📧 experts@quavo.com. #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech

It may seem like a juxtaposition to mention trust and fraud in the same sentence, but as our Marketing Director, Nichole Campbell, explains, these are the moments when banks have the greatest opportunity to earn customer trust. 🤝 When fraud occurs, customers feel vulnerable and frustrated. In these critical moments, financial institutions can become heroes 💪, offering seamless, efficient support to resolve issues quickly and show they truly have their customers’ backs. January will be here soon, and with it, the announcement of our 𝗧𝗿𝘂𝘀𝘁 𝗶𝗻 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗔𝘄𝗮𝗿𝗱𝘀! We can’t wait to celebrate the clients who go above and beyond to exemplify trust and excellence. Stay tuned for the reveal! 🏆 #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech #TrustInBanking

We couldn't just leave you hanging with 𝘰𝘯𝘭𝘺 a list of fraudster-themed holiday tunes. 🎶 We had to bring some to life with a little help from our resident AI guru, Andy Weedman! 🤖 (See original song list in the comments) Generative AI can be used for some pretty cool, fun things like this song, but it's also a powerful tool for enhancing operational efficiency in fraud and dispute management. At Quavo, we have a suite of AI-powered automation tools designed to tackle some of the toughest parts of the dispute process – investigation 🔍 , inbound communications 📩 , and representments 🔄 Learn more about these add-ons and how they can boost transparency, accuracy, and customer trust 👉 https://bit.ly/3ZL0YoN #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech #HappyHolidays #HolidaySong

When an accountholder faces an unauthorized or problematic transaction, how you respond can make all the difference. 🤝 ✨ Build Brand Trust with a claims intake solution designed to: ✔️ Be intuitive and adaptable ✔️ Provide peace of mind during stressful situations 📈 Boost Your Recovery with Association-driven questions that: ✅ Capture critical details upfront ✅ Enable one-call resolution ✅ Streamline the investigation process Turn challenging moments into opportunities to strengthen trust and loyalty. Interested in QFD®? Visit https://bit.ly/4geT0K5 to learn more, or drop us a line 📧 experts@quavo.com #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech