Observe.AI

Cox Automotive Inc. Drives Excellence with Unified QA! 🚀 Managing customer experience across 13 brands and 2,000 agents is no small feat. By partnering with Observe.AI, Cox Automotive has standardized its Quality Assurance processes, leading to: ✅ Consistent Evaluations: A unified QA framework across all contact centers. 📈 Enhanced Performance: Over 90,000 evaluations monthly, providing deep insights for continuous improvement. 🌟 Improved Customer Experience: A 2–3% increase in QA scores, translating to better service. Discover how Cox Automotive achieved seamless customer experiences through QA unification. Read the full story here: https://lnkd.in/gyjrBqTr

Deck the halls with calls that deliver joy! 🎄 With Observe.AI, your contact center can spread holiday cheer: ✨ Empower agents with real-time coaching. 🎁 Delight customers with exceptional service. 🚀 Drive results that make your season bright. Ready to elevate your calls? #AskObserve and let the magic begin! https://lnkd.in/g_5etbMZ

Wrap up sales success this season with Real-Time AI! 🎁 From guiding agents on live calls to delivering insights that close deals faster, Observe.AI ensures your sales performance shines bright this holiday season. 🚀 Ready to hit your goals? 🎄 #AskObserve and let real-time AI do the heavy lifting! https://lnkd.in/g_5etbMZ

The future of healthcare contact centers is here. 🩺 Discover the 3 game-changing trends shaping the industry in 2025, from AI-powered efficiencies to personalized patient experiences. 📈💡 Stay ahead of the curve and transform your contact center operations today. 👉 Read the full blog: https://lnkd.in/gxTixpAp

This holiday season, let results be the real gift! 🎁 Whether it’s enhancing agent performance, boosting customer satisfaction, or driving business growth—Observe.AI delivers the outcomes you’ve been wishing for. 🎄 Got big goals? ✨ #AskObserve and unwrap business success this season. https://lnkd.in/g_5etbMZ

Ready to unlock the power of GenAI in your healthcare contact center? 🚀 Our latest eBook reveals 4 winning strategies for implementing GenAI-powered conversation intelligence. From boosting customer satisfaction to streamlining operations, learn how to stay ahead with AI! 💡💬 Get your guide to success today! 👉 https://lnkd.in/g63edW3z

Unwrap the secrets to success this season with #AskObserve! 🎁 From boosting agent performance to unlocking game-changing insights, Observe.AI makes contact center excellence a reality. ❓ Got questions? 🚀 #AskObserve and get answers faster than you can unwrap a gift. Your success story starts here. 🎄 https://lnkd.in/g_5etbMZ

Tomorrow is our monthly demo, Meet Observe.AI: Conversation Intelligence for Contact Centers! Join our our very own Senior Sales Engineer, Nick Highers to learn how you can: 📊 Improve Sales Execution and Revenue Growth 📉 Reduce Compliance Risk 🧠 Understand Your Business and Enhance CX 🚀 Boost and Accelerate Agent Performance Save your spot: https://lnkd.in/gkZhYBtN

This Holiday Season, just #AskObserve! 🎄 Imagine this: answers to all your contact center questions, delivered faster than Santa's sleigh! With #AskObserve, insights are just a question away: 🤝 Customers? They can chat with AI agents and get the help they need in a flash. 📞 Agents? Get real-time guidance on customer calls. ⚡ Supervisors? Ask about contact center performance and get instant answers and coaching tips. 📈 Business leaders? Make mission-critical decisions with on-demand insights. This holiday season, make your contact center the gift that keeps on giving. #AskObserve and unwrap the insights you need to win big! Learn more: https://lnkd.in/g_5etbMZ

Discover how Affordable Care partnered with Observe.AI to boost revenue by $8 Million with AI-enhanced patient interactions! Challenge: Affordable Care encountered difficulties in ensuring consistent service quality through the contact center. With more than 1.5 M calls annually, traditional manual quality assurance (QA) processes were insufficient for effectively monitoring and improving patient interaction. Solution: Affordable Care partnered with Observe.AI to transform its patient service by implementing Conversation Intelligence with AI-powered Moments and deploying Auto QA and Coaching. 📊💡 🗞️ Read their success story here: https://lnkd.in/grEJAn7d